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[Mac] Unable to start game, black screen


cheesevillain

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I'm getting the same issue as well on the lowest graphic settings possible (tried it thrice). I'm running 10.12.6 Sierra on my mac. I hope this issue can be resolved soon, I'm excited to play the game. :D

Edited by Zifl
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Same issues as others have described: black screen with spinning rainbow wheel after being sucked into Adra at the end of the dark path.

 

MacBook Pro Retina mid 2014

2.6 GHz Intel Core i5

8GB 1600 MHz DDR3

Intel Iris 1536 MB

macOS High Sierra 10.13.4

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I am having the same issue. PoE not responding after the wheel walk in the prologue

 

Macbook Pro Mid 2014

2.2 Ghz Intel i7-4770HQ

16 GB DDR3 1600MHz

Intel Iris Pro 5200 1536 MB

OSX 10.13.4

 

Player.log snippet during the level load

------- BEGIN LEVEL LOAD INITIATED --------        Pending level = AR_2102_Prologue_Berath.
 
(Filename: /Users/builduser/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Cannot destroy GameObject while it's parent is being activated or deactivated.
 
(Filename:  Line: 1560)

Unloading 2 Unused Serialized files (Serialized files now loaded: 17)

Unloading 401 unused Assets to reduce memory usage. Loaded Objects now: 82673.
Total: 343.706024 ms (FindLiveObjects: 7.669631 ms CreateObjectMapping: 1.259394 ms MarkObjects: 327.379852 ms  DeleteObjects: 7.396663 ms)

WARNING: BC6H/BC7 texture format is not supported, decompressing texture
...
WARNING: BC6H/BC7 texture format is not supported, decompressing texture
Unloading 34 Unused Serialized files (Serialized files now loaded: 17)

Unloading 1211 unused Assets to reduce memory usage. Loaded Objects now: 96726.
Total: 342.505493 ms (FindLiveObjects: 10.324783 ms CreateObjectMapping: 1.484039 ms MarkObjects: 326.032898 ms  DeleteObjects: 4.663236 ms)

GfxDevice: creating device client; threaded=1
...
GfxDevice: creating device client; threaded=1
Receiving unhandled NULL exception
Obtained 33 stack frames.
Edited by redwindmill
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Same issue here. OS 10.13.4

MacBook Pro

  Model Identifier: MacBookPro11,1

  Processor Name: Intel Core i5

  Processor Speed: 2.6 GHz

  Number of Processors: 1

  Total Number of Cores: 2

  L2 Cache (per Core): 256 KB

  L3 Cache: 3 MB

  Memory: 8 GB

  Boot ROM Version: MBP111.0145.B00

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First of all, thanks for going the extra mile to make this game available on MacOs.  Most developers don't.

 

Unfortunately, I'm having the same problem with the black screen.  My specs are: OS 10.13.3, MacBook Pro Mid 2014, 2.6 GHz Intel Core i5, 8 GB memory, Intel Iris, 1536 MB.  Not exactly a gaming rig, but it ran the opening memory sequence well enough...

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Hey all,

 

Sorry to hear you are having these issue on launch! Can you guys let me know which OS you are running? We have been having troubles with Apple trying to get everything set up, so every bit of info you can provide would be greatly appreciated.

 

Thanks,

 

-Caleb

 

10.13.4

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macOS High Sierra 10.13.4 MacBook Pro (Retina, 13-inch, Early 2015)

2.7 GHz Intel Core i5

8 GB 1867 MHz DDR3

Intel Iris Graphics 6100 1536 MB

 

Crash at loading screen after the prelude/memory sequence.

 

Although since this problem seems to be an issue during the beta and wasn't solved, I hope this problem isn't the start of other issues just waiting to be discovered in the Mac port.

 

Thanks for looking into this.

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Same issue.

 

MacOS Sierra

10.12.6

2.8 GHz Intel Core i5

8 GB 

Intel Iris Pro Graphics 6200 1536 MB

 

While I realize launches, especially big ones like this, are never perfect, I was looking forward to playing the game on release today. Hope it's patched soon for us Mac users!

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