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Everything posted by celliott
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Hello, twelch31. The video card in your system is definitely going to hold it back, and is technically not rated as high as an Nvidia 9600GT which is the minimum card we recommend. You might be able to play the game, but it would not run very well at all. Thanks for your support, hopefully you'll get to enjoy the game!
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Hello again. Thanks for the saved game, AndreaColombo. Peddroelm, yes, they will find all this information useful. I will and always do link the thread in question to the bug database. I understand that no information can really be gained from the output log in this case, it is just policy to ask for it and try and include it with the bug for all bugs. That way we don't have to wonder which bugs need it and which don't. I know this is sometimes an inconvenience and apologize for that. As always, thanks for your support and information regarding this issue. I will dig in and add all relevant information to our database.
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Hello again. I understand the stats were changed with the console. I'll pass this information along to the programming team. I will let you know however that they are going to ask me for a saved game and output log and probably a screen shot for the bug in our database. It is policy to have those things on every bug if possible. Thanks!
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Hello again. Do you happen to have a saved game you can upload to Dropbox so I can take a look at your characters' stats. I'm having a hard time coming up with the attribute scores on your characters in a legitimate way. Not saying they aren't legit, just that I'm having a hard time hitting the same values. Thanks!
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Game Resolution Problem
celliott replied to Khovarast's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello. Unfortunately I do not have that information, but I know it is a top priority and the powers that be definitely want it fixed fast. -
Hello again. Being as this weapon was the only one listed in the bug, it's the only one I searched for. I'm not aware of any others off the top of my head, but will gladly do a search internally and check to make sure that it is affecting all weapons with this enchantment if you would like to give me some item names to look for. Thanks!
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The stuff besides the game. . .
celliott replied to Kalycesowa's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello again. You are very welcome. Glad it worked out and I was able to help!! -
Please report crash message
celliott replied to Pandora66's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello, Pandora66. Sorry for the inconvenience the crash caused as well as the time taken to try and find a way to post your save. The best way to post a save is to upload it to Dropbox and then posting a public link here so we can download it and take a look. I'll take a look at your other files in the mean time and let you know if I find anything just by looking at them. Thanks for the ongoing support and patience with this issue. -
Crash doing anything but walking.
celliott replied to centipedes's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello again. Have you been able to play the game at all and this started happening recently, or have you never been able to do anything but walk around? Using the GOG Galaxy client you can verify/repair the files of the game. Please try that and see if it helps. If not uninstall and do a full reinstall. Update here if need be. Thanks! -
Weather conditions - applicable?
celliott replied to Messier-31's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello, all. There are some areas in the game that have weather. Currently there is no dynamic weather and no real plans to add it, though it has been discussed in the past as something that would be cool to add in the future. The thread I found on the topic is here, post #8 is from one of our developers. Thanks for your ongoing support. -
The Master Below/Caed Nua dungeons
celliott replied to jcjordan's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello, jcjordan. Yes, you are missing a sabre that can be placed into the statue. The dialogue option does not show up until you have the sabre in your inventory. You can probably just google the location of the sabre and how to get it. Thanks! -
Pillars of Eternity Crash on Start up
celliott replied to dracolusus's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello, Draculusus. I'm sorry for your inconvenience. Do you have an option to disable auto-switching of the video cards? I know this causes issues on MacBooks and am wondering if the same can be said for Windows based laptops that also have more than one video card. Try that and update this thread accordingly. Thanks! -
Hello again, Dalinoth. No, you will not lose your saves. They are stored in a different folder on your drive. The location of that folder can be found in the link on my signature if you want to make extra sure and copy the folder. You should be given an option inside Origin to remove saved games or not. Just choose not to. Thanks for your ongoing support!
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Hello all. peddroelm, unfortunately I am unable to test these things in this way. If you can add an item/talent/ability to a character without using some sort of external editor and showing the values we can go from there. You can feel free to use cheats to add items that you can legitimately get in game, modify talents, etc, but it has to be done in game, with values that are possible to attain. Otherwise I have no way of verifying the data, as using an external editor ruins the 'sterile' environment we test in. Sorry for the inconvenience, and thank you for your ongoing support and work on these issues.
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[1.06] Inaccessible inventory
celliott replied to AndreaColombo's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello, AndreaColombo. Glad you got it worked out! Happy Monday!- 1 reply
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OSX - No audio.
celliott replied to scorpi666's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello, scorpi666. I am sorry for your inconvenience. Can you please upload an output log and saved game to something like Dropbox and then post a link here? That will help us determine what is going on. Thanks for your feedback and support. -
Crash doing anything but walking.
celliott replied to centipedes's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello, centipedes. I'm sorry for the inconvenience. May I ask how you have the game installed. It does not appear from your files that you are using Steam. I was going to suggest verifying the cache. I am unable to reproduce your issue. I would love to help you but will need some more information. Thanks for your feedback and support.