IlyaP

Good morning, Figured I'd report two bugs in one go (hope that's okay!). 1. I noticed on my current (fourth) replay, that when talking to Dessiral in Dunnage she says "in Neketaka here at night" (see file 03_cv_dessiral_0043.wem), which doesn't make any sense in the context of the assignment (hunt rogue pirates). 2. Also, in Queen's Berth, when visiting the Valera estate, if Pallegina is in the party, there's a mismatch between the audio file and the text. She'll ask "are you Dyrwoodan?" but the text says otherwise - and the audio also sounds slightly clipped. Cheers, Ilya

I can confirm that letting my companions go through the door first and letting them unleash salvos and taking out the chairman does work as a work-around on the PC.

Am having the EXACT same problem. Am on a PC rather than a console device. I open the door, I see the chairman, there's a brief stutter, and then: WHAMMO! Straight to the desktop!

"Now they tell us!"

Heh, my initial response to reading that was to wonder just what sort of amazing guitar did Serafen play that it had *eight* strings?!

Dear devs, here are a few more typos and oddities for you (see attached images). Information on what's incorrect and suggested corrections are provided in each photo. Cheers, Ilya

Ranpoparan, can you tell me whether or not the 'Telemetry' option is checked in your Options menu? If it is: uncheck it. Let me know if that works for you. Cheers, Ilya

How did you go with your test on your laptop, Maxikyd?

I like to be a good client. There's always more to learn from both sides, and I think bug hunting is fun! It's why I used to work in the industry, and would do so again if there were any such roles available in Sydney! Am always happy to help, as resolving bugs is to me like a good Sherlock Holmes style mystery!

How'd you like some good news in your day? A combination of disabling IPv6 and disabling Telemetry seems to have fixed the problem! Whilst I know the idea behind the random assortment of numbers generated by IPv6 protocols is meant to assist in protecting users, I suspect it might have also been causing PoE 2 grief. I can happily confirm that PoE1 is now also working properly and doesn't lock up either - I loaded a save game and ran around Dyrwood for several minutes with no problem (usually the game locks up within about 30 seconds). That said: PoE2's option to quit directly to desktop seems unstable; I had to instruct Windows 10 to close the game (now that I've managed to get it working). Not sure if that's a bug you're currently investigating? But - hey, at least you can note down that there appears to be a correlation between IPv6 protocols, the telemetry option, and the game locking up! And now I can finally, happily play PoE2 (I honestly didn't mind waiting, as I've stated elsewhere in a different thread - I know these games are complex environments and systems, and that issues are to be expected. And if being one of the Affected means I can help you fix/improve the game - I am more than happy to do so!)

Thanks for getting back to me SChin. I really don't mind the crashing - I am very understanding of the complexities of game development (having previously worked in the industry) and know that it's not possible to check/test every single possible hardware/router/memory/driver/etc. configuration, and that bugs will happen. So am more than happy to help. Will send an email with my post details, username, handle, et al, as you requested. Would it help you if I attached screenshots of the memory usage in Task Manager as well? Cheers, Ilya

Hi Devs, Came across a developer comment today while researching possible solutions to the game-crashing bug I've been experiencing of late (disabling my net connection is the only way I can play PoE1/2). I suspect this bug is at the heart of my problems. https://forum.paradoxplaza.com/forum/index.php?threads/incredibly-slow-loading-times-workaround-available.981444/ As Dan (an Obsidian coder) explained: I've attached two screenshots of my current network configuration settings, as well as my most recent output log. Am happy to make any and all configuration changes you recommend. Thank you ever so kindly in advance for your time and attention! Kind regards, Ilya output_log.txt

[Caveat: The version of the game I am running includes the first of the new DLCs, Beast of Winter, and includes the 2.0 patch that was released around the same time.] I've posted about this topic before, but in relation to the first Pillars of Eternity game. For some players out there, including me, the game will sometimes mysteriously lock up within a few minutes of starting - and playing - the game. If you find that this is happening to you and you are using a router: try disconnecting from the internet. You don't need to necessarily go into aeroplane mode - simply disconnect from the WIFI signal to which you are connecting. Upon disconnecting, try loading the game again, and see what happens. For me, the game works once I'm offline. Since I know I am not a statistical anomaly, I am certain there are others out there who will benefit from this information. Hope this helps those of you struggling with getting the game to work. [Wonderful Devs: do you think this problem is due to a reporting glitch?] Kind regards, Ilya

This sounds like a variation of the bug I'm experiencing: I import my savegame data from PoE1 to determine the kind of history I'd had up until that point, and then the game locks up.

Evening Caleb, Much to my delight, I've managed to get the game working while online. Here's what I did: In Malwarebytes and Avast, I added a special exclusion rule around the Pillars of Eternity executable. Further, within the game's main screen, I disabled - in Game Options - Telemetry and News. All of those four changes seem to have solved the issue that I reported. That said, I have noticed slightly elongated loading times as a by-product - not terribly awful ones, mostly four or five seconds longer. Which is a bit unexpected. I've attached the most recent output log file for your convenience. Hopefully the data in this file will be of some useful assistance and future value! Kind regards, Ilya output_log.txt

Deemie, Raziel raised the question of where the notes were - as some notes appear in one section of the inventory, and other notes - for some strange reason, in a different section of the inventory. As I just did this quest today, and going through a list of possible things to try. Hope you don't mind me, a fellow PoE fan, helping you out in attempting to solve this bug! Best, Ilya

Hi Deemie, Question for you: does the quest appear in your list of quests? Or did you wander up to Cragholdt before the keeper of Caed Nua suggested you venture north to check matters out?

Argh! In which case, I am so sorry MustacheHater - I think it's a case of trial and error of forcing the models through "soft spots".

Oh I've had this happen to me a few times! I've tried every which way to find a solution. In the end, the only thing that kept the madness at bay was to load the most recent savegame pre-wall-walking.

Thank you for responding Caleb! Unfortunately, I have neither VMWare nor VirtualBox set up. I ran a few more tests to help you narrow down the list of possible causes, and made the following observations: 1. If I shut down Steam and attempt to run PoE1, the game will CTD almost immediately after loading the very first screen (the armoured cursor against the flowing stone backdrop). 2. Attempting to run the game as Administrator (with Steam turned on or off) results in a CTD as well. 3. If I go offline (our house has a central router to which I connect via a wifi signal), or go into airplane mode, the game works without any problems whatsoever. 4. The contents of the output_log suggest that among other things, certain files are not loading due to being in unexpected places. i. C:/Program Files (x86)/Steam/steamapps/common/Pillars of Eternity/PillarsOfEternity_Data\data/audio/mus\mus_final\mus_scr_glb_silence.ogg does not exist. The music will not play! ii. This file is actually located in the mus_scr folder, not the mus_final folder. (Is it a fair assumption to make that this is due to a patch or official DLC having changed the structure of music files a bit from the original, standalone version? 5. Regular references are made to the non-existent folder and directory C:/buildslave/unity/. I've seen a variety of posts about this, but nothing consistent enough to provide me with useful information, unfortunately. 6. The drivers for my network card, graphics card, sound card, et al are the most recent versions (I manually went into Device Manager and checked every single feature that could be updated to ensure that there were no out of date drivers). 7. Finally - I'm left wondering if Pillars of Eternity isn't trying to do a network check whilst playing (a little bit like Blizzard with the requirement of being online even for single player games), which might be causing the game to lock up due to an excess number of inconsistent file locations, missing links, and missing web content (be it within Steam or within the game client itself). Hopefully the above assists you in your bug hunt and makes your job and day at least a little bit easier! I hope! Kind regards, Ilya

As a follow-up: I've done extensive testing and research on the topic, and it seems that disabling my internet connection (I use a wifi signal to connect to our local router) seems to solve the problem. It's unclear to me, however, if this is an Obsidian-related, Steam-related, or ethernet card-related issue. Are there any developers or moderators who can provide some guidance or clarity around this peculiar issue? Kind regards, Ilya

Good afternoon, Am experiencing a curious oddity of a crash. I've played through PoE before on my Toshiba laptop and had no real issues. However, I recently upgraded to a new (non-laptop) computer, and decided "you know, I think I want to replay PoE and import my character into PoE 2, now that it's out". I've a relatively new system, which includes a GeForce GTX 1060, a Realtek soundtrack, an obnoxious amount of RAM, and no idea why the game locks up. Naturally, I've updated my Nvidia and Real Tek drivers, and despite that the crashes still occur. Upon attempting to load the game, it gets as far as the initial encampment scene, and after wandering for a few minutes around the encampment, the game suddenly locks up. It doesn't BSOD me, it just...locks up. The audio continues to work - Justin Bell's double-fine tunes continue playing in the background despite everything freezing up like some kind of freaky flash mob. As per Obsidian protocol, I've attached my DXDiag text and the Output log. I've attempted to attach my most recent savegame, but am not being permitted to attach it to this message for reasons unclear to me. It would be lovely if someone could attend to this post and perhaps offer an email to which I could send the savegame, should they need it, as well as some advice around how to go about eliminating this issue. Thank you kindly in advance for your time and effort! Best, Ilya DxDiag.txt output_log.txt

Hi Obsidian developers and co., This was one of the first posts I came across while searching for a solution to my problem. My hope is that in producing this post here, it might get the attention of the correct/relevant parties. I'm happy to take this off-forum with private messages, if that's the most suitable and/or preferred approach. The original poster, who explained that his game was unplayable? I'm experiencing the exact same issue, albeit on Windows 10 to their Windows 8. And with an Nvidia GTX 1060. Spec-wise, I am running: Windows 10 With an i7-8700 CPU @ 3.20 RAM: 16 gig And of course, I have enough HD space to store the game. I should probably add: I purchased the Obsidian Edition of the game, as I loved the first game that much (I've logged approximately 80 hours of it in Steam). Now, look, I know that when games come out, it's not going to work on every system. I know you try and anticipate every issue that could occur with every issue that comes up, which is why you postponed the release of the game by one month. No problems there. Hell, Fallout 4, a day after its release, had a 500mb patch. So I'm maintaining a realistic set of expectations. Obviously, it's only been a few weeks, and I know you're all hard at work, dealing with all the obvious problems that come from not being able to predict/anticipate every possible configuration. Please - take your time. All I'd like to know is: Why oh why does the game take an astonishingly long time to load (upwards of nearly 2 minutes) and why it crashes just as I approach the first adra column in the dream sequence at the start of the game? And of course: when might it actually be playable? A good thing is never rushed. And I'm happy to wait. But I thought it couldn't hurt to ask. Because Patch 1.2 didn't seem to fix anything for me. But that's OK - I have Pillars of Eternity and the awesome Tyranny to tide me over until PoE II: DF work. Thanks for what I am sure is an awesome game. Have a good day! Kind regards, -i-