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damonors

Box Condition of Physical Rewards

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Finally got my physical copy of PoE today. Yay! Good!

 

Was in a soft envelope (some bubble padding on the inside of the envelope). Uhh....maybe good?

 

Box was partially crushed/collaped from shipping in that. Not good!

 

Yeah, I'm sure we get plenty of physical reward topics, and yeah, I sent out a message through my account, so this isn't just a whine-fest. But what I do want to know from all the physical copy backers is:

-What was the box delivered in (envelope, box, etc.)?

-What was the physical condition of box (mint, minor damage, partially collapsed/crushed, badly damaged)?

 

(also, which reward did you get, because maybe they sent diffrent backers different ways?)

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Same here was so excited when it came (on my birthday) then my heart sunk to my stomach box crushed to hell

 

Was delivered in a plastic envelope no padding ( no bubble warp nothing)

Box was crushed with lots of dents

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I wouldn't call it "crushed", but it's more deformed than I would have liked. A soft envelope definitely wasn't the best option for this item.

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Just got mine today too!

Padded envelope.  A little 'crushing', but nothing too serious.  Now I just gotta open it up and see how the goods inside faired.

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Wow, jeez, I feel lucky, my box arrived in mint condition, also in a soft envelope. 

 

As I recall, the sending address was in CA, so maybe less distance, less damage. 


All Stop. On Screen.

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Mine came in a thin bubble mailer and was crushed a little bit on one corner. Definitely a poor choice of shipping on Obsidian/Paradox's part. It makes me wonder what the point of partnering with paradox for distribution was if they did this bad of a job.

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Collector's Edition as well. Came in a cardboard box, and was surrounded by bubble wrap inside. Pristine condition. I'm in Canada.

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US, regular edition, envelope, box squished just enough on one side be disappointing, but no crushed corners or anything.

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Came here to voice similar displeasure and saw this thread.  Got the boxed CE a while back in a Priority Mail box iirc, no problems.  But the DRM-free discs arrived in a soft bubble mailer this week and had a loose disc (the Mac disc, which has some scratching due to coming loose and moving around inside the case).

 
I'm not sure if it was caused by the soft mailer offering insufficient protection or if the DVD case is of poor quality and doesn't adequately grip the discs or if it was caused during the manufacturing process.
 
I'd appreciate a replacement if possible and sent a message via Kickstarter.
Edited by ddillon

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Oh god, why would you send a box in a padded envelope? I'm not affected (since I'm not getting a box, obviously) but that sounds like someone really dropped the ball or have never tried to ship anything ever.


t50aJUd.jpg

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Actually the CE in the UK came in a tight fitting box.   the first one i received was damaged in the corner (which is something as the CE boxes are pretty sturdy), and I had to ask for a replacement.  The 2nd was much better, though I still wouldnt say it was perfect condition

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Three long creases, two small creases, and a bunch of random scratching.

 

Came packed tightly in a bag (yes, bag) with hardly any air in the bubble lining on the inside. The tee shirt (received earlier) was similarly packed very tightly and I can imagine if someone resorted to using scissors, they would cut right through the shirts.

 

I feel really bummed out about this. I'm a passionate fan and resisted playing Pillars when it released because I wanted that great nostalgic moment of delicately opening a mint condition big box, paging through the manual, installing from a disc, and watching the percentage bar fill to epic music.

 

Now I just feel let down.

 

The Collector's Edition got sturdier shipping material? I'm sorry I don't have more money, but that doesn't make me treasure it less.

 

Pillars of Eternity is an important moment in the history of game development, but the condition of this box does not at all reflect that at all.

 

Obsidian, I love you.

 

But your partnership with Paradox for distribution makes me sad.

 

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Well, the CE had to be shipped in a box because of the size of it.  Its also generally much sturdier than the regular edition, but the box itself didnt have any additional packaging for protection

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Mine was a padded envelope, with some minor damage, probably from something heavy being on top of it. But everything inside the box was fine.


Three Rings for the Elven-kings under the sky,

Seven for the Dwarf-lords in their halls of stone,

Nine for Mortal Men doomed to die,

One for the Dark Lord on his dark throne,

In the Land of Mordor where the Shadows lie,

One ring to rule them all, One ring to find them, One ring to bring them all and in the darkness bind them

In the Land of Mordor where the Shadows lie.

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Yep just got mine right now here in AUS.

Regular envelope, no bubble wrap or anything.

 

Creasing and dents and banged up all over.

****ing pathetic.

 

Won't be backing any future kickstarters from these guys at physical tiers and will be doing everything I can to warn others away from those upper ones also if this is what we can expect to receive.

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regular envelope, luckily it was only slightly deformed. This will probably be the last computer game ever made without having some gog or steam key come with it, so I will not complain. Wasteland II sends me my physical copy and it has a steam key, which is pointless, if I wanted a steam key I would have bought it on steam.

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I just ordered the regular boxed edition ($65) and it came in a big cardboard box (20cm * 20cm * 20cm) with additional airbags placed inside. Arrived in flawless condition. Thanks Obsidian.

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Same here :) The DVD box arrived today in pristine condition, just as the rest of the Collector's Edition had :) I'm also surpised to find a DVD for Linux and Mac OS each as well as the one for Windows - kudos to Obsidian and Paradox for that!


Citizen of a country with a racist, hypocritical majority

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