Guest Posted July 31, 2018 Share Posted July 31, 2018 In our published updates, you may have read our attempts to update all of you on the shipping of physical backer rewards and we've used the word "soon" and others like it, but "soon" has come and gone. For this, we sincerely apologize to all of you - without your interest and faith in us, Deadfire could never have become what it is today and you deserve better from us. We wanted to have firmer dates to communicate with you before our last update, but we realize now that the lack of communication was worse than the lack of firm dates. With that, we need and must do a better job updating all of you on what's going on. Where We Are For those of you in North America, South America, and Oceania, our Ohio distributor has confirmed that they are sending shipments out starting early next week. Unfortunately, our fulfillment center for the rest of the world let us know recently they can no longer handle fulfilling for us and we're working on an agreement with a promising vendor in the coming days, with expediency in mind. Going Forward Every Monday (and more often as news arrives), we will update this support thread with the latest information we have. If you're ever curious about what is going on, we will update this page with the latest status. Thank you most sincerely again for your patience and we promise to do a better job of keeping all of you updated. -Dan Ham, Marketing Project Manager Link to comment Share on other sites More sharing options...
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!Register a new account
Already have an account? Sign in here.Sign In Now