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Everything posted by celliott
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Crashing on Mac
celliott replied to ednanf's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello all. We apologize for the inconvenience that this is causing. We are currently in the process of trying to nail this one down, as we are aware of the issues that are happening to OSX users, especially on MacBooks. Thank you for your support and patience while we deal with this issue. -
Crash when zoning OS X
celliott replied to eastbayrae's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello, thank you for the feedback. We are aware of an issue that is causing a crash during transitions on the OSX. It is in our database and is being looked at by the programming team. Thanks for your patience and support with this issue. -
Hello, thank you for submitting this. The issue is now in our database and will be looked at by the proper team. Thanks for your support!
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The Blade that was Broken
celliott replied to Alcarondas's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello. Can either one of you or both of you that have all 4 parts but no dialogue option submit a save game to us? The best way to do that is to upload it to something like Dropbox and then posting a link here so we can download it and take a closer look. Thanks for your patience and support during this issue. -
Gear disappears from dead companions?
celliott replied to Torm51's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello. If you could be more specific about what you did before and after looting the corpses of your companions. Also, if possible can you please upload a saved game to something like dropbox and then post a link here? We will be able to take a closer look at your issue that way. Thanks! -
Hello, Lelith. Your save files and output logs locations are going to depend on how you play the game and what platform you are on. Instructions for finding the files we need can be found in the following thread. http://forums.obsidian.net/topic/72439-must-read-how-to-report-an-issue/ Thanks for your support!
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Frequent CRASH upon entering new area.
celliott replied to Otticus's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello. We are aware of an issue with crashes and Mac Books and are currently looking into the situation. We apologize for the inconvenience. Thank you for your patience and support while we work through this issue. -
pillar of eternity updates error..
celliott replied to cornytheman's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello. Please take a look at the following thread and see if that fixes your issue. I believe you may be experiencing the same thing. Thanks for your support! https://support.steampowered.com/kb_article.php?ref=2971-RUAG-7390 -
Potion makes my characters "stuck"
celliott replied to Biggiejoe's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello. I can't get any of your characters stuck by using a potion. There are however Xaurip Skirmishers in that part of Od Nua that cause paralysis during combat. Is it possible that that is all you're seeing? -
Thanks for the upload. I will take a look at that as soon as I can and update this thread as needed. I believe it is a bug that has already been fixed and is waiting to be patched in as I am unable to reproduce it with my own saves. Your save however might help out in finding if it is retroactive or not. Thanks!
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Interrupts in 1.06
celliott replied to fygar666's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
AndreaColombo is correct. It is very possible for Interrupt, Deflection, etc to go into negative values based on the Attributes that affect them. Thanks for the feedback. -
Hello, sorry for the inconvenience. It appears from your save game that Sagani's pet, Itumaak was stuck in collision. I was able to go back upstairs and he was no longer stuck. I then proceeded to go back downstairs and was able to proceed to level 9. Sorry for the inconvenience, hope this helps. Thanks for the support!
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Potion makes my characters "stuck"
celliott replied to Biggiejoe's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello, sorry for the inconvenience. Do you happen to have a save game that you can upload to something like Dropbox? Post a link here and we can take a closer look. Thanks! -
Auto Attack Not Working
celliott replied to Dogma18's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
This is a known issue and is currently in our database. Thanks for the feedback. -
Please take a look at this thread and follow the steps as outlined and it should fix your problem. Sorry for the inconvenience. https://support.steampowered.com/kb_article.php?ref=2971-RUAG-7390
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[1.06] Dominated Aloth knocked out - never revives
celliott replied to sim-h's question in Patch Beta Bugs and Support
Do you have a save that you can upload from right before this happened? That would hopefully make it a lot easier to reproduce.