Well this has blown it for me. There is no way whatsoever I'll ever buy the game until I know handsdown that I'm going to get what I pay for. There's no way I'm paying upfront for something I'm then going to have to wait on the hope or promise they'll put it in later... who the hell do Obsidian think they are, the government?
As one friend of mine put it:
"oops nwn2 will ship without any character models...you will just have a silver cube"
Would have sounded much better! Come on guys, you're supposed to be professionals.