Aarik D

Hey triodo, Are you now able to access your story mode save?

Thanks for posting a potential workaround Matsu!

Hotfix patch is now live! Please, if you have any bugs, please post them in the technical support page and not here.

Hey everyone, Thanks for bringing this to our attention. We'll are looking into it. Thanks a bunch!

Hey everyone, For those who are experiencing this bug, what platform are you using? (Steam, GOG, Mac Store?) and what version of the game did you start the save on? (3.01, 3.02, 3.03?). It'll help us out determine whats going on. Thank you for your patience while we try to figure out whats causing this bug.

Hey everyone, For those who are experiencing this bug, what platform are you using? (Steam, GOG, Mac Store?) and what version of the game did you start the save on? (3.01, 3.02, 3.03?). It'll help us out determine whats going on. Thank you for your patience while we try to figure out whats causing this bug.

Hey RedPred, Are you using a phone device or a tablet device?

Hello Yarl, Are you saying that you purchased the daily gold and it never activated? Or do you mean to say that it is active and it wont allow you to collect it? Can you please email support@obsidian.net with your PFID# (located in settings menu) and a copy of the receipt? Thanks!

Have you tried going into Gamecenter and launching the game from within the app?

Hey mccrispy, We're looking into it!

Hey chibimaniac, Welcome to the forums and thanks for joining us. This is most likely a bug. We'll investigate the issue further. Thanks a bunch!

Hey Keppyslinger, Welcome to the forums and thanks for joining us. Are you trying to purchase something with gold or real money? Please make sure that you have a strong internet connection when visiting the store. Thanks!

Hey guys, You can export your save files so you wont lose your quest mode save. Try clearing the cache for those apps first before uninstalling and reinstalling. Getting game files: Connect the Android Device to your PC. Open Windows Explorer and open the device Open the Android Folder, then data -> net.obsidian.pacg1 -> files Copy the PACG1_SAVE_GAMES folder to your PC Zip and send!

Thanks guys, We are looking into it.

Hey everyone, This could be an issue due to having full character saves. Please check your character saves and see if you have 24. If that is the case, then it was probably and issue where quest mode ended and it didn't have any more available slots to place those characters.

Hey everyone, Its not that we don't consider this a high priority, which it is. There is just a lot of leg work to do before making a post and checking things on our end. Thanks for posting your PFID#'s it will be very helpful on discovering on what is going on. Thanks guys!

Thanks guys, Some of these issues are already known, but I'll run it by the team to make sure they will all get addressed, though, they will not go into the hotfix patch, but the patch after.

Hey bouquetoftruth, Yes are you correct on all fronts! Your saves are stored locally on your device and when you connect online, it will sync with the cloud. Thanks!

Hey guys, Thanks for bringing this to our attention. We'll look further into this issue. Thanks a bunch!

I'm sure you've done this arleady but, does deleting the cache for google play games and play services resolve the issue? Perhaps a device restart?

Hey guys, When you tapped on quest mode, did you have a quest mode scenario already in progress or was it going to start a new one? Could you also post up your PFID# (located in setttings). Archangel, we got yours Thanks!

Hey RedPred, Thanks for making a suggestion. I will make note of this is and add it to the suggestion list! Though, it is most likely already on the list. Thanks!

Hey Ericdrum, Did you try Pink's workaround?

Hey everyone, Could you all please post your PFID# so we can take a look into your accounts? Thanks.

Hey sbarham, Welcome to the forums and thanks for joining us. This is actually due to a bug for leaving your game running in the background for more than 23 hours. Please contact support@obsidian.net with your PFID# (located in the settings menu) and a copy of your receipt. We'll be fixing this issue in a hotfix patch. Thanks!