Aarik D

Hey sp3cw4r, You should be able to use your Pre-endgame save. Could you please send me your save file so I can take a look at it? Thanks a bunch!

Hello Teucer, Could you please send me the save files for each issue that is occurring, please include an output log as well via dropbox and post the link here so I can take a look at it. If you have a save before you fight the lich, that would be very helpful. Thanks a bunch!

Glad it worked out RobK! Enjoy the game!

Hey Brimsurfer, We are no longer in beta anymore since the game is now live. Please opt out of beta and select "None" also please make sure that in your stream library, under DLC, mark the checkbox to install the expansion. Thanks!

Great! Glad you figured it out on your own! Enjoy the game!

I'm sure you have done this already, but check to see if you video drivers are all up-to-date and have the latest drivers installed. Also try this out. In your steam library, right-click Pillars of Eternity > Properties > Local Files > Verify Integrity of Game Cache.

Thank you Crackonosh, I have confirmed the bug and have entered it into our database. Keep up the good work!

Hey Messier-31, Could you please provide me with a save file, output log, and a screenshot and upload it to dropbox so I can take a look at it? Thanks a bunch!

Thank you CalinTM, I loaded up your file and I was not able to reproduce your issue. the item tooltips popped up just fine. Try closing out your game completely and reloading the save file. Let me know if the problem still occurs. Thanks!

Yes, the game generates an output log while you are playing. That file can help us determine if there are problems with your files. Click on the link in my signature below and it will show you the location of the files that I need. Thanks!

Great! I'm glad it worked out for you! Enjoy The White March!

Thank you for the visual confirmation. Please upload a save file and an output log through dropbox and post the link here so I can take a closer look at your issue. Thank you!

Thank you fibes88, I have confirmed the bug and entered it into our database. Thank you for your support and keep up the good work! Edit: Moving thread over to Tech Support as it is a current issue.

Hey CalinTM, I apologize for the inconvenience. In order to assist you in this matter, could you please provide me additional information? Does the issue occur when you over hovering over items in your inventory, weapon sets, looting screen? Could you please provide a screenshot with the issue occurring? Also could you please upload a save file and an output/player log via dropbox and post the link here. You can find the files I require in my signature below. Thank you for your support!

Hey hamskii, I loaded your save in 2.00.0706 and everything turned out fine. Also, your save didnt have the sword in your inventory. So I went ahead and to level 4 to get it and returned to the statue. Thank you for your support!

Hey Voxclamant, I apologize for the inconvenience. Could you please upload a save file along with an output/player log via dropbox and I can take a look at your issue. You can find the files I require in the link below in my signature. Thanks a bunch!

Hello lakrids, Make sure you have The White March installed. There should be a checkbox in your steam library for Pillars in the DLC section. Otherwise expansion saves will not show up if you just have the base game installed.

Hey Robk, When you installed The White March, in steam, make sure you have the check box marked for the DLC. Then see if that updates your game to the correct build. Thanks a bunch!

Hello durbal, There should be no problems with coming from beta to live 2.0. The live build is actually a later build than the previous beta build. So it'll just be updating from 2.00.0693 to 2.00.0706. Just think of it as a big patch.

Hey Izitmee, It should be fixed in the next patch. But for now you can just skip the quest and return later to complete the quest once the fix has been implemented. Cheers! Edit: Just wanted to make a revision on my post. We are still working on the issue.

Dropbox is free and easy to use, you can even use other sites that offer cloud services. Its really beneficial for us to get saves from the community because sometimes saves get in a certain state which can happen on the users end but not on our end.

Hey everyone, What version of the game are you guys running? We are now currently in 2.00.0706. There has been a fix implemented where stuck characters should now pop out and move freely again. I just checked your save wookiebcn, and Kana was indeed stuck but then popped out and was free from his wall prison! Thank you guys for your support.

Sorry for the confusion. Paladin auras have refresh rate of 3 seconds. So every 3 seconds the pally buff is being applied to the party. In the even that you charm an enemy, they will get the buff as well. Once they go back to being hostile, the buff will remain until the next refresh of the pally's aura in which the buff should be removed from the enemy that was charmed. So if it is indefinite and does not go away after 3 seconds, then this is a bug. If the buff does not go away, could you please upload a save file and an output log where this issue is occurring?

Hello FacesofMu, I was not able to reproduce your bug. However, I did load the saves that had the problem, and I saw that Pallegina was lv 7 but she could level up to 12. She was also missing her gear she had in the first save you sent, but now she has her starting gear. Are you running any mods like IE Mod by any chance? Could you write a very detailed list on how you got this bug to occur, starting from Pearlwood Bluff save? Thanks

Hey Brimsurfer, I apologize for the inconvenience, could you please upload a save file and an output log via dropbox so I can take a look? Thanks a bunch!