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Aarik D

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Everything posted by Aarik D

  1. Not to worry my friends! It is indeed being looked at!
  2. I'm glad to hear it relasine! Happy to help!
  3. Hey jtrowell, Thanks for bringing this to our attention. I have written up a report and send it to the appropriate department. Thanks a bunch!
  4. Hey KGK, That is one hell of a bug. I'll get a report written and and we'll look into it. Thanks a bunch!
  5. Hey everyone! The 3.03 Beta is now live on Steam! http://forums.obsidian.net/topic/87388-6116-update-303-beta-is-now-live-on-steam/
  6. This will be fixed, though I am not sure if it will be retroactive, I'll have to confirm with the team with that. But if you wish to continue playing now, forfeiting is the only option.
  7. Hey guys! Good news! Beta Patch 3.03 is now up on Steam! Please be wary while playing in Beta, bugs may be present (back up your saves.) Check out the post from Badler: https://forums.obsidian.net/blog/7/entry-193-update-notes-303/ If you would like to participate in the beta, please refer to this thread. http://forums.obsidi...betas-on-steam/ When reporting on an issue, please tag your post as "[3.03 Beta]" in the title. Thanks and keep on rockin!
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  8. Hey everyone, Thanks for bringing this to our attention. I'll have a report written up. Thanks a bunch!
  9. Hey guys, Is this a legendary scenario in particular or just any legendary ones? Which scenarios did you do? Thanks!
  10. Hey guys, Thanks for pointing this out to us. We'll get it checked out. If anyone has a screenshot by any chance, that would be great! Thanks a bunch!
  11. Aarik, I'm hurt. It your email buddy, Archangelrey. PFID# 49462FF30B175E40 Sorry Alberto! It was meant for other people as well. Is that the PFID# that is being displayed on your screen? It could have changed which is why you would be seeing zero gold on your account.
  12. To help see what the issue could be, could you all please post your PFID# and your username. I can see if the PFID# matches up with your username. If not, then you might still be on the wrong account. Make sure the game is not running in the background when going into Gamecenter/Google Play.
  13. Hey relasine, Sorry about the bug, we are looking into it now. Thank you for posting all that information. Deleting your party and creating a new one using experienced characters should not remove your progress or the cards you have collected. Under the experienced tab, do you happen to have more than 1 of the same characters? Thanks.
  14. Hey vistorxyz, Sorry about the issue, we're looking into it. Thanks!
  15. Hey everyone! Sorry for the inconveniences, please check this thread I answered. http://forums.obsidian.net/topic/87272-all-my-gold-disappeared-as-well-as-my-treasure-items/ Thanks a bunch!
  16. Hello everyone, For those who are missing gold and/or treasure chests, please close out the game and open Google Play/Gamecenter and make sure you are logged into the correct account. Then launch the game from inside the app. There could have been an issue where PlayFab went down and it switched or created a new account for. Apologies for any inconveniences. Thanks!
  17. Hello hma, Sorry about that, currently the cloud saves only work if you create a new party in 1.0.3. We are working on a fix that will allow saves made before 1.0.3. to work correctly. Sorry for the inconvenience.
  18. Thank you guys! It will help greatly! Yes! Please send us a save file! Thanks h4ppy!
  19. Hey guys, Thanks for reporting on this issue, we'll look into it. If you could, and you are using an android device, could you please upload a save via dropbox? It would be greatly appreciate. Getting game files: Connect the Android Device to your PC. Open Windows Explorer and open the device Open the Android Folder, then data -> net.obsidian.pacg1 -> files Copy the PACG1_SAVE_GAMES folder to your PC Zip and send! Thanks a bunch!
  20. They Rhygar, Thanks for bringing this to our attention and for supplying a video. It is very helpful! I'll send this over to the appropriate team and get it looked at. Thanks a bunch!
  21. Hey guys, I've answered the post related to this issue here. http://forums.obsidian.net/topic/87204-daily-gold-is-broken-after-update/ Thanks!
  22. Hey everyone, There is indeed a bug with daily gold and we're working on a fix asap. Sorry for the inconveniences.
  23. Hello LolSheeps, Sorry for the delay, when you created your Google Play account, did you launch the game from the Google Play App? Are you using a wi-fi or network connection while you are playing? Thanks!
  24. Hey guys, Sorry for the delay, as you can imagine, we got our hands full here. There is indeed a bug with the timers and we are working on a fix asap. If you missed any gold due to this bug, please email support@obsidian.net and let us know. Please supply your PFID# and username in the email. You can located your PFID# in the settings button from the main menu. Once I have that, I can check the backend of your account and verify if you missed gold or not. Thanks a bunch!
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