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Everything posted by Derek M
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disappearing loot 2.01
Derek M replied to c0r0ner's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hi there, Is this issue still present on 2.02? Please update your installation and check then get back to us. Also, in the future when trying to upload save files, output logs, and dxdiags please use Dropbox. Thanks for your support. -
Out of Order Hot Keys
Derek M replied to LaSpeakeasi's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
HI there, This is an issue we are aware of and working towards a fix. Please look forward to it. Thanks for your support. -
Windowed mode and resolution issue
Derek M replied to OldManWillow's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hi there, Issues like this can pop up like this after patches and what not. Please verify/repair your installation. Steam Right click on the title > Properties > Local Files > Verify Integrity of Game Cache GoG Galaxy Click on the Game in the lefthand panel > More > Manage > Verify/Repair Origin Right Click on the game tile > Repair Game -
Sudden Slowdown
Derek M replied to ferrousaemyr's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hi there, According to your DxDiag you are playing on an integrated graphics chip. This is below our minimum specifications and you will experience slow downs, crashes, etc. Typically turning down the graphics settings will help, but go ahead and verify your install and get back to us. Steam: Right click on the title > Properties > Local Files > Verify Integrity of Game Cache. GoG: On the games page, Options > Repair Installation. Thanks for your support. -
Quick-skill key binding E
Derek M replied to Skie Nightfall's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hi there, In one of our recent patches an issue was fixed where you were able to assign hotkeys that were already bound to functions. By default the E key is bound to Take All and therefore cannot be used as a hotkey. If you wish to unbind the Take All function in the games options you can use that key as a hotkey again. Thanks for your support. -
Failed to create window
Derek M replied to egster's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hi there, Sounds like you are having permissions issues. Please attempt to run the game As Administrator by right clicking on the application and choosing Run As Administrator. If that doesn't work, please take a screenshot of any errors you are seeing and post them here. Thanks. -
Weapon Accuracies are bugged
Derek M replied to Anaeme's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hi there, The 2.02 patch just went live, please update your install and check it out. It addresses this and many more issues. Thanks. -
Game breaking bug!
Derek M replied to DrakenKin's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hi there, This issue is addressed in our 2.02 patch which is in beta right now. If you would like, you can find information on how to opt in to the beta branch here, or you can bear with us for a little while longer until the patch goes live. Sorry for the inconvenience. Thanks for you support. -
Ornate sword hilt not in the pile
Derek M replied to Psychofagos's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hi there, I won't spoil it for you and others, but keep looking, you'll find it. Also FYI in the future, this section of the forums is for bug reports only. Please keep submissions to this forum on topic. Thank you. -
2 new bugs discovered (2.02 beta).
Derek M replied to cloudblade70's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Thank you, this is correct, we are aware of these issues and they are already in our database. Also, please use the beta section of the forums to report beta bugs. Thanks -
Soulbound weapons Bug. Please fix it.
Derek M replied to raiders's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
This is correct, please bear with us for a little while longer before the 2.02 patch goes live. Thanks -
lots of crashes
Derek M replied to Tiriac's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hi there, For 32-Bit Machines There are reports of reporting crashing when on 32-bit machines. We are aware of the issue. This issue did come up on Wasteland 2, as well as other Unity projects, and a workaround was discovered by their fans: here You can change your system settings on your computer to increase RAM used by a single application. However, there are inherent risks involved when changing settings involving your operating system and any attempts to change your system settings will be at your own risk. Obsidian is not liable for any issues that might occur with those settings. In the future, please read the pinned topics at the top of the forum before posting as to not spam with repeat posts. Thanks for your support. -
Hi there, If you have been playing in offline mode for a while you could have missed a patch that we have pushed live. Can you please check what the version number of your build is on the main menu? It will be at the bottom left hand corner of the screen. I have verified the live public version of the game and can guarantee you that the 2.02 patch has not been pushed out to the live branch. If your version number is off from what live should be, and you have somehow accidentally opted in to the beta branch you can easily opt out again by right clicking on the title in your steam library, going to the betas tab and in the drop down menu selecting "NONE - Opt out of all beta programs." Doing so will redownload the live branch of the game if you are not on the correct build. Thanks and have a nice day.
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Game not Saving
Derek M replied to grimeagle4's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hi there, Save games for Pillars are located at: C:\Users\%USERNAME%\Saved Games\Pillars of Eternity. Are you playing on Steam? If so please turn off Steam Cloud Sync and report back. -
Hey there, Thanks for pointing this out. I've gone ahead and added this to our database so it get's to the right department. Keep up the great work and thanks for your support.
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Random crashes fix
Derek M replied to Vlad-A's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hi there, We have had a mention of this in our workarounds sticky since launch. I am glad you were able to figure it out on your own but, please read the stickies when having a problem and before posting to the forums. Thanks for your support. -
Crash in Gilded Vale since updating to 2.0
Derek M replied to Clantz's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hi there, I took a look at your DxDiag and you are running a 32bit machine, this is technically below our minimum requirements and you will experience crashing. This is a known Unity issue, however there is a work around that can be found here. You can change your system settings on your computer to increase RAM used by a single application. However, there are inherent risks involved when changing settings involving your operating system and any attempts to change your system settings will be at your own risk. Obsidian is not liable for any issues that might occur with those settings. In the future, please read the stickies before posting so we don't keep getting repeat posts. Thanks for your support. -
[2.01] Squeezed map
Derek M replied to Messier-31's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hi there, Valewood is one of, if not the only small outdoor scene like that and the map will not stretch to the sides of the map UI panel, this is intended. This also happens indoors but you don't notice it because there isn't defined boundaries to a scene. Thanks for your support. -
Unable to start The White March
Derek M replied to Guylos's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hi there, No, we do not have any plans to implement something like that. Sorry for the inconvenience and thanks for your support.