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Update #92: Reward Redemption

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259 replies to this topic

#241
Flouride

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Haven't seen my box yet or gotten any mail from Paradox.


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#242
Archmage Silver

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Just received my goods today - that's one awesome signed Collector's Edition box.

 

Ed. nvm, checked.


Edited by Archmage Silver, 29 April 2015 - 08:05 AM.


#243
Munin

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Just received my goods today - that's one awesome signed Collector's Edition box.

 

Ed. nvm, checked.

 

Nice.  :)

 

My signed copy is still in "Shipping Soon" status. I presume getting them all signed is rather time consuming.



#244
hollowcrown

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Over a month since release and it's still on "Shipping Soon" so I guess it's time to complain to Paradox. 


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#245
Beholder

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Hey,

 

I'm not the kind of guy to coplain but now i'm really pissed off, i just don't know where the parcel is, i opened a ticket at Paradox and no answer, last time i had to deal with that kind of "professionals" , they made me lost a brand new i7 3960X. Also, no way to track the parcel, "shut up and take my money" did you say ?

 

 

"I warrant your attention?! Oh frabjous day! Callooh! Callay!"



#246
hollowcrown

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I was willing to give them a benefit of the doubt but it has been a month now so I am concerned I haven't got my product, especially if it was a limited run of boxed copies. 

 

Hopefully this will be sorted out soon. Keep bumping the thread guys and hopefully the developers will see it and we can get an answer.


Edited by hollowcrown, 30 April 2015 - 01:49 PM.

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#247
Posbi

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Guys, it's been close to one and half months now. It'd be kinda nice to get my stuff now.^^



#248
LuccA

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Did anyone receive the regular boxed copy yet?



#249
rspanther

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Did anyone receive the regular boxed copy yet?

My order history still says Shipping Soon. I wonder why they haven't given us any idea as to when they will be ready to ship?


Edited by rspanther, 02 May 2015 - 05:57 PM.


#250
Seafroggys

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I was going to post in here saying that I still haven't received the boxed copy, and its slightly reassuring to see that it seems to be a common issue.

 

Any official word on the delay?



#251
Gilgalad2012

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Same here.

 

Where are my physical goods, Obsidian / Paradox?

1.5 month since release and counting... "Shipping soon".



#252
LuccA

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They already adressed how the game discs would be delivered considerably later than the other goods. But it seems that the regular boxed copy will be the "game disc" in that regard, while CE box (mostly already delivered I think) is the "other goods". I guess it is better this way.

 

Also because the empty space existing in the CE box is enough for a whole regular boxed copy, it seems from some unboxing videos I saw.

 

Some communication in the forums would be nice though, about what version of the game is being distributed with the goods, or about any time of delivery prediction :-   


Edited by LuccA, 03 May 2015 - 07:36 AM.


#253
hollowcrown

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The whole poll they had to decide when to send game discs out was essentially pointless because it has been so long now. It is a shame that the whole project has been good except for complete lack of communication as to when backers are getting their products and keys. 

 

Paradox are dealing with my issue now anyway. Giving them til Wednesday then will start poking them with emails.



#254
hollowcrown

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Paradox updated me on the situation.

 

 

Hi,

The Retail Game Boxes will ship separately later, as the DVDs have not yet been manufactured. You can read more here (https://eternity.obs...ommunity-fixes-).

Best,

/Tomas

Tomas Härenstam
Publishing Director

Paradox Books (http://www.paradoxplaza.com/books) - Game Guides and Novels set in the Universes of Paradox Games

 

Sadly it appears our games have not even been manufactured yet and we don't be getting the game until the discs are actually made, which could be today or could be in a months time.



#255
lightblade75

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Paradox updated me on the situation.

 

 

Hi,

The Retail Game Boxes will ship separately later, as the DVDs have not yet been manufactured. You can read more here (https://eternity.obs...ommunity-fixes-).

Best,

/Tomas

Tomas Härenstam
Publishing Director

Paradox Books (http://www.paradoxplaza.com/books) - Game Guides and Novels set in the Universes of Paradox Games

 

Sadly it appears our games have not even been manufactured yet and we don't be getting the game until the discs are actually made, which could be today or could be in a months time.

 

Of course I don't know, but could it be that they are kind of overwhelmed with the very high demand of even the physical copies you can buy in stores (here in Germany) and via Amazon?

 

Maybe in this case they just want to supply all stores and Amazon with physical Hero editions? And now they have to press some k of new dvds?

 

(Hopefully we get the making of also on DVD then...)

 

BTW: A friend of mine who bought the physical game via Amazon told me he has got an German Handbook. (CE Handbook is in English).

And yes: In the CE Box is enough air for 5 physical copies. LOL


Edited by lightblade75, 04 May 2015 - 09:42 AM.


#256
hollowcrown

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True but if they're busy pressing copies to go out in stores you think they'd be able to allocate a section of the game copies for people who had paid for their goods many many months ago.



#257
giant_frying_pan@yahoo.com

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Yes I would be prioritising existing customers, but that would be expecting too much I suppose.

 

48 days since the game's release and still nothing for me. Not even a courtesy email from Paradox or Obsidian or anyone saying 'sorry for the delay, but your game is coming!'

 

I'll give it til Friday before contacting Paradox.

 

Out of the 36 successful Kickstarters I've pledged to, currently I'd rank my experience here as 2nd worst on the list. But hey, still room for 'improvement'.

 

(Apologies for the tone of this message but I am gradually becoming rather miffed about this and I'd like to think I'm a fairly patient person.)



#258
scottii

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thanks for the help dev!



#259
DimeDrl

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Is there any word on the novella yet? Its been almost a year with no update about it.



#260
vv221

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Is there any word on the novella yet? Its been almost a year with no update about it.

It seems that your long wait is nearing its end ;)
https://forums.obsid...-2#entry1776716





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