Aarik D

Hey guys, When you tapped on quest mode, did you have a quest mode scenario already in progress or was it going to start a new one? Could you also post up your PFID# (located in setttings). Archangel, we got yours Thanks!

Hey RedPred, Thanks for making a suggestion. I will make note of this is and add it to the suggestion list! Though, it is most likely already on the list. Thanks!

Hey Ericdrum, Did you try Pink's workaround?

Hey everyone, Could you all please post your PFID# so we can take a look into your accounts? Thanks.

Hey sbarham, Welcome to the forums and thanks for joining us. This is actually due to a bug for leaving your game running in the background for more than 23 hours. Please contact support@obsidian.net with your PFID# (located in the settings menu) and a copy of your receipt. We'll be fixing this issue in a hotfix patch. Thanks!

Hey everyone, We came across a couple of bumps in this patch and we will be releasing a hotfix patch soon. So if you see an update in the near future, you'll know why! The hotfix will include: Fixing a bug that was asking for permission to manage phone calls on your device. Adding the missing treasure chest asset that is missing in the store page. Fixing an issue that is revoking your purchase of the Rise of the Runelord bundle from your account if you leave you game running in the background for over 23 hours. So please, please do not leave your game running in the background for more than 23 hours. If you have experienced this bug, please contact support@obsidian.net and we'll get your sorted out. Restoring your purchase will fix your saved games. Please provide your: PFID# (located in the settings menu) A copy of your receipt (actual email copy) Thank you all for being so understanding and awesome!

Hey sighence, Thanks for reporting these issues to use, and I greatly appreciate how very detailed your reports are! We'll get these bugs investigated and reported. Thanks again!

Hey sighence, Thanks for reporting this issue to us. We'll investigate it further and get it bugged up. Thanks a bunch!

Hey mccrispy, Just out of curiosity, did clearing the cache data from the game and google apps help with this issue? And launching the game directly from Play Games doesn't work? http://forums.obsidian.net/topic/88103-1035-lock-up-during-first-launch-after-update/

Hey PinkRose, We just tested a tablet here that has no internet connection and was able to play the game offline. Could you please upload some screenshots of the errors that pop up? Thanks!

Hello amwf, Welcome to the forums and thanks for joining us. Could you please be more specific? Did this happen as a result of patching the game? Do you have multiple google play/gamecenter accounts? If so, are you on the correct account? Thanks!

Hey Rontu23, After taking a look at your output log, it does look like your game files are corrupted or you are missing files. To fix this, just go to your Steam library and right click Pillars of Eternity > Properties > Local Files > Verify Integrity of Game Cache. That should do the trick. Thanks a bunch!

Hey everyone! Sorry about all of the confusion and speculation that is going around. It was a mistake on our part to state that the 3.03 patch will be "the last patch" for Pillars of Eternity. For that, please accept our sincerest apologies. With that said, we understand your concerns and we are still listening to your feedback, which we greatly value. We will do our best to address the issues if we are able to, as we have for the past year and a half. You guys are the best and we couldn't ask for a better community. Thank you guys for bearing with us and keep on rocking!

Hey Vhalantru, Can you please contact support@obsidian.net and also include your bundle key? I can then verify your key and add it to your account. Thanks.

Nice work PinkRose! After speaking with our programmers, it looks like you'll have to stick to this workaround if it happens again. Unfortunately there isn't anything we can do on our end to prevent this from happening again if it does. Sorry you lost all of your quest mode data mccrispy =( Thanks!

Hey everyone! This game can be quite difficult to get the hang of, especially if you're new to the game. But we're here to help! Our Lead Game Designer Nathan Davis and Social Media Manager Mikey Dowling set up a Twitch Stream awhile back to offer some pro tips and we're posting it here! I hope it offers you guys some great insight and aids you in the battles to come! Let us know how you guys like the video and if you would like to see more! https://www.twitch.tv/obsidian/v/68613004

Thanks for reporting in guys. We'll investigate this issue further. Thanks a bunch!

Can you guys please post your model numbers for your device?

Hey Yury, The gold issue is not a bug, as reported in our patch notes. - Gold now scales based on party size and difficulty in Quest Mode and Story Mode Legendary scenarios. Story Mode - A single character completing Legendary now earns 50 gold. A full party will gain 300 gold. A popup will come up when selecting the difficulty for a scenario that will breakdown how much gold is awarded for the base scenario, how much is added for party size and the total. Quest Mode - A single character will gain 50 (normal), 75 (heroic), 100 (legendary) gold. A full party will gain 150 (normal), 200 (heroic), 250 (legendary) gold. In the scenario reward, the gold breakdown will be displayed showing base reward from difficulty, party size and the total. As for your second issue, we'll take a look into it! Could you please post up your PFID# so we can look at your save? You can find the ID in the settings menu. Thanks!

Don't worry my friends, its just a minor bug. We aren't doing anything with that permission, we do not track or have access to your phone calls. Sorry for the confusion.

Hey RedPred, Thanks for reporting on this issue. Fortunately this is a known issue and we're working on a fix! Thanks a bunch! Edit: Fixed for the next patch!

Hey teasel, Thanks for bringing this to our attention and thank you Longshot for clarifying the bug. We'll look into it! Thanks a bunch!

Hey Mccrispy, Have you tried uninstalling and reinstalling? You'll lose your quest mode save, but you can do this to save it and re-add it to your folder. Getting game files: Connect the Android Device to your PC. Open Windows Explorer and open the device Open the Android Folder, then data -> net.obsidian.pacg1 -> files Copy the PACG1_SAVE_GAMES folder to your PC

Looks like you are still on the old build. Have you updated your game yet? We tried to reproduce the issue on the new update and haven't been able to get the issue to occur.

Hey everyone, Sorry about that. It's most likely a UI issue and you still have the cards, but could you please post your PFID# so we can take a look at your accounts? The PFID# is located in the settings menu at the bottom. Thanks a bunch!