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Lost All Purchases
Best Answer Aarik D , 09 January 2017 - 05:25 PM
I wasn't able to find any emails by you in our support emails, but I was able to locate your old account and transferred all of your purchases over to your new account along with your gold amount. Re-adding the bundle will allow you to continue playing where you left off.
Thanks!Go to the full post »
Posted 16 July 2017 - 09:27 PM
What I am more worried is why crumruckers post was not in their email... spamfilter or something else? How Many other post has not arrived to Obsidian support? That is bad because it causes that some cases get newer handled.
I hope that Obsidian support would in future send confirmation email back that the email has arrived. It can be automatic system like most web shops do. It will quarantee that the email will get its destination and sender does not have to wonder if it did arrive or not.
Posted 20 July 2017 - 06:34 PM
Still, there're no answer given neither from Obsidian Support, nor from the forum developers team.
Faced total profile wipe and inability to play @ mobile device for 2 weeks straight.
Dunno why did I even bother to pay for a obsidian Edition.
Lost interest. Thanks.
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