We're listening and looking into the issues that are being reported. Below is a list of known issues.
Please Note:
While Android phones can download the game, phones, emulators, and smart TVs are not currently supported. We plan to have an official launch on phones in the coming months, with a better UI and better optimization for them.
Known Issues
HOT ISSUES:
- Card stuck in the middle of the screen after canceling.
Workaround: If your card gets stuck on the screen, go to menu > vault > exit vault. The card should now be back in your hand.
Performance/Crashing Issues
- Performance issues on Main Screen or when Character Health is low on some devices
Fix: Open options and turn off "Effects".
- Crashing when character has low health (particularly on iPad 2 and older)
Fix: Open options and turn off "Effects".
- Sometimes you'll be unable to load your party and see the banner with overlapping text in the middle of the screen
Potential Workaround: Clear the app cache and/or play through the tutorial again.
Interface Issues
- Certain card interactions that require a drag are missing a button option
- You currently cannot view character's abilities and cards in the store.
Network
- Network Connection issues (Frequent popups even when there is a strong wifi connection)
Potential Workaround: Ensure you're connected to Gamecenter / Google Play games
- Can't login with Google Play Account
Potential Workaround: Clear cache on the game app and Google Plays app, then sign back in to Google Plays.
Gameplay
- Seelah: Using Inspired Grace when Illsoari Gandethus is on top of the deck causes problems.
- Cannot use Potion of Ghostly form to evade Poison Trap henchman
- Rat Swarm at the Garrison causes a literal Rat Swarm to happen
- Seelah's Insprired Grace can see the next card in the deck
- Lini's Beastform is not recalculating extra strength dice that were added before power activation
- Rare the Game is not doing math correctly for dice rolls
- Using Mending can cause progression breaks
Purchase Issues
- Character Add-On not being granted with the Rise of the Runelords Bundle
Fix: Go to this thread and follow instructions so we can resolve the issue.
As of 7:00pm PST, 4/28 anyone with this issue should have it resolved. Restart the game and the deck should be part of your bundle.
- Daily Gold purchase problems
Potential Workaround: If the timer seems to have reset and you don't have a button, restart the app to display the button
- Bundle Purchase showing as owned but not granting characters
Possible Fixes:
Restart the app
Log out/in of Game Center / Google Play Games
If you are logged in properly and can access the characters or adventures part of the store, contact support at support@obsidian.net
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Question
Sylvanta
Hello everyone!
We're listening and looking into the issues that are being reported. Below is a list of known issues.
Please Note:
While Android phones can download the game, phones, emulators, and smart TVs are not currently supported. We plan to have an official launch on phones in the coming months, with a better UI and better optimization for them.
Known Issues
HOT ISSUES:
- Card stuck in the middle of the screen after canceling.
Workaround: If your card gets stuck on the screen, go to menu > vault > exit vault. The card should now be back in your hand.
Performance/Crashing Issues
- Performance issues on Main Screen or when Character Health is low on some devices
Fix: Open options and turn off "Effects".
- Crashing when character has low health (particularly on iPad 2 and older)
Fix: Open options and turn off "Effects".
- Sometimes you'll be unable to load your party and see the banner with overlapping text in the middle of the screen
Potential Workaround: Clear the app cache and/or play through the tutorial again.
Interface Issues
- Certain card interactions that require a drag are missing a button option
- You currently cannot view character's abilities and cards in the store.
Network
- Network Connection issues (Frequent popups even when there is a strong wifi connection)
Potential Workaround: Ensure you're connected to Gamecenter / Google Play games
- Can't login with Google Play Account
Potential Workaround: Clear cache on the game app and Google Plays app, then sign back in to Google Plays.
Gameplay
- Seelah: Using Inspired Grace when Illsoari Gandethus is on top of the deck causes problems.
- Cannot use Potion of Ghostly form to evade Poison Trap henchman
- Rat Swarm at the Garrison causes a literal Rat Swarm to happen
- Seelah's Insprired Grace can see the next card in the deck
- Lini's Beastform is not recalculating extra strength dice that were added before power activation
- Rare the Game is not doing math correctly for dice rolls
- Using Mending can cause progression breaks
Purchase Issues
- Character Add-On not being granted with the Rise of the Runelords Bundle
Fix: Go to this thread and follow instructions so we can resolve the issue.
As of 7:00pm PST, 4/28 anyone with this issue should have it resolved. Restart the game and the deck should be part of your bundle.
- Daily Gold purchase problems
Potential Workaround: If the timer seems to have reset and you don't have a button, restart the app to display the button
- Bundle Purchase showing as owned but not granting characters
Possible Fixes:
- Restart the app
- Log out/in of Game Center / Google Play Games
- If you are logged in properly and can access the characters or adventures part of the store, contact support at support@obsidian.net
Edited by Aarik DLink to comment
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