Why have I not tried to fix the problem?
It was an assumption based on the fact that all you did was "wah-wah" and demand a refund. With nary a hint of you actually doing anything about it. Not exactly a stretch.
I tried different save states, replaying the segment, different party setup, item setups. Then I was told that I should get the steam version instead of the GOG version, due to steams on the fly patching. So I did get the steam version, and it did not solve the issue.
Yes I would love to read the rest of the story, but I can't . Since you could not read the forum, that is because the game crashes.
Why would you recommend Madden 2014 when I like these role-playing games?
I'd suggest you ignore him, he's being intentionally ignorant and unhelpful.
These forums are not the appropriate place to request a refund. You have very limited and probably not particularly effective options. As suggested:
(1) Contact Obsidian directly; email support@obsidian.net
(2) Contact whoever you purchased the game from.
Have a nice day.
Okay, thanks, I will try that.