oei_um
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Everything posted by oei_um
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What's wrong with the graphics?
oei_um replied to arganST's topic in The Outer Worlds: Technical Support (Spoiler Warning!)
Hey, arganST I'm sorry for the graphics issues you have run into. We have our development team looking into it and hope to have a fix for it shortly. In the meantime, to expedite your request, you can send an e-mail to our publisher, Private Division at support@privatedivision.com. This will get your issue into their queue and allow us to prioritize requests to ensure the fastest possible turn around time. We apologize again and thank you for your patience while we work to resolve the issue. -
Out Of Memory
oei_um replied to Tegual's topic in The Outer Worlds: Technical Support (Spoiler Warning!)
Hey, Tegual I'm sorry for the memory issue you have run into. We have our development team looking into it and hope to have a fix for it shortly. In the meantime, to expedite your request, you can send an e-mail to our publisher, Private Division at support@privatedivision.com. This will get your issue into their queue and allow us to prioritize requests to ensure the fastest possible turn around time. We apologize again and thank you for your patience while we work to resolve the issue. -
Hey, nize2864 I'm sorry for the Epic Games Store issue you have run into. I recommend reaching out to Epic with any issues you have concerning their storefront - you can do that via this link: https://epicgames.helpshift.com/a/epic-games-store-and-launcher/ We apologize again and thank you for your patience while we work to resolve the issue.
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Hey, Pilda I'm sorry for the keybinding issue you have run into. We have our development team looking into it and hope to have a fix for it shortly. In the meantime, to expedite your request, you can send an e-mail to our publisher, Private Division at support@privatedivision.com. This will get your issue into their queue and allow us to prioritize requests to ensure the fastest possible turn around time. We apologize again and thank you for your patience while we work to resolve the issue.
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Hey, EvaGhoul I'm sorry for the quest issue you have run into. We have our development team looking into it and hope to have a fix for it shortly. In the meantime, to expedite your request, you can send an e-mail to our publisher, Private Division at support@privatedivision.com. This will get your issue into their queue and allow us to prioritize requests to ensure the fastest possible turn around time. We apologize again and thank you for your patience while we work to resolve the issue.
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Armor Mods sections backwards
oei_um replied to Muze's topic in The Outer Worlds: Technical Support (Spoiler Warning!)
Hey, Muze I'm sorry for the armor mod issue you have run into. We have our development team looking into it and hope to have a fix for it shortly. In the meantime, to expedite your request, you can send an e-mail to our publisher, Private Division at support@privatedivision.com. This will get your issue into their queue and allow us to prioritize requests to ensure the fastest possible turn around time. We apologize again and thank you for your patience while we work to resolve the issue. -
Xbox one game crash.
oei_um replied to Domusdracko's topic in The Outer Worlds: Technical Support (Spoiler Warning!)
Hey, Domusdracko I'm sorry for the crash you have run into. We have our development team looking into it and hope to have a fix for it shortly. In the meantime, to expedite your request, you can send an e-mail to our publisher, Private Division at support@privatedivision.com. This will get your issue into their queue and allow us to prioritize requests to ensure the fastest possible turn around time. We apologize again and thank you for your patience while we work to resolve the issue. -
Xbox mouse and keyboard support
oei_um replied to Voronja's topic in The Outer Worlds: Technical Support (Spoiler Warning!)
Hey, Voronja Unfortunately, we do not currently support mouse/keyboard on Xbox. If this is a feature you'd like to see come to Outer Worlds, you should send an e-mail to our publisher, Private Division at support@privatedivision.com. This will get your issue into their queue and allow us to prioritize requests to ensure the fastest possible turn around time. Thanks for playing!- 1 reply
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Hey, Tonelowke Thanks for your feedback! If this is a change you'd like to see come to the Outer Worlds, you should send an e-mail to our publisher, Private Division at support@privatedivision.com. This will get your issue into their queue and allow us to prioritize requests to ensure the fastest possible turn around time. Thank you for playing!
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Kb/m Issues on Xbox
oei_um replied to JRay993's topic in The Outer Worlds: Technical Support (Spoiler Warning!)
Hey, JRay993 Unfortunately, we do not currently support keyboard/mouse functionality on Xbox. If this is something you'd like to see come to Outer Worlds, you should send an e-mail to our publisher, Private Division at support@privatedivision.com. This will get your issue into their queue and allow us to prioritize requests to ensure the fastest possible turn around time. Thank you -
Look sensitivity
oei_um replied to Nitnoid's topic in The Outer Worlds: Technical Support (Spoiler Warning!)
Hey, Nitnoid I'm sorry for the look sensitivity issue you have run into. I suggest you send your feature request in an e-mail to our publisher, Private Division, at support@privatedivision.com. This will get your issue into their queue and allow us to prioritize requests to ensure the fastest possible turn around time. We apologize again and thank you for your patience. -
Freezing on Start-Up Screen
oei_um replied to Mazzic's topic in The Outer Worlds: Technical Support (Spoiler Warning!)
Hey, Mazzic I'm sorry for the start screen issue you have run into. We have our development team looking into it and hope to have a fix for it shortly. In the meantime, to expedite your request, you can send an e-mail to our publisher, Private Division at support@privatedivision.com. This will get your issue into their queue and allow us to prioritize requests to ensure the fastest possible turn around time. We apologize again and thank you for your patience while we work to resolve the issue. -
Hey, GoldenFister I'm sorry for the issue you have run into. We have our development team looking into it and hope to have a fix for it shortly. In the meantime, to expedite your request, you can send an e-mail to our publisher, Private Division at support@privatedivision.com. This will get your issue into their queue and allow us to prioritize requests to ensure the fastest possible turn around time. We apologize again and thank you for your patience while we work to resolve the issue.
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Hey, Lightbound I'm sorry for the issue with A Few Bits More you have run into. We have our development team looking into it and hope to have a fix for it shortly. In the meantime, to expedite your request, you can send an e-mail to our publisher, Private Division at support@privatedivision.com. This will get your issue into their queue and allow us to prioritize requests to ensure the fastest possible turn around time. We apologize again and thank you for your patience while we work to resolve the issue.
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Hey, Avinrussell55 I'm sorry for the companion ability issue you have run into. We have our development team looking into it and hope to have a fix for it shortly. In the meantime, to expedite your request, you can send an e-mail to our publisher, Private Division at support@privatedivision.com. This will get your issue into their queue and allow us to prioritize requests to ensure the fastest possible turn around time. We apologize again and thank you for your patience while we work to resolve the issue.
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Graphics Issue
oei_um replied to subatomicpig's topic in The Outer Worlds: Technical Support (Spoiler Warning!)
Hey, subatomicpig I'm sorry for the graphics issue you have run into. We have our development team looking into it and hope to have a fix for it shortly. In the meantime, to expedite your request, you can send an e-mail to our publisher, Private Division at support@privatedivision.com. This will get your issue into their queue and allow us to prioritize requests to ensure the fastest possible turn around time. We apologize again and thank you for your patience while we work to resolve the issue. -
Hey, KWG I'm sorry for the audio issue you have run into. We have our development team looking into it and hope to have a fix for it shortly. In the meantime, to expedite your request, you can send an e-mail to our publisher, Private Division at support@privatedivision.com. This will get your issue into their queue and allow us to prioritize requests to ensure the fastest possible turn around time. We apologize again and thank you for your patience while we work to resolve the issue.
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Hey, John_Riddick I'm sorry for the freezing issue you have run into. We have our development team looking into it and hope to have a fix for it shortly. In the meantime, to expedite your request, you can send an e-mail to our publisher, Private Division at support@privatedivision.com. This will get your issue into their queue and allow us to prioritize requests to ensure the fastest possible turn around time. We apologize again and thank you for your patience while we work to resolve the issue.
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Hey, keosan I'm sorry for the saving issue you have run into. We have our development team looking into it and hope to have a fix for it shortly. In the meantime, to expedite your request, you can send an e-mail to our publisher, Private Division at support@privatedivision.com. This will get your issue into their queue and allow us to prioritize requests to ensure the fastest possible turn around time. We apologize again and thank you for your patience while we work to resolve the issue.
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Hey, Literally_Jezus I'm sorry for the crash you have run into. We have our development team looking into it and hope to have a fix for it shortly. In the meantime, to expedite your request, you can send an e-mail to our publisher, Private Division at support@privatedivision.com. This will get your issue into their queue and allow us to prioritize requests to ensure the fastest possible turn around time. We apologize again and thank you for your patience while we work to resolve the issue.
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bug Loading Screen Frozen (black)
oei_um replied to Silverdragon's topic in The Outer Worlds: Technical Support (Spoiler Warning!)
Hey, Silverdragon I'm sorry for the loading screen issue you have run into. We have our development team looking into it and hope to have a fix for it shortly. In the meantime, to expedite your request, you can send an e-mail to our publisher, Private Division at support@privatedivision.com. This will get your issue into their queue and allow us to prioritize requests to ensure the fastest possible turn around time. We apologize again and thank you for your patience while we work to resolve the issue. -
Ludwig Miller glitched
oei_um replied to Bengis tron's topic in The Outer Worlds: Technical Support (Spoiler Warning!)
Hey, Bengis tron I'm sorry for the quest issue you have run into. We have our development team looking into it and hope to have a fix for it shortly. In the meantime, to expedite your request, you can send an e-mail to our publisher, Private Division at support@privatedivision.com. This will get your issue into their queue and allow us to prioritize requests to ensure the fastest possible turn around time. We apologize again and thank you for your patience while we work to resolve the issue. -
I'm glad reinstalling fixed your issue! If you do find yourself running into this, or any other issue while enjoying the game, you can send an e-mail to our publisher, Private Division at support@privatedivision.com. This will get your issue into their queue and allow us to prioritize requests to ensure the fastest possible turn around time. Thank you, and sorry for any inconvenience that caused for you
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Hey, Grak500 I'm sorry for the lighting issue you have run into. We have our development team looking into it and hope to have a fix for it shortly. In the meantime, to expedite your request, you can send an e-mail to our publisher, Private Division at support@privatedivision.com. This will get your issue into their queue and allow us to prioritize requests to ensure the fastest possible turn around time. We apologize again and thank you for your patience while we work to resolve the issue.
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Hey, themaster24 I'm sorry for the quest issue you have run into. We have our development team looking into it and hope to have a fix for it shortly. In the meantime, to expedite your request, you can send an e-mail to our publisher, Private Division at support@privatedivision.com. This will get your issue into their queue and allow us to prioritize requests to ensure the fastest possible turn around time. We apologize again and thank you for your patience while we work to resolve the issue.