I'm not sure I understand this. I backed at 199 and also the season pass i.e. $220. I am still getting the season pass so why would I want to get a refund? Or does this mean everyone gets the season pass now but I get two?
edit: NVM. I see everyone gets it who backed at collectors edition now. Can I change that 20 dollars to just get something else? i.e. a mouse pad or put towards a tee-shirt instead of a refund?
I'm in the exact same boat, let me (us) know what they tell you.
EDIT: There wasn't anything on the portal that I needed/wanted. so I contacted them and they refunded the $20.00 (3-5 business days) I paid for the Season Pass DLC.