Why have I not tried to fix the problem?
It was an assumption based on the fact that all you did was "wah-wah" and demand a refund. With nary a hint of you actually doing anything about it. Not exactly a stretch.
I tried different save states, replaying the segment, different party setup, item setups. Then I was told that I should get the steam version instead of the GOG version, due to steams on the fly patching. So I did get the steam version, and it did not solve the issue.
Yes I would love to read the rest of the story, but I can't . Since you could not read the f