"I read first thirty pages of LOTR and decided the whole book series suck. I also watched the trailers and read some fansite for spoilers, damn those characters and story are baaaaaaad."
Faulty logic is faulty.
There's huge difference when it comes to representation/interactivity within games, books and/or movies if you compare that to small or long spoilers found on some forums/fansites.
In case you still don't understand I'll try to explain. It is somewhat different to read a bunch of spoilers from a website than to actually playthrough the damn story and interact with the characters within the game. Other is written by someone living at his parent's basement, done in haste and most likely has grammar errors, missing info etc. The other is written by someone who actually gets paid to do that and is presented with good voice acting that actually will bring those characters and story "alive" instead of just reading some wall of text etc. etc.