Soldatmesteren 1 Posted April 2, 2015 Share Posted April 2, 2015 Hello. I played a couple of hours of Pillars Of Eternity, now I am stuck because the game just crashes. Can I get a refund? Quote Link to post Share on other sites
Kurgen 20 Posted April 2, 2015 Share Posted April 2, 2015 I'd say "no", based on the distinct possibility that you're trolling, or if true, the likelihood that the problem lies with your computer, not the game. Given that you haven't even tried to resolve the problem, I'm going for the former. 1 Quote Link to post Share on other sites
Mungri 366 Posted April 2, 2015 Share Posted April 2, 2015 Refund because the game crashes? Fix your PC. 2 Quote Link to post Share on other sites
PrimeJunta 6,517 Posted April 2, 2015 Share Posted April 2, 2015 Contact Obsidian directly about this stuff. On the forums it sounds just like trolling. 9 Quote I have a project. It's a tabletop RPG. It's free. It's a work in progress. Find it here: www.brikoleur.com Link to post Share on other sites
Lohi 49 Posted April 2, 2015 Share Posted April 2, 2015 True, anyone who honestly wants a refund would not go and ask about this publicly. Doing so it just a wink-and-a-nod way to say "this sucks". Quote Link to post Share on other sites
Messier-31 2,481 Posted April 2, 2015 Share Posted April 2, 2015 32-bit? I went 64-bit just to play PoE. Quote It would be of small avail to talk of magic in the air... Link to post Share on other sites
Soldatmesteren 1 Posted April 2, 2015 Author Share Posted April 2, 2015 I'd say "no", based on the distinct possibility that you're trolling, or if true, the likelihood that the problem lies with your computer, not the game. Given that you haven't even tried to resolve the problem, I'm going for the former. Why have I not tried to fix the problem? Refund because the game crashes? Fix your PC. What part of my PC need to be fixed? Contact Obsidian directly about this stuff. On the forums it sounds just like trolling. Is this not Obsidians forum? True, anyone who honestly wants a refund would not go and ask about this publicly. Doing so it just a wink-and-a-nod way to say "this sucks". Yes, it does suck. Never have I played a game that does not work. 32-bit? I went 64-bit just to play PoE. I have a 64-bit system. Quote Link to post Share on other sites
SlackerBacker 11 Posted April 2, 2015 Share Posted April 2, 2015 Hello. I played a couple of hours of Pillars Of Eternity, now I am stuck because the game just crashes. Can I get a refund? I've reported you to the moderators for being a clown. Nothing personal. Just trying to help here... it is my goal to improve the community as a whole with your removal from these forums. 3 Quote Link to post Share on other sites
Caerdon 501 Posted April 2, 2015 Share Posted April 2, 2015 Never have I played a game that does not work. Well, duh. 4 Quote Link to post Share on other sites
Hiro Protagonist II 1,437 Posted April 2, 2015 Share Posted April 2, 2015 Welcome to the forums. 2 Quote Link to post Share on other sites
Messier-31 2,481 Posted April 2, 2015 Share Posted April 2, 2015 (edited) Contact Obsidian directly about this stuff. On the forums it sounds just like trolling. Is this not Obsidians forum? You should probably contact a dev directly. Edited April 2, 2015 by Messier-31 Quote It would be of small avail to talk of magic in the air... Link to post Share on other sites
sparklecat 731 Posted April 2, 2015 Share Posted April 2, 2015 That's between you and your retailer. Unless you've made some effort to figure out what's gone wrong with technical support and fix it, probably not. 1 Quote Link to post Share on other sites
Kurgen 20 Posted April 2, 2015 Share Posted April 2, 2015 I'd say "no", based on the distinct possibility that you're trolling, or if true, the likelihood that the problem lies with your computer, not the game. Given that you haven't even tried to resolve the problem, I'm going for the former. Why have I not tried to fix the problem? It was an assumption based on the fact that all you did was "wah-wah" and demand a refund. With nary a hint of you actually doing anything about it. Not exactly a stretch. 1 Quote Link to post Share on other sites
mrmonocle 196 Posted April 2, 2015 Share Posted April 2, 2015 If only it was possible for parents to get a refund on children... 1 Quote I see the dreams so marvelously sad The creeks of land so solid and encrusted Where wave and tide against the shore is busted While chanting by the moonlit twilight's bed trees (of Twin Elms) could use more of Magran's touch © Durance Link to post Share on other sites
santanzchild 158 Posted April 2, 2015 Share Posted April 2, 2015 If only it was possible for parents to get a refund on children... So many of us wouldnt be here! 1 Quote Link to post Share on other sites
ojthesimpson 24 Posted April 2, 2015 Share Posted April 2, 2015 this game is amazing. I'm sorry you don't like it, some people are capable to enjoying a game that requires reading, intelligence, and a shred of creative ability. I'd recommend getting Madden 2014 next time. I hear that has a lot less reading in it. Quote Link to post Share on other sites
DocDoomII 438 Posted April 2, 2015 Share Posted April 2, 2015 You know about patches, right? Quote Do you think Pillars of Eternity doesn't have enough Portraits? Submit your vote in this Poll! Link to post Share on other sites
Soldatmesteren 1 Posted April 2, 2015 Author Share Posted April 2, 2015 I'd say "no", based on the distinct possibility that you're trolling, or if true, the likelihood that the problem lies with your computer, not the game. Given that you haven't even tried to resolve the problem, I'm going for the former. Why have I not tried to fix the problem? It was an assumption based on the fact that all you did was "wah-wah" and demand a refund. With nary a hint of you actually doing anything about it. Not exactly a stretch. I tried different save states, replaying the segment, different party setup, item setups. Then I was told that I should get the steam version instead of the GOG version, due to steams on the fly patching. So I did get the steam version, and it did not solve the issue. this game is amazing. I'm sorry you don't like it, some people are capable to enjoying a game that requires reading, intelligence, and a shred of creative ability. I'd recommend getting Madden 2014 next time. I hear that has a lot less reading in it. Yes I would love to read the rest of the story, but I can't . Since you could not read the forum, that is because the game crashes. Why would you recommend Madden 2014 when I like these role-playing games? Quote Link to post Share on other sites
sparklecat 731 Posted April 2, 2015 Share Posted April 2, 2015 If you are having technical problems with a GOG game, they will work with you to get it running and give you a refund if that proves impossible. 1 Quote Link to post Share on other sites
Ink Blot 978 Posted April 2, 2015 Share Posted April 2, 2015 If neither the GOG nor the Steam version work, I'd be inclined to believe it's something to do with your rig. Are your drivers up to date? What OS are you using? Are you running the game as admin? What are your system specs? You should post in the Tech Support forum with as much info as possible. Someone may be able to help you get it running. Quote Link to post Share on other sites
76prophet 56 Posted April 2, 2015 Share Posted April 2, 2015 I'd say "no", based on the distinct possibility that you're trolling, or if true, the likelihood that the problem lies with your computer, not the game. Given that you haven't even tried to resolve the problem, I'm going for the former. Why have I not tried to fix the problem? It was an assumption based on the fact that all you did was "wah-wah" and demand a refund. With nary a hint of you actually doing anything about it. Not exactly a stretch. I tried different save states, replaying the segment, different party setup, item setups. Then I was told that I should get the steam version instead of the GOG version, due to steams on the fly patching. So I did get the steam version, and it did not solve the issue. this game is amazing. I'm sorry you don't like it, some people are capable to enjoying a game that requires reading, intelligence, and a shred of creative ability. I'd recommend getting Madden 2014 next time. I hear that has a lot less reading in it. Yes I would love to read the rest of the story, but I can't . Since you could not read the forum, that is because the game crashes. Why would you recommend Madden 2014 when I like these role-playing games? I'd suggest you ignore him, he's being intentionally ignorant and unhelpful. These forums are not the appropriate place to request a refund. You have very limited and probably not particularly effective options. As suggested: (1) Contact Obsidian directly; email support@obsidian.net (2) Contact whoever you purchased the game from. Have a nice day. 4 Quote Link to post Share on other sites
k1rage 69 Posted April 2, 2015 Share Posted April 2, 2015 1/10 a least put some effort into your trolling lol Quote Link to post Share on other sites
Amentep 5,934 Posted April 2, 2015 Share Posted April 2, 2015 I'd say "no", based on the distinct possibility that you're trolling, or if true, the likelihood that the problem lies with your computer, not the game. Given that you haven't even tried to resolve the problem, I'm going for the former.Why have I not tried to fix the problem? Because you have 5 posts and none of them seem to follow Obsidian's "How to Report an Issue" request. http://forums.obsidian.net/topic/72439-must-read-how-to-report-an-issue/ What part of my PC need to be fixed? Well without knowing what the issue is (see above) its kind of hard to determine how to fix the issue. Is this not Obsidians forum? It is. The technical support forum is here: http://forums.obsidian.net/forum/104-pillars-of-eternity-technical-support-spoiler-warning/ Posting the thread here with none of the "How to Report an Issue" stuff makes it seem like you don't really want to solve an issue. Quote Link to post Share on other sites
Soldatmesteren 1 Posted April 2, 2015 Author Share Posted April 2, 2015 I'd say "no", based on the distinct possibility that you're trolling, or if true, the likelihood that the problem lies with your computer, not the game. Given that you haven't even tried to resolve the problem, I'm going for the former. Why have I not tried to fix the problem? It was an assumption based on the fact that all you did was "wah-wah" and demand a refund. With nary a hint of you actually doing anything about it. Not exactly a stretch. I tried different save states, replaying the segment, different party setup, item setups. Then I was told that I should get the steam version instead of the GOG version, due to steams on the fly patching. So I did get the steam version, and it did not solve the issue. this game is amazing. I'm sorry you don't like it, some people are capable to enjoying a game that requires reading, intelligence, and a shred of creative ability. I'd recommend getting Madden 2014 next time. I hear that has a lot less reading in it. Yes I would love to read the rest of the story, but I can't . Since you could not read the forum, that is because the game crashes. Why would you recommend Madden 2014 when I like these role-playing games? I'd suggest you ignore him, he's being intentionally ignorant and unhelpful. These forums are not the appropriate place to request a refund. You have very limited and probably not particularly effective options. As suggested: (1) Contact Obsidian directly; email support@obsidian.net (2) Contact whoever you purchased the game from. Have a nice day. Okay, thanks, I will try that. Quote Link to post Share on other sites
Bulshock 0 Posted April 2, 2015 Share Posted April 2, 2015 Another possibility, is it a crash where it black screens after loading to a new area? That is a known bug and there is a work around for it posted in one of the threads in the technical support forum. Quote Link to post Share on other sites
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