Unable to start new party after tutorial -game breaking

[Aeriston]

after beating tutorial my character screen is all messed up and im unable to create a party. Ive tried eveything i can to remove the game but it retains that. Any ideas on how i can fix this or just delete the cloud data. Im using a fully ipdated ipad air.

Going into further detail my characters have no name, no skills and no cards. If i drag them down nothing happens. Ive unistalled and logged out but nothing changes. Ive played the tutorial over but same issue when i go to create a party.

PFID 175E6ACBF02D2F59

 

 

Edit:  I also loaded the game brand new on an IPad Mini under my wife's gamecenter ID.  I completed the tutorial and the same issue happened.  So its not my account or my Ipad.  Has anyone been able to start a new game since new update from scratch as a brand new player?

Edited August 13, 2016 by Aeriston

[Cashbadger]

I have the exact same problem. Tried all the same fixes to no avail. Only difference is I'm on an iPad Pro.

PFID-FFE5F3974BD91892

Edited August 13, 2016 by Cashbadger

[MMOtte]

I have the exact same issue on a Lenovo Tab 2.

Also tried running it via BlueStacks on Windows 10, same issue.

 

Please, this needs to be fixed!

[Easysteps]

I have the exact same problem. I'm stuck and I can't even play the game past the tutorial and uninstalling and reinstalling the game isn't helping.

• iPad OS version 9.3.4 (latest)
• Model: iPad 4th generation (A1458)
• PFID-A1CD5119CCC4BF84

 

Basically I finished the tutorial and it was telling me how I unlocked the PF rogue and cleric. Then took me to the party screen but I'm unable to add party members. The "..." is highlighted although when I perform any of the actions (including deleting a character), nothing happens.

 

Anyway, I can't play this game which is really disappointing considering I just spend $35+ on it and I'm a huge fan of Pathfinder and the PFACG.

 

Hopefully this can be resolved soon.

 

Thanks,

 

Jason

Edited August 14, 2016 by Easysteps

[Aeriston]

After trying it on multiple accounts and different devices it really looks like the update causes new players unable to create a party, thus not allowing the game to played at all.

[Hannibal_PJV]

So a new bug. I may try to reproduce it with not so often used device, but it Sounds like new patch has broken something in the tutorial.

You get pfid by pressing the Settings button in the Main screen. It is very usefull to dev because They can study your cloud save file and based on those findings make a bug fixes.

Edited August 13, 2016 by Hannibal_PJV

[datomczyk@gmail.com]

I am trying to play on my Android (Samsung Galaxy 5), and I am having the same problem. My pfid is 21B7efbe8efa12dc. Any support is appreciated!

[MMOtte]

Hmm, curiously, it sas PFID-User Not Logged In Yet, even though at the top it says "Logged in to GooglePlayGames". Could this have to do with the cause of the bug? Or is it simply because the tutorial is not finished?

Also, VER-565-20160810

 

And lastly, here is a picture of how the party creation screen often looks when having this issue:

https://drive.google.com/file/d/0Bzsgi13piFSpcTRHTlYwb0YwVmc/view?usp=sharing

[Aeriston]

Yea, I posted my pfid in the origina post.  I really thought it was my cloud save.  But 3 brand new games with different saves, shows its an actual game bug with any new accounts, not a save issue.

[Aeriston]

Yea MM0tte's picture is exactly what it looks like for me as well.

[stevenf544]

Yes I just started the game today. Party creation is completely broken after the tutorial. Would love some kind of fix for this soon!

[Easysteps]

PFID-A1CD5119CCC4BF84

[Ankat]

I am having the same issue. Very frustrating as i just paid real world cash. Is there any knowledge of this being fixed in the near future? If not, how do people get refunds?

[Ore-locks]

I am having the same problem that after the tutorial it goes to the team building and I can't do anything, character portraits overlap, no stats, every character is at level 2, and can't progress past there. My version # is ver-565-20160810. PFID- user not logged in yet. Am logged in to Google play

[Easysteps]

I am having the same issue. Very frustrating as i just paid real world cash. Is there any knowledge of this being fixed in the near future? If not, how do people get refunds?

Yep and I bought 30 days of gold, which isn't working, and is also ticking away in time. Can we get something free considering I haven't been able to play for the last 4 days?

[Chuckd42]

I am having the same issue. Same characteristics. It's incredibly frustrating. I can replay the tutorial, but I can never start a new team. They don't register, even though I have purchased the bundle. I am playing on an iPad 4 with the most recent update.

 

Has anyone received word on how to fix this? Or when a fix is coming, or if all else is not happening, how do I get a refund...

[BrChuck]

Yup, me too.  The same exact issues forming a party following the tutorial.

 

Ipad Air-1

iOS:9.3.4-latest

permadeath off

 

 

PFID-3DEC8732BE0D73CA

[studnougat]

I posted the same problem in a separate thread. Super frustrating to spend money on a game that won't let you play it. I have heard great things about the iPad version and enjoyed playing the hard copy version, but this is the kind of thing that ruins a brand for people. A fix needs to be lightning fast.

[BrChuck]

 

I posted the same problem in a separate thread. Super frustrating to spend money on a game that won't let you play it. I have heard great things about the iPad version and enjoyed playing the hard copy version, but this is the kind of thing that ruins a brand for people. A fix needs to be lightning fast.

 

Frustrating has hell, agreed.  I'm assuming this is a Monday morning priority and the coders aren't going home until it's fixed today.  Obsidian is a premier developer so I'm expecting it to be handled shortly....don't make me a liar Obsidian.

Edited August 15, 2016 by BrChuck

[Aeriston]

After a lot of testing, I'm 99 percent sure this bug is caused by playing the tutorial. Which is why existing players are able to create new parties just fine.  I appears after you complete the tutorial, the bard and fighter get bugged and overlap into the new party screen.  They also show up as experienced characters and cause all characters to show up as level 2 and bugged.  I wonder if any existing players actually played the tutorial again if it would bug out there new character screen as well.

 

Bottom line, is a response from the devs would be appreciated at this time. Basically the game was left in an unplayable state by any new players since Friday.

[Aarik D]

Hey everyone,

 

Sorry for the inconveniences and thank you all for bringing this to our attention. We discovered the root of the issue and we are working on a hotfix asap. 

 

Thank you and please accept out deepest apologies! 

[Aeriston]

Thank you Aarik, appreciate the heads up this is finally getting worked on.

[jumpthegun]

The perils of releasing a patch on a Friday..

[Ore-locks]

Is there an ETA on the fix

[hoijeroen]

Yup same here

PFID 60E778CF15E6C05A

iPad air 2

[Hannibal_PJV]

Eta is, when the dev Finds out how to fix the problem + testing + inspection time by Apple and Google. If we Are really lucky, in this week, but most propably early next week. So if the dev fix it today, it still will take a couple of days. And one day fix is always a riski busines...