Aarik D

Hey whitewizardg, Welcome to the forums! Go into your AppData folder and delete the TempSaveData along with CurrentGame. You can find those folders here: 'C:/Users/Username/AppData/Local/Temp/Obsidian Entertainment/Pillars of Eternity/TempSaveData' and the folder 'CurrentGame' next to it. But before you do, please zip those folders and email them to support so we can figure out the root of the problem. Let me know if that worked. Thanks!

Hello Mgrancey, Welcome to the forums! I appears that your graphics card is out of date. Update your graphics card to the latest drivers and see if that resolves your issue. If it doesn't, you may have a bad install. Please uninstall the game, download a fresh 3.02 installers and install the game. Hope the helps! Thanks a bunch!

Hello everyone, There appears to be an issue with the TempSaveData folder. Go into your AppData folder and delete the TempSaveData along with CurrentGame. You can find those folders here: 'C:/Users/Username/AppData/Local/Temp/Obsidian Entertainment/Pillars of Eternity/TempSaveData' and the folder 'CurrentGame' next to it. But before you do, please zip those folders and email them to support or upload load them here so we can figure out the root of the problem. Hope that works!

Hey everyone, Apologies for not being around on the forums and helping everyone out. Due to my inactivity on the forums, I wanted to post up some fixes everyone can try if you come across some issues with the game that can easily be solved. Please keep in mind that performing these options may or may not fix some of the issues you may encounter. Verifying/Repairing your Game Cache Steam: If you are playing on Steam and you are experiencing something peculiar while playing such as random crashes, missing textures, missing text, or you can't start the game, you most likely have to verify your cache. 1. Go to your Steam Library 2. Right click on Pillars of Eternity 3. Select Properties 4. Click on the Local Files tab 5. Click Verify Integrity of Game Cache. GOG Galaxy: The same process cam be performed if you are using GOG Galaxy. 1. Click on Pillars of Eternity in your library 2. Click on More 3. Go to Manage 4. Select Verify/Repair GOG: Unfortunately, if you are using GOG, you will have to uninstall the game and download/install using the latest full installers. Please do not use the patches. ------------------------------------------------ Missing Save Files (Updated) 4/9/18 There have have some reports that user saves have been going missing and that you cannot load them. Have no fear, the saves are still located in your save folder. You just need to delete some temp folders to make them reappear again. Update: Go to this location C:\Users\username\AppData\Local\Temp\Obsidian Entertainment\Pillars of Eternity Then delete the zip file "loadedSave.zip" Launch your game, and you should now see your save files. Previous Method: If you are running any anti-malware software, try disabling it. Old Method: Locate your Pillars of Eternity save folder and check to see if your saves are marked as "Read Only". If that is the case, please uncheck the "Read Only" box and hit okay. You should now be able to load your saves properly. Older Method: Go into your AppData folder and delete the TempSaveData along with CurrentGame. You can find those folders here: 'C:/Users/Username/AppData/Local/Temp/Obsidian Entertainment/Pillars of Eternity/TempSaveData' and the folder 'CurrentGame' next to it. But before you do, please zip those folders and email them to support@obsidian.net so we can figure out the root of the problem. If that does not work for you, try this method discovered by forum user Mr. E.S. Circomstance Delete the folder C:\Users\username\AppData\LocalLow\Obsidian Entertainment Delete the folder C:\Users\username\AppData\Local\Temp\Obsidian Entertainment Run the game as admin, load the most recent save Move your char to new area (one that requires a a load screen) and save a new save. reload that new save (don't exit game) Save the game over the same save. Exit the game. Restart the game Or this method: https://forums.obsidian.net/topic/89536-save-games-not-recognized-new-saves-deleted-after-relaunching-game/ ------------------------------------------------ Framerate Issues/Frequent Crashing There may be various factors contributing to this issue, so take a look at the different fixes to try and solve the problem. Disable Anti-Aliasing Many users have reported running into framerate issues and frequent crashing. If this is happening on your machine, go to the Graphics options and move the Graphics Quality slider to the left. This will disable anti-aliasing and should help your game's framerate. Lower Resolution If framerate issues persist after disabling anti-aliasing, then lowering resolution can sometimes add significant increases to performance. This can sometimes help significantly, especially on machines with lower system specifications. We are working on more ways to support performance increases as we patch the client. Clean and Clear Your Computer Dust and other particles can accumulate on parts of your computer, adversely affecting its efficiency when it attempts to run demanding programs and games. It is also important to make sure there is sufficient access to the ventilation fans for the computer so it can keep itself cool. Make sure to keep your computer or laptop clean and clear to avoid unnecessary strain and overheating. Set Power Options to High Performance One user discovered that switching the Power Options to High Performance greatly increased their framerate. Run as Administrator Some users are reporting major performance issues when not running the game as an administrator. If you are noticing issues such as this, please make sure that you are running the game in administrator mode. You can do this by doing the following: Navigate to the Pillars Of Eternity install folder. Right-Click on the executable icon. Choose Properties. On the Compatibility tab, select the Run This Program As An Administrator option. Click OK. If you see a User Account Control prompt, accept it. Make sure to run the game as Admin when you both install and play the game to prevent issues; such as portraits not loading, unable to save, or some crashes. ------------------------------------------------ 32-bit Operating System There are reports of reporting crashing when transitioning on 32-bit machines. Unfortunately Pillars of Eternity is not fully supported by 32-bit. This issue did come up on Wasteland 2, which is another Unity project, and a workaround was discovered by their fans: here You can change your system settings on your computer to increase RAM used by a single application. However, there are inherent risks involved when changing settings involving your operating system and any attempts to change your system settings will be at your own risk. Obsidian is not liable for any issues that might occur with those settings. Alternative method for WIndows 10 users: 1. At the administrative command prompt. 2. bcdedit /set increaseuserva 3072 (you should receive a confirmation) 3. Restart Windows 10. ------------------------------------------------ I hope that helps you all out. Don't worry, we're still reading the forums and looking out for major issues even though we aren't responding as much as we would like to. Thanks a bunch!

Hey guys! The reason you are experiencing these crashes is due to having a 32bit OS. The game does not fully support 32bit, but theres a trick you can use to fix the issue. You can change your system settings on your computer to increase RAM used by a single application. However, there are inherent risks involved when changing settings involving your operating system and any attempts to change your system settings will be at your own risk. Obsidian is not liable for any issues that might occur with those settings. Heres the link: http://windows7themes.net/en-us/32-bit-use-bcdedit-set-increaseuserva-to-increase-ram-used-by-single-application/ Thankis a bunch!

Hey Stank_Hoe, We currently have a bug in where if you save/load a multiple times in the same area, enemies with shields deflection and reflexes will increase each time. We are working on a fix. Thanks!

Hey LJelf, I just checked to see if the issue was still occurring, but removing the blade still retained its enchantments. We have fixed this bug awhile back. Are you playing on an old save?

Hello Annibert, Welcome to the forums and thanks for joining us. There have been issues with the GOG Patches, I would suggest you uninstall the game and download and install a fresh 3.02 installer. Thanks!

Hey KillaKnight, Do you happen to have a save before you executed him and after? Could you please upload those so I can take a look? Thanks!

Hello Eelectrica, Could you upload your save so I can take a look at it? I can check to see if your save has should give you the unlock or not. Thanks!

Hey omgFIREBALLS, Do you happen to have a save before and after her sacrifice?

Hey Achilles, Thanks for pointing this out. I have written up a bug that the VFX is firing in the wrong direction. Thanks!

Hey guys, Thanks for pointing this out. Yes, Concelhaut is suppose to last for 20 seconds. I have written up a bug and added it to our database. Thanks a bunch!

Hey Andrea, Thanks for bringing this to our attention. It turns out that the issue is Binding Rope. I tested the breastplate alone, and it was working as intended. Then I tried it with a combination of the items Zahua has equipped and it turns out that Binding Rope is causing the problem. I written up a report. Thanks a bunch!

Hello leozz, Welcome to the forums and thanks for joining us! Are you trying to purchase the DLC's or are you trying to update the game? Thanks!

Hey everyone, I written up a bug about CC not stopping the dragon from using its abilities while its mid cast. I was able to reproduce it once. Thanks a bunch!

Hola, Cargué su juego y tuve la oportunidad de ir por ese escaleras . Es posible que tenga un problema con la instalación de GOG . Yo recomendaría desinstalar el juego y descargar e instalar un nuevo máximo de 3,02 instalador de GOG . ¡Gracias!

Thanks dude! Bugged it up!

No worries! Glad the issue was cleared up with a fresh install!

Hey fiddlesticks! I'm glad to hear that it worked for you! Sorry you has to make a new game though. We'll still look into your old save though. No problem, no time was wasted!

Hey Herby, I loaded up your save and I didn't see any raw damage debuffs. Did the save you uploaded have the debuffs? Try looking for the output.log in the Pillars subfolder in the GOG folder.

Hey Ichthyic, That seems odd. So the reinstall didn't work? Did you try the patch again? I would recommend doing a fresh install using the installers and not the patch.

Hey Achilles, The bug is still open

Hey everybody. Could you all please upload a save file and an output log so I can include those to the report. The more saves we have the better! Thanks a bunch!

Hey guys, Looks like we have a bug in for this already. It just happens sometimes. Thanks!