Erm, yes they did. 'This is a space sim, why can't I use my joystick?!?!'. 'Actually, this isn't a space sim, it's a space trading game'.
And I fail to see how it was cross-genre since it only use one control scheme+'planet interface'. That is to say, if you hate the controls, that's it for the whole game, it wasn't that once you landed on a planet you suddenly had to start playing a KotoR style RPG with munchkin power-leveling and TB combat.
So yeah, this example is pretty poor.
Also, XP in freelancer? haha, no.