That may not always work though. What about a game like Splinter Cell where you have to interogate people, sometimes they're innocent but you still point a gun at there face.
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Drastic times call for drastic measures. I never played the game so I can't really say much on that. If you are interorgating them to find ultimate baddy who will kill millions, then you need to do what needs to be done to save those millions. If a few people have to suffer discomfort to save millions, they'll understand.
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