Is this really true?

[Grone]

More than a month ago, I made a thread about technical difficulties with Fallout: New Vegas, which I love, on the New Vegas forums. Though people attempted to be helpful, I have not yet gotten a solution, my game is broken, and I am unable to continue playing.

 

The thread is here: http://forums.bethsoft.com/index.php?/topi...-help-spoilers/

 

My questions is: Can it really be true, that I, as a customer, get no official help when a game I've bought and paid for is broken? I have spend loads of time looking in to the problem myself, but still have no progressed. I am at the point where I need official help, but none is granted even though I e-mailed Obsidian staff.

 

Please, could someone take the time to answer either why this is so or alternatively how I solve my problem?

[WorstUsernameEver]

Bethesda is handling customer support. That's about everything I can tell you to be of help.

[Hassat Hunter]

My questions is: Can it really be true, that I, as a customer, get no official help when a game I've bought and paid for is broken?

The opposite is still possible these days? Amazing!

I thought it all died out...

[Nightshape]

Abandon the play through and start over.

[Purkake]

Abandon all hope and start over.

fixed

[Tigranes]

Be nice, people.

 

1) That particular quest can bug out on a number of junctures, because of the number of solutions and different approaches available. But from the linked thread it's not quite clear where you are at;

-did you start the quest by visiting the Khan longhouse, or by getting it from the NCR at the Dam?

-so I take it you've then visited all 3 influential khans and had them back you up, right? And also exposed the Legion man so he is shot down by the Khans?

-and after that, you had the conversation with Papa Khan again, correct? What did he tell you there? Was he persuaded to leave the region? Did he actually say that he will rally the Khans to fight alongside NCR? (Because as far as I know, that never happens - you just pass a 75 Speech check and he abandons the Legiona lliance and decides to leave the Mojave behind.)

-If Papa Khan has said they will leave, then all you really need to do is go back and speak to the NCR at the Dam to finish the quest. If you gave a more full description of what is actually happening here it might be easier to see what's gone wrong.

 

2) you should have the option of simply assassinating Papa Khan to finish this quest. If all fails, you can do this. This isn't a game-breaking bug by any means. If even that doesn't work you can use the console to mark the quest finished (see here for how.) Certainly it's an annoying bug, but your game is, fortunately, not broken.

 

3) Generally, it is now the industry standard, for good or for worse, that this kind of debugging is handled within the community, while the devs will read up on people's problems and address them in patches. However the official customer support you'd need to be complaining to is Bethesda, not Obsidian, in this case.

[Gorgon]

Yeah that was broken all the times i tried it as well. Always wound up killing them to force a result.

[Grone]

-did you start the quest by visiting the Khan longhouse, or by getting it from the NCR at the Dam?

 

I got it from the Damn.

 

-so I take it you've then visited all 3 influential khans and had them back you up, right? And also exposed the Legion man so he is shot down by the Khans?

 

Precisely.

 

-and after that, you had the conversation with Papa Khan again, correct? What did he tell you there? Was he persuaded to leave the region? Did he actually say that he will rally the Khans to fight alongside NCR? (Because as far as I know, that never happens - you just pass a 75 Speech check and he abandons the Legiona lliance and decides to leave the Mojave behind.)

 

AFAIR (this is more than a month again), he told me he'd leave and told me to not push it to far when I asked him to help fight the legion.

 

 

-If Papa Khan has said they will leave, then all you really need to do is go back and speak to the NCR at the Dam to finish the quest. If you gave a more full description of what is actually happening here it might be easier to see what's gone wrong.

 

As I already said in the linked topic, I have gone back to the Dam. No new dialogue options are available. As I said, the quest asks me to talk to Regis. When I do, it completes that objective, doesn't add a new one, and then "hangs."

 

2) you should have the option of simply assassinating Papa Khan to finish this quest. If all fails, you can do this. This isn't a game-breaking bug by any means. If even that doesn't work you can use the console to mark the quest finished (see here for how.)

 

If I assassinate Papa Khan, the For the Republic Quest doesn't complete, and Oh My Papa! fails.

 

3) Generally, it is now the industry standard, for good or for worse, that this kind of debugging is handled within the community, while the devs will read up on people's problems and address them in patches. However the official customer support you'd need to be complaining to is Bethesda, not Obsidian, in this case.

 

And I can understand why (the community-handling). It works in 90% of the cases. But when I directly adress the tech support with this kindda problem, one would at least expect a reply of some sort. I've sent mail to Bethesda too, by the way, no answer there, though that's not a surprise.

 

Thanks a bunch for your help... I guess I can try that console thing if there's really nothing else to do...

[EkuquoL]

Bethsoft is Booty hurt about Obsidian coming back into development...

 

Obsidian needs to punch Bethsoft in the face. It isn't just one platform -- It is all xbox, PS3, and PC that have the same glitches.

 

QA team of Bethsoft needs to be reamed with large foreign objects. Then fired--- From a canon and into the sun.

[Thorton_AP]

Wouldn't Bethsoft have been the ones who agreed to let Obsidian work on the game??

[Fionavar]

I hope that some of the input has been of use Grunker. Unfortunately, Official Support is in fact handled by Bethesda. Feel free to see if the community here @ OBS can help here should you require anything further: http://forums.obsidian.net/index.php?showtopic=56429

 

Respectfully,

 

F