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Derek M

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About Derek M

  • Rank
    (4) Theurgist

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  • Location
    Tustin, CA

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  • Pillars of Eternity Backer Badge
  • Pillars of Eternity Kickstarter Badge
  1. Hi there, Thanks for pointing this out, I've gone ahead and added this to our database to be passed along to the appropriate department. Thanks for your support.
  2. Hi there, Is this issue still present on 2.02? Please update your installation and check then get back to us. Also, in the future when trying to upload save files, output logs, and dxdiags please use Dropbox. Thanks for your support.
  3. HI there, This is an issue we are aware of and working towards a fix. Please look forward to it. Thanks for your support.
  4. Hi there, Issues like this can pop up like this after patches and what not. Please verify/repair your installation. Steam Right click on the title > Properties > Local Files > Verify Integrity of Game Cache GoG Galaxy Click on the Game in the lefthand panel > More > Manage > Verify/Repair Origin Right Click on the game tile > Repair Game
  5. Hi there, Thanks for pointing this out. I've gone ahead and added this to our database to be passed along to the proper department. Thanks for your support.
  6. Hi there, According to your DxDiag you are playing on an integrated graphics chip. This is below our minimum specifications and you will experience slow downs, crashes, etc. Typically turning down the graphics settings will help, but go ahead and verify your install and get back to us. Steam: Right click on the title > Properties > Local Files > Verify Integrity of Game Cache. GoG: On the games page, Options > Repair Installation. Thanks for your support.
  7. Hi there, In one of our recent patches an issue was fixed where you were able to assign hotkeys that were already bound to functions. By default the E key is bound to Take All and therefore cannot be used as a hotkey. If you wish to unbind the Take All function in the games options you can use that key as a hotkey again. Thanks for your support.
  8. Hi there, Sounds like you are having permissions issues. Please attempt to run the game As Administrator by right clicking on the application and choosing Run As Administrator. If that doesn't work, please take a screenshot of any errors you are seeing and post them here. Thanks.
  9. Hi there, The 2.02 patch just went live, please update your install and check it out. It addresses this and many more issues. Thanks.
  10. Hi there, Update 2.02 just went live and addressed similar issues, please check if this is still an occurring issue and report back. Thanks.
  11. Hi there, This issue is addressed in our 2.02 patch which is in beta right now. If you would like, you can find information on how to opt in to the beta branch here, or you can bear with us for a little while longer until the patch goes live. Sorry for the inconvenience. Thanks for you support.
  12. Hi there, This issue is addressed in our 2.02 patch which is in beta right now. If you would like, you can find information on how to opt in to the beta branch here, or you can bear with us for a little while longer until the patch goes live. Sorry for the inconvenience. Thanks for you support.
  13. Hi there, I won't spoil it for you and others, but keep looking, you'll find it. Also FYI in the future, this section of the forums is for bug reports only. Please keep submissions to this forum on topic. Thank you.
  14. Thank you, this is correct, we are aware of these issues and they are already in our database. Also, please use the beta section of the forums to report beta bugs. Thanks
  15. This is correct, please bear with us for a little while longer before the 2.02 patch goes live. Thanks
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