All Gold disappeared after patch 1.1.3

[Yury1975]

All gold (more that 12K) disappeared after patch 1.1.3.

 

All other purchases (characters, adventures, etc) are ok.

 

Any ideas how to restore the gold?

[Pediatron]

All gold and ALL chests disappear with patch -- ouch!!!

[PRuano]

Confirm.

 

Also didnt receive daily gold.

Edited September 6, 2016 by PRuano

[Yury1975]

This game is great, but it was really destroyed with huge delay with publishing of new adventures and the enormous number of bugs introduced in each new patch. Bugs are really killing the game (

Edited September 6, 2016 by Yury1975

[Yury1975]

Confirm.

Also didnt receive daily gold.

The daily gold never worked for me unfortunately

[Chris_R]

Yes, can confirm all gold and chests have disappeared for me as well. I blame the goblins.

 

(Also, the Daily Challenge seems to be hiding somewhere. Perhaps the Challenge is to find it?)

[Hannibal_PJV]

Try to restart and reloggin to the game Center and or google play app.

Edited September 6, 2016 by Hannibal_PJV

[Pengw1n]

I got my gold back from a restart on iOS

[Yury1975]

Confirm that iOS restart helps

[Pediatron]

Took 2 restarts but gold and chests (and daily challenge) are all back -- thanks guys!

[Chris_R]

Yep, gold, chests and challenge all rescued from goblins by restarting.

 

Motto of story: always restart the OS when you get an update.

[PRuano]

Yep, gold, chests and challenge all rescued from goblins by restarting.

 

Motto of story: always restart the OS when you get an update.

New install for me, so the problem wasnt definately in the client side.

[Ethics Gradient]

 

Yep, gold, chests and challenge all rescued from goblins by restarting.

 

Motto of story: always restart the OS when you get an update.

New install for me, so the problem wasnt definately in the client side.

You also need to check that your iOS Game Center or Google Play Store accounts are logged in and working.  

 

The PlayFab service works something like:

- Get your Google Play Store or iOS Game Center account, and look up the PFID it's associated with (or make up a new one if nothing's found)

- Log in the PFID with your device

- Connect to the game server and get account info like gold and chests and DLC and stuff

 

If your game account isn't working right, you won't log in.

If your game account is working right, but has an out-of-date login, your app will think it is connected when actually it is not.

 

PlayFab actually recommends implementing Facebook/Twitter logins into their apps because they can occasionally be a little more reliable, and provide secondary authentication methods when the host OS method goes boink.

[PRuano]

 

 

 

 

 

 

Yep, gold, chests and challenge all rescued from goblins by restarting.

 

Motto of story: always restart the OS when you get an update.

 

New install for me, so the problem wasnt definately in the client side.

You also need to check that your iOS Game Center or Google Play Store accounts are logged in and working.  

 

The PlayFab service works something like:

- Get your Google Play Store or iOS Game Center account, and look up the PFID it's associated with (or make up a new one if nothing's found)

- Log in the PFID with your device

- Connect to the game server and get account info like gold and chests and DLC and stuff

 

If your game account isn't working right, you won't log in.

If your game account is working right, but has an out-of-date login, your app will think it is connected when actually it is not.

 

PlayFab actually recommends implementing Facebook/Twitter logins into their apps because they can occasionally be a little more reliable, and provide secondary authentication methods when the host OS method goes boink.

The login issue was the first one checked, was properly logged in.

 

Hum, while i never worked with either service, it seems to me its more of a PlayFab sdk problem than an account problem.

 

Theres also this problem which persists and IS probably a client side problem.