Crash on quest mode against Nualia

[Speeder7777777]

General (For all issues)

• What device type are you on? Android
  
• What version of the OS are you running? Android 5.0.1
  
• What model is the device? Samsung Galaxy S4 : SSH-I337M
  
• What is your PFID#? 95D50ACECD25435
  

Gameplay

• Is pass & play on? No
  
• Is permadeath on? No
  
• Tutorial, Story Mode, or Quest Mode? Quest Mode
  
• Characters in Party: Rogue, Sorceress, Druid, Barbarian
  
• Location of each character: Farmhouse for  Rogue, Sorceress, Druid
  
• Turn Order: Rogue, Sorceress, Druid, Barbarian
  
• Scenario & Scenario Difficulty.  If on non-normal difficulties, which wildcard powers are in play? I do not remember (it has been a while)
  
• What card was encountered when the issue occurred? Nualia, I got a roll for force damage with the druid, lost 4 cards, then it made me do the first check against Nualia, then, the rogue lost 4 cards with the force damage (it should not happen in this order), then my sorceress lost 3 cards then I crashed, every time I reload the quest mode at this point crash the game.
  
• Did the issue occur on the first explore or a subsequent explore?  I do not remember (it has been a while)
  
• Did other characters aid the check?  What did they use to aid it? Im not sure anymore about the first druid check if I used any other character, but I probably used the animal boost ability.
  
• Was the encounter a Horde? No
  

Edited September 22, 2016 by Speeder7777777

[Hannibal_PJV]

You see your pfid From the settings screen.

[Speeder7777777]

Updated my PFID 95D50ACECD25435

[stevozip]

I have also found Nualia to be bug ridden in quest mode.  Now I will just forfeit any scenario where she is the villain.

[znajoma]

I had a similar issue: after the first (successful) combat Nualia dealt force damage, then I had to battle her twice more instead of once, she dealt more damage. My game didn't crash, Nualia escaped and when I had found her for the second time, the same stuff happened: I had to combat her three times, she dealt damage before each combat. I didn't win obviously

[Speeder7777777]

Usually when I have a gameplay bug where I can no longer move forward, I forfeit the game and restart. The problem here is I do not even get a chance to forfeit because I crash as soon as I finish loading. Basically, I can no longer play quest mode and sadly I only have one legendary left to do on Story mode

[mccrispy]

I've had some success by clearing cache/data from various Google services and PACG when I get this sort of situation. It ensures that you have no local data issues and only a (you hope) clean Cloud save. As a Caveat, I have occasionally lost some experience by doing this. I suspect that PlayFab is highly asynchronous - or the way that OBS have implemented saves is. 

[Aarik D]

Hey Speeder,

 

Thank you for bringing this to our attention and thanks everyone for helping out! I apologize for the inconvenience. I have written up a bug report and have our team investigate the issue further. 

 

Thanks!

[Speeder7777777]

Would I have to delete the local data of the Pathfinder app to restore my save? What will I lose if I do so?

[Aarik D]

Uninstalling would delete your local data and possibly fix your quest mode. The only thing you would lose is the Quest Mode Save. Character data, Story Mode Saves, gold, and purchases are all stored in the cloud. 

[Speeder7777777]

It fixed my problem, thanks a lot.