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Gold not being saved

Pura

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Pura

Pura

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Posted

Hi,

 

I just noticed that when I finish a quest scenario and win it, I get 100 gold  - but it does not update the total for the store. I have been playing whole morning today and the gold total is the same as when I started. I just did not notice it right away. I did a test run and sure enough it is not being saved to the total gold in the account, but it does update on the screen upon completion of the scenario. As soon as I exit and go to the store it is not there anymore.

 

I was logged in the whole time. I know that if you are playing offline you can not earn gold. I hope someone can help or provide some answers.

 

Thanks - keep up the good work.

 

 

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zeroth_hour

zeroth_hour

Posted
Posted

Having the same issue at local heroes legendary.

 

PFID DC21FC24AED0B585

You can use the 'Mark Solved' button beneath a post that answers your topic or confirms it's not a bug.


The time that devs don't have to spend on the forum is a time they can spend on fixing the game.


(Thanks to Longshot11)

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Rhygar

Rhygar

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Thank you guys, 

 

We were not able to reproduce the issue, but there looks like there is something happening in the backend of things. We are looking into it now.

 

Thanks again!

What do you mean by that ? Is what you said applicable to questmode where's it's 100% reproducible on my end ?
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Aarik D

Aarik D

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Thank you guys, 

 

We were not able to reproduce the issue, but there looks like there is something happening in the backend of things. We are looking into it now.

 

Thanks again!

What do you mean by that ? Is what you said applicable to questmode where's it's 100% reproducible on my end ?

 

What that means is, we tried to replicate the issue by playing quest mode multiple times by multiple testers, but we were still able to receive the gold. So the complicated part is that some people may experience this issue, while others may not. Fortunately, for those who have experienced this issue, we can see that there is indeed something happening, which makes things easier to figure out the problem and get it resolved. 

 

Hopefully that makes sense.

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Mainiac

Mainiac

Posted
Posted

I don't know if this helps or not but could there be some sort of counter (not intentional of course) after which point the gold isn't accumulating?  I'm not having the issues in quest mode but with two Legendaries.  I've already mentioned that the issue is affecting me for Poison Pill.  Since that stopped awarding gold correctly I started running Brigandoom!  That worked for a while but eventually stopped rewarding gold correctly also.  I'm now running Black Fang and am counting the number of times I've completed it (9 currently) to note if/when it stops awarding gold correctly.

 

Factoring in what I've bought with the gold and allowing for my daily gold since I've signed up and gold accumulated from monsters/closings I'm estimating both scenarios stopped awarding gold correctly around the 30th run through mark.  Maybe quest mode has a higher point before it stops rewarding gold correctly?

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Troymk1

Troymk1

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Since the update I have not received gold for quests at all. ( and I play about 3 a day I would imagine) but for your info, I did a legendary last night and the gold did add! Whereas I usually do hard mode.

 

I will do another legendary later to see if that occurs again, as I noticed many are saying they aren't getting the gold at that level either

Edited by Troymk1
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Rhygar

Rhygar

Posted
Posted (edited)

 

What do you mean by that ? Is what you said applicable to questmode where's it's 100% reproducible on my end ?

 

What that means is, we tried to replicate the issue by playing quest mode multiple times by multiple testers, but we were still able to receive the gold. So the complicated part is that some people may experience this issue, while others may not. Fortunately, for those who have experienced this issue, we can see that there is indeed something happening, which makes things easier to figure out the problem and get it resolved.

 

Hopefully that makes sense.

In all honesty that doesn't make any sense to me so maybe I'm just being obtuse. 8)

 

But what's more relevant is the matter at hand and I'm happy to report for two consecutive game in questmode just now I'd got the 200 gold. So whatever had been done on the "backend" to rectify this, is appreciated :) Thanks

 

Now, if we could get to the matter of the missing 10k gold... :lol:

Edited by Rhygar
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perfidius

perfidius

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Yep, gold reward works fine now. Thanks !

 

Still completely stuck in story mode though. Can't do ANYTHING, I have to close the app after I launch my saved game and arrived to this dreadful screen of my ranger turn having to choose a card from the discard pile. Can't do any action, can't quit, can't forfeit, can't go to the shop, nor the vault. The only thing I can do is never to load this saved game and start fresh a new one... Having done all stories with this 6-guys party and liking them, it's quite a pain, as you could understand :(

 

PFID 52E7AB60774F49F2

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Pura

Pura

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This bug seems to be back with yesterday's patch. Guys keep an eye on your gold total after you complete the quest. It will reward you the correct amount but it will not be added when you look at your total (in the store for example).

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mt77584

mt77584

Posted
Posted

I had a similar issue, where I purchased a chest with (before I knew about the update), but it would not open. Aarik resolved it.

 

Today, I read in the update notes that the first time you complete a scenario you gain a treasure chest so I decided to delete my other parties and run with all new Characters (classes I have never played in real life, too). After the scenario the chest appeared, but I couldn't open it!

 

My PFID # 12B 82FB 474 169 B86.

 

I can send a screenshot showing the chest glowing gold and sparkling, but it will be the same as the one I sent a few days back. If it's preferable that I send a one-on-one email, let me know. Thanks for helping me previously, too!

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Vand

Vand

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Posted

I had 200 gold go missing this morning.   I don't know if it was daily gold or adventure reward but my gold total went from eight thousand something down to 7863.  I don't know if it is related, but my next daily gold was 16 hours.  A couple hours later the next daily gold counter was down to eight hours.  I was also finishing Black Fang's Dungeon and Brigandoom! Thats where I saw the total go over 8000 and thinking I was only 2000 away from the character pack that I wanted.  So I'm not sure if it was the daily gold or the adventure gold since I was getting both this morning.

 

VER-514-20160701

PFID-5895A7749B8AA49A

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Sylvanta

Sylvanta

Posted
Posted

Hey Everyone,

 

For those of you that have noticed this issue, can you please provide the following information when possible?

 

- Game Mode (Story or Quest)

- Difficulty

- Size of party

- Gold (How much did you have?)

- PFID

 

We're actively looking into it - but it seems that it's not a 100% issue, so the more information you guys can provide, the sooner we can track it down and resolve it! :)

 

Thanks!

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