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Posted (edited)

The game crashes randomly on me after about 15-30 mins of gameplay.

 

I was hoping the recent patch would alleviate this.

 

Not sure how to send the crashlog data to you all, but everytime (well most of the time) when it crashes it does create:

 

1. a folder in the Steam Directory where PoE2 is installed with:

 

a crash.dmp

an error.txt

an output_log.txt

 

I have tried to review those myself to see if i need to update something on this end but after reading so many other similar posts, i just would like to know the most effective way to send these files to the developers? I dont really want to post them here, or use say a dropbox or another path I would much prefer a direct email / support to Obsidian, just not sure the best way to do that...

Edited by draganaz2000
  • Like 1

10 answers to this question

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  • 0
Posted

Heya, what kind of crash? when does it happen? Did you updated your drives? My friend had a problem with his drives, and my brother with some files from his HD, I told him to do a sfc  /scannow, some files from his system were corrupted and now he can play.

  • 0
Posted

Yeah that's almost certainly not it. I appreciate the response.

 

My point was more i was wondering how to send the crash logs to Oblivion more than anything.

 

Its application crashes, nothing system related.

 

I did run system file checker just in case though and that wasn't it.

 

I've updated my video card drivers, which honestly made the problem worse I think.

 

Its weird too. Last night I was able to play for about 2 hours straight, no issues at all smooth as silk (absolutely the longest ever).

 

Then around crashes 'started'. It happened about 4x an hour for about 2 hours until I got fed up and stopped.

 

Now, this afternoon I started playing around 5 EST and its crashed 3x all in the Giant Gave Grub fight in the Neklataka in Old City under the Gulley area...

 

Super frustrating, I'm about to see if i can somehow get my money back from this company, the game is simply not playable for me at this time

  • 0
Posted

------------------
System Information
------------------
Time of this report: 5/19/2018, 20:46:22
       Machine name:
   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.170913-0600)
           Language: English (Regional Setting: English)
System Manufacturer: To Be Filled By O.E.M.
       System Model: To Be Filled By O.E.M.
               BIOS: BIOS Date: 01/17/13 12:08:38 Ver: 04.06.05
          Processor: Intel® Core i5-3570K CPU @ 3.40GHz (4 CPUs), ~3.4GHz
             Memory: 16384MB RAM
Available OS Memory: 16338MB RAM
          Page File: 4570MB used, 28103MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 64bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
      Display Tab 2: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: NVIDIA GeForce GTX 670
       Manufacturer: NVIDIA
          Chip type: GeForce GTX 670
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_1189&SUBSYS_35421458&REV_A1
     Display Memory: 1700 MB
   Dedicated Memory: 1979 MB
      Shared Memory: 3816 MB
       Current Mode: 1366 x 768 (32 bit) (60Hz)
       Monitor Name: Generic Non-PnP Monitor
      Monitor Model: unknown
         Monitor Id:
        Native Mode: unknown
        Output Type: DVI
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 24.21.0013.9764 (English)
     Driver Version: 24.21.13.9764
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
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        WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
  Device Identifier: {D7B71E3E-52C9-11CF-CC51-4F151BC2D535}
          Vendor ID: 0x10DE
          Device ID: 0x1189
          SubSys ID: 0x35421458
        Revision ID: 0x00A1
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            DXVA-HD: Supported
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         AGP Status: Enabled

          Card name: NVIDIA GeForce GTX 670
       Manufacturer: NVIDIA
          Chip type: GeForce GTX 670
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_1189&SUBSYS_35421458&REV_A1
     Display Memory: 1700 MB
   Dedicated Memory: 1979 MB
      Shared Memory: 3816 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
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     Driver Version: 24.21.13.9764
        DDI Version: 11
       Driver Model: WDDM 1.1
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        WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
  Device Identifier: {D7B71E3E-52C9-11CF-CC51-4F151BC2D535}
          Vendor ID: 0x10DE
          Device ID: 0x1189
          SubSys ID: 0x35421458
        Revision ID: 0x00A1
 Driver Strong Name: oem77.inf:NVIDIA_Devices.NTamd64.6.1:Section007:24.21.13.9764:pci\ven_10de&dev_1189
     Rank Of Driver: 00E62001
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        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.6559 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 1/31/2012 07:14:04, 4739304 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX 2.0 Listen/Src: No, No
   I3DL2 Listen/Src: No, No
Sensaura ZoomFX: No

            Description: Realtek Digital Output (Realtek High Definition Audio)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0899&SUBSYS_18491898&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.6559 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 1/31/2012 07:14:04, 4739304 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX 2.0 Listen/Src: No, No
   I3DL2 Listen/Src: No, No
Sensaura ZoomFX: No

---------------------
Sound Capture Devices
---------------------
-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: G403 Prodigy Wired/Wireless Gaming Mouse
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC082
        FF Driver: n/a

      Device Name: G403 Prodigy Wired/Wireless Gaming Mouse
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC082
        FF Driver: n/a

      Device Name: G403 Prodigy Wired/Wireless Gaming Mouse
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC082
        FF Driver: n/a

      Device Name: G403 Prodigy Wired/Wireless Gaming Mouse
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC082
        FF Driver: n/a

      Device Name: Razer BlackWidow Chroma V2
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0221
        FF Driver: n/a

      Device Name: Razer BlackWidow Chroma V2
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0221
        FF Driver: n/a

      Device Name: Razer BlackWidow Chroma V2
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0221
        FF Driver: n/a

      Device Name: Razer BlackWidow Chroma V2
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0221
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x1E26
| Matching Device ID: usb\root_hub20
| Service: usbhub
| Driver: usbhub.sys, 10/17/2017 22:06:57, 344064 bytes
| Driver: usbd.sys, 10/17/2017 22:06:35, 7808 bytes
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: usb\class_09
| | Service: usbhub
| | Driver: usbhub.sys, 10/17/2017 22:06:57, 344064 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC082
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 11/20/2010 23:23:47, 33280 bytes
| Driver: kbdclass.sys, 7/13/2009 21:48:04, 50768 bytes
|
+ HID Keyboard Device
| Vendor/Product ID: 0x1532, 0x0221
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 11/20/2010 23:23:47, 33280 bytes
| Driver: kbdclass.sys, 7/13/2009 21:48:04, 50768 bytes
|
+ Razer BlackWidow Chroma V2
| Vendor/Product ID: 0x1532, 0x0221
| Matching Device ID: hid\vid_1532&pid_0221&mi_01&col01
| Upper Filters: RzDev_0221
| Service: kbdhid
| Driver: RzDev_0221.sys, 3/14/2018 14:23:50, 48616 bytes
| Driver: kbdhid.sys, 11/20/2010 23:23:47, 33280 bytes
| Driver: kbdclass.sys, 7/13/2009 21:48:04, 50768 bytes
| Driver: WdfCoInstaller01009.dll, 4/15/2018 15:48:04, 1730288 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 7/13/2009 19:19:57, 105472 bytes
| Driver: kbdclass.sys, 7/13/2009 21:48:04, 50768 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC082
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 7/13/2009 20:00:20, 31232 bytes
| Driver: mouclass.sys, 7/13/2009 21:48:27, 49216 bytes
|
+ Razer BlackWidow Chroma V2
| Vendor/Product ID: 0x1532, 0x0221
| Matching Device ID: hid\vid_1532&pid_0221&mi_02
| Upper Filters: RzDev_0221
| Service: mouhid
| Driver: RzDev_0221.sys, 3/14/2018 14:23:50, 48616 bytes
| Driver: mouhid.sys, 7/13/2009 20:00:20, 31232 bytes
| Driver: mouclass.sys, 7/13/2009 21:48:27, 49216 bytes
| Driver: WdfCoInstaller01009.dll, 4/15/2018 15:48:04, 1730288 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 11/20/2010 23:23:47, 63360 bytes
| Driver: sermouse.sys, 7/13/2009 20:00:20, 26624 bytes
| Driver: mouclass.sys, 7/13/2009 21:48:27, 49216 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 27.1 GB
Total Space: 244.1 GB
File System: NTFS
      Model: ATA M4-CT256M4SSD2 SCSI Disk Device

      Drive: E:
 Free Space: 640.3 GB
Total Space: 953.9 GB
File System: NTFS
      Model: ATA Hitachi HDS72101 SCSI Disk Device

      Drive: D:
      Model: TSSTcorp CDDVDW SH-224BB SCSI CdRom Device
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 147456 bytes

--------------
System Devices
--------------
     Name: Intel® 7 Series/C216 Chipset Family SMBus Host Controller - 1E22
Device ID: PCI\VEN_8086&DEV_1E22&SUBSYS_1E221849&REV_04\3&11583659&0&FB
   Driver: n/a

     Name: Xeon® processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0151
Device ID: PCI\VEN_8086&DEV_0151&SUBSYS_01511849&REV_09\3&11583659&0&08
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 184704 bytes

     Name: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_0E0A&SUBSYS_35421458&REV_A1\4&15001D53&0&0108
   Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 122368 bytes

     Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_1E20&SUBSYS_18981849&REV_04\3&11583659&0&D8
   Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 122368 bytes

     Name: Xeon® processor E3-1200 v2/3rd Gen Core processor DRAM Controller - 0150
Device ID: PCI\VEN_8086&DEV_0150&SUBSYS_01501849&REV_09\3&11583659&0&00
   Driver: n/a

     Name: Intel® 7 Series/C216 Chipset Family PCI Express Root Port 8 - 1E1E
Device ID: PCI\VEN_8086&DEV_1E1E&SUBSYS_1E1E1849&REV_C4\3&11583659&0&E7
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 184704 bytes

     Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1B21&DEV_1080&SUBSYS_10801849&REV_03\4&C7A4F95&0&00E5
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 184704 bytes

     Name: Intel® Z77 Express Chipset LPC Controller - 1E44
Device ID: PCI\VEN_8086&DEV_1E44&SUBSYS_1E441849&REV_04\3&11583659&0&F8
   Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 21:48:27, 15424 bytes

     Name: Intel® 7 Series/C216 Chipset Family PCI Express Root Port 6 - 1E1A
Device ID: PCI\VEN_8086&DEV_1E1A&SUBSYS_1E1A1849&REV_C4\3&11583659&0&E5
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 184704 bytes

     Name: ASMedia XHCI Controller
Device ID: PCI\VEN_1B21&DEV_1042&SUBSYS_10421849&REV_00\4&37A73C8A&0&00E7
   Driver: n/a

     Name: Intel® Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1E3A&SUBSYS_1E3A1849&REV_04\3&11583659&0&B0
   Driver: n/a

     Name: Intel® 7 Series/C216 Chipset Family PCI Express Root Port 5 - 1E18
Device ID: PCI\VEN_8086&DEV_1E18&SUBSYS_1E181849&REV_C4\3&11583659&0&E4
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 184704 bytes

     Name: Asmedia 106x SATA Controller
Device ID: PCI\VEN_1B21&DEV_0612&SUBSYS_06121849&REV_01\4&33B94F4C&0&00E3
   Driver: C:\Windows\system32\DRIVERS\asahci64.sys, 1.03.0001.0000 (English), 9/21/2011 18:56:24, 49760 bytes
   Driver: C:\Windows\system32\ahcipp64.dll, 1.00.0000.0001 (English), 7/8/2011 22:29:04, 48736 bytes

     Name: Intel® USB 3.0 eXtensible Host Controller
Device ID: PCI\VEN_8086&DEV_1E31&SUBSYS_1E311849&REV_04\3&11583659&0&A0
   Driver: C:\Windows\system32\DRIVERS\iusb3xhc.sys, 1.00.0004.0220 (English), 2/26/2012 15:01:00, 788760 bytes

     Name: Intel® 7 Series/C216 Chipset Family PCI Express Root Port 4 - 1E16
Device ID: PCI\VEN_8086&DEV_1E16&SUBSYS_1E161849&REV_C4\3&11583659&0&E3
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 184704 bytes

     Name: Broadcom NetLink Gigabit Ethernet
Device ID: PCI\VEN_14E4&DEV_16B1&SUBSYS_96B11849&REV_10\4&2B8260C3&0&00E4
   Driver: n/a

     Name: Intel® 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
Device ID: PCI\VEN_8086&DEV_1E2D&SUBSYS_1E2D1849&REV_04\3&11583659&0&D0
   Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.23933 (English), 10/17/2017 22:06:40, 56320 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23933 (English), 10/17/2017 22:06:40, 327168 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23933 (English), 10/17/2017 22:06:57, 344064 bytes

     Name: Intel® 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10
Device ID: PCI\VEN_8086&DEV_1E10&SUBSYS_1E101849&REV_C4\3&11583659&0&E0
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 184704 bytes

     Name: Intel® 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26
Device ID: PCI\VEN_8086&DEV_1E26&SUBSYS_1E261849&REV_04\3&11583659&0&E8
   Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.23933 (English), 10/17/2017 22:06:40, 56320 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23933 (English), 10/17/2017 22:06:40, 327168 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23933 (English), 10/17/2017 22:06:57, 344064 bytes

     Name: Intel® 7 Series/C216 Chipset Family SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_1E02&SUBSYS_1E021849&REV_04\3&11583659&0&FA
   Driver: C:\Windows\system32\DRIVERS\iaStorA.sys, 11.06.0000.1030 (English), 9/1/2012 19:01:56, 647736 bytes
   Driver: C:\Windows\system32\DRIVERS\iaStorF.sys, 11.06.0000.1030 (English), 9/1/2012 19:01:56, 28216 bytes

     Name: NVIDIA GeForce GTX 670
Device ID: PCI\VEN_10DE&DEV_1189&SUBSYS_35421458&REV_A1\4&15001D53&0&0008
   Driver: C:\Windows\system32\DRIVERS\NVIDIA Corporation\Drs\dbInstaller.exe, 24.21.0013.9764 (English), 5/8/2018 17:23:26, 473504 bytes
   Driver: C:\Windows\system32\DRIVERS\NVIDIA Corporation\Drs\nvdrsdb.bin, 5/7/2018 16:58:30, 1486144 bytes
   Driver: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_neutral_2720262fbb3b463b\NvContainerSetup.exe, 1.00.0007.0000 (English), 5/8/2018 17:23:58, 4414736 bytes
   Driver: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_neutral_2720262fbb3b463b\NvCplSetupInt.exe, 1.00.0007.0000 (English), 5/8/2018 17:23:58, 101336592 bytes
   Driver: C:\Program Files (x86)\NVIDIA Corporation\coprocmanager\detoured.dll, 2.01.0000.0224 (English), 5/8/2018 17:24:04, 28568 bytes
   Driver: C:\Program Files (x86)\NVIDIA Corporation\coprocmanager\nvd3d9wrap.dll, 24.21.0013.9764 (English), 5/8/2018 17:22:22, 191664 bytes
   Driver: C:\Program Files (x86)\NVIDIA Corporation\coprocmanager\nvdxgiwrap.dll, 24.21.0013.9764 (English), 5/8/2018 17:22:34, 124928 bytes
   Driver: C:\Program Files\NVIDIA Corporation\coprocmanager\detoured.dll, 2.01.0000.0224 (English), 5/8/2018 17:24:04, 29032 bytes
   Driver: C:\Program Files\NVIDIA Corporation\coprocmanager\nvd3d9wrapx.dll, 24.21.0013.9764 (English), 5/8/2018 17:22:24, 221784 bytes
   Driver: C:\Program Files\NVIDIA Corporation\coprocmanager\nvdxgiwrapx.dll, 24.21.0013.9764 (English), 5/8/2018 17:22:34, 145648 bytes
   Driver: C:\Program Files\NVIDIA Corporation\license.txt, 5/7/2018 16:58:30, 27203 bytes
   Driver: C:\Program Files\NVIDIA Corporation\nvgsync\detoured.dll, 2.01.0000.0224 (English), 5/8/2018 17:24:04, 29032 bytes
   Driver: C:\Program Files\NVIDIA Corporation\nvgsync\nvgsyncdetours.dll, 5/8/2018 17:24:10, 163064 bytes
   Driver: C:\Program Files\NVIDIA Corporation\NVSMI\MCU.exe, 1.01.5204.20580 (English), 5/8/2018 17:23:36, 858200 bytes
   Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvdebugdump.exe, 6.14.0013.9764 (English), 5/8/2018 17:24:02, 428992 bytes
   Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvidia-smi.1.pdf, 5/7/2018 16:58:30, 78136 bytes
   Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvidia-smi.exe, 8.17.0013.9764 (English), 5/8/2018 17:24:14, 519528 bytes
   Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvml.dll, 8.17.0013.9764 (English), 5/8/2018 17:24:30, 929640 bytes
   Driver: C:\Windows\system32\unknown\OpenCL32.dll, 2.02.0001.0000 (English), 5/8/2018 17:25:20, 456792 bytes
   Driver: C:\Windows\system32\unknown\OpenCL64.dll, 2.02.0001.0000 (English), 5/8/2018 17:25:20, 551680 bytes
   Driver: C:\Windows\system32\DRIVERS\nvlddmkm.sys, 24.21.0013.9764 (English), 5/8/2018 17:24:26, 16973216 bytes
   Driver: C:\Windows\system32\NvFBC64.dll, 6.14.0013.9764 (English), 5/8/2018 17:24:08, 1561536 bytes
   Driver: C:\Windows\system32\NvIFR64.dll, 6.14.0013.9764 (English), 5/8/2018 17:24:20, 1417304 bytes
   Driver: C:\Windows\system32\NvIFROpenGL.dll, 24.21.0013.9764 (English), 5/8/2018 17:24:22, 626592 bytes
   Driver: C:\Windows\system32\nv-vk64.json, 5/7/2018 16:58:30, 669 bytes
   Driver: C:\Windows\system32\nvEncodeAPI64.dll, 24.21.0013.9764 (English), 5/8/2018 17:22:36, 544472 bytes
   Driver: C:\Windows\system32\nvapi64.dll, 24.21.0013.9764 (English), 5/8/2018 17:22:14, 4573960 bytes
   Driver: C:\Windows\system32\nvcompiler.dll, 24.21.0013.9764 (English), 5/8/2018 17:23:50, 40346984 bytes
   Driver: C:\Windows\system32\nvcuda.dll, 24.21.0013.9764 (English), 5/8/2018 17:22:20, 17776824 bytes
   Driver: C:\Windows\system32\nvcuvid.dll, 7.17.0013.9764 (English), 5/8/2018 17:24:00, 3962272 bytes
   Driver: C:\Windows\system32\nvd3dumx.dll, 24.21.0013.9764 (English), 5/8/2018 17:22:28, 19009672 bytes
   Driver: C:\Windows\system32\nvfatbinaryLoader.dll, 24.21.0013.9764 (English), 5/8/2018 17:22:38, 1157392 bytes
   Driver: C:\Windows\system32\nvinfo.pb, 5/7/2018 16:58:30, 41598 bytes
   Driver: C:\Windows\system32\nvinitx.dll, 24.21.0013.9764 (English), 5/8/2018 17:22:40, 182776 bytes
   Driver: C:\Windows\system32\nvoglshim64.dll, 24.21.0013.9764 (English), 5/8/2018 17:22:42, 165136 bytes
   Driver: C:\Windows\system32\nvoglv64.dll, 24.21.0013.9764 (English), 5/8/2018 17:24:40, 38468128 bytes
   Driver: C:\Windows\system32\nvopencl.dll, 24.21.0013.9764 (English), 5/8/2018 17:22:50, 31271232 bytes
   Driver: C:\Windows\system32\nvptxJitCompiler.dll, 24.21.0013.9764 (English), 5/8/2018 17:22:58, 13725744 bytes
   Driver: C:\Windows\system32\nvumdshimx.dll, 24.21.0013.9764 (English), 5/8/2018 17:23:02, 505928 bytes
   Driver: C:\Windows\system32\nvwgf2umx.dll, 24.21.0013.9764 (English), 5/8/2018 17:23:08, 23241960 bytes
   Driver: C:\Windows\SysWow64\NvFBC.dll, 6.14.0013.9764 (English), 5/8/2018 17:24:06, 1215424 bytes
   Driver: C:\Windows\SysWow64\NvIFR.dll, 6.14.0013.9764 (English), 5/8/2018 17:24:20, 1091616 bytes
   Driver: C:\Windows\SysWow64\NvIFROpenGL.dll, 24.21.0013.9764 (English), 5/8/2018 17:24:22, 518176 bytes
   Driver: C:\Windows\SysWow64\nv-vk32.json, 5/7/2018 16:58:30, 669 bytes
   Driver: C:\Windows\SysWow64\nvEncodeAPI.dll, 24.21.0013.9764 (English), 5/8/2018 17:22:36, 462648 bytes
   Driver: C:\Windows\SysWow64\nvapi.dll, 24.21.0013.9764 (English), 5/8/2018 17:22:12, 4046088 bytes
   Driver: C:\Windows\SysWow64\nvcompiler.dll, 24.21.0013.9764 (English), 5/8/2018 17:23:44, 35250776 bytes
   Driver: C:\Windows\SysWow64\nvcuda.dll, 24.21.0013.9764 (English), 5/8/2018 17:22:16, 15189168 bytes
   Driver: C:\Windows\SysWow64\nvcuvid.dll, 7.17.0013.9764 (English), 5/8/2018 17:24:00, 3495000 bytes
   Driver: C:\Windows\SysWow64\nvd3dum.dll, 24.21.0013.9764 (English), 5/8/2018 17:22:24, 15619736 bytes
   Driver: C:\Windows\SysWow64\nvfatbinaryLoader.dll, 24.21.0013.9764 (English), 5/8/2018 17:22:36, 904712 bytes
   Driver: C:\Windows\SysWow64\nvinit.dll, 24.21.0013.9764 (English), 5/8/2018 17:22:40, 159896 bytes
   Driver: C:\Windows\SysWow64\nvoglshim32.dll, 24.21.0013.9764 (English), 5/8/2018 17:22:42, 142632 bytes
   Driver: C:\Windows\SysWow64\nvoglv32.dll, 24.21.0013.9764 (English), 5/8/2018 17:24:34, 30741024 bytes
   Driver: C:\Windows\SysWow64\nvopencl.dll, 24.21.0013.9764 (English), 5/8/2018 17:22:44, 25984920 bytes
   Driver: C:\Windows\SysWow64\nvptxJitCompiler.dll, 24.21.0013.9764 (English), 5/8/2018 17:22:56, 11271400 bytes
   Driver: C:\Windows\SysWow64\nvumdshim.dll, 24.21.0013.9764 (English), 5/8/2018 17:23:00, 420184 bytes
   Driver: C:\Windows\SysWow64\nvwgf2um.dll, 24.21.0013.9764 (English), 5/8/2018 17:23:02, 20264848 bytes
   Driver: C:\Windows\system32\unknown\VulkanRT-Installer.exe, 1.01.0070.0000 (English), 5/8/2018 17:25:24, 1019296 bytes
   Driver: C:\Windows\system32\nvdispco6439764.dll, 2.00.0049.0004 (English), 5/8/2018 17:24:04, 1990688 bytes
   Driver: C:\Windows\system32\nvdispgenco6439764.dll, 2.00.0026.0002 (English), 5/8/2018 17:24:06, 1467992 bytes

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.19091
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.19091
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.19091
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7601.19091
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7601.19091
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.19091
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.19091
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7601.19091
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7601.19091
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.23709
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.19091
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.23709
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.23709
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.23709
CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7601.17514
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.23709
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23709
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.23709
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.23709
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.19091
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.23709
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23709
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,,
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.23709
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.23709
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.19091
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.23471
Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715
Overlay Mixer2,0x00200000,1,1,,
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.19091
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.19091
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,,
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.23709
NetBridge,0x00200000,2,0,netbridge.dll,6.01.7601.17514
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.23709
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.23709
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7601.23285
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.23709
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.23709
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.23709
Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7601.17514
AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,
AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,
SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.23471
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.23709

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7601.19091
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7601.19091
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7601.19091
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.23709

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7601.19091
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7601.19091
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
PCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.23709
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.23709
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.23709
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.23709

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.19135
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.23709
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.23709

WDM Streaming Capture Devices:
Realtek HD Audio Front Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.19135
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.19135
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.19135
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.19135

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

Audio Renderers:
Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.23709
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.23709
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.23709
DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.23709
DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.23709
Realtek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7601.23709

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
  Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
  Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
  PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0
 

  • 0
Posted

I can tell you two things, any problem with an old version of your gpu or sound drivers, or your windows 7.

 

The game is for windows 10, maybe with the updates to come this problem will be solved, I tested the game on a OS7 home premium and the game had no problem...

  • Like 1
  • 0
Posted

Its definitely not sound driver related, that's just a built in sound card. IE those are up to date drivers for that realtek audio device.

 

I updated my nividia drivers this week - see:

 

    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 24.21.0013.9764 (English)
     Driver Version: 24.21.13.9764
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 5/8/2018 17:22:28

 

As far as W7 vs W10, I dont know, I feel like if it was an OS compatibility problem it wouldn't work periodically...it would be more pinpoint - IE when I (or the game) did something particular like every time i zone somewhere or activate an activity (IE more 'bug' related things... etc... its 100% random, like I just played for about 1hr just now and then zoned into Poka Kahara and crashed as soon as i clicked the main entrance. Earlier in the hour a had a save game i loaded that had all HUGE RED Question marks as player portraits... i actually rebooted to try and fix that one, and it was a corrupt save file, i had to load a previous save to fix that one. Luckily I have gotten used to saving OFTEN (IE probably 1x every 5 mins) as I am so scared of losing progress...

 

I really think its something on the compiled end within the .exe... I pm'd a DEV too hopefully they respond and allow me to send them the crash logs directly...

  • 0
Posted

Its definitely not sound driver related, that's just a built in sound card. IE those are up to date drivers for that realtek audio device.

 

I updated my nividia drivers this week - see:

 

    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um

Driver File Version: 24.21.0013.9764 (English)

     Driver Version: 24.21.13.9764

        DDI Version: 11

       Driver Model: WDDM 1.1

  Driver Attributes: Final Retail

   Driver Date/Size: 5/8/2018 17:22:28

 

As far as W7 vs W10, I dont know, I feel like if it was an OS compatibility problem it wouldn't work periodically...it would be more pinpoint - IE when I (or the game) did something particular like every time i zone somewhere or activate an activity (IE more 'bug' related things... etc... its 100% random, like I just played for about 1hr just now and then zoned into Poka Kahara and crashed as soon as i clicked the main entrance. Earlier in the hour a had a save game i loaded that had all HUGE RED Question marks as player portraits... i actually rebooted to try and fix that one, and it was a corrupt save file, i had to load a previous save to fix that one. Luckily I have gotten used to saving OFTEN (IE probably 1x every 5 mins) as I am so scared of losing progress...

 

I really think its something on the compiled end within the .exe... I pm'd a DEV too hopefully they respond and allow me to send them the crash logs directly...

Hey dude,

 

try this. It might help: https://forums.obsidian.net/topic/98120-constant-random-crashes-an-unplayable-game/page-2

 

look for the post from me on pg2 at the bottom.

  • 0
Posted

Its definitely not sound driver related, that's just a built in sound card. IE those are up to date drivers for that realtek audio device.

 

I updated my nividia drivers this week - see:

 

    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um

Driver File Version: 24.21.0013.9764 (English)

     Driver Version: 24.21.13.9764

        DDI Version: 11

       Driver Model: WDDM 1.1

  Driver Attributes: Final Retail

   Driver Date/Size: 5/8/2018 17:22:28

 

As far as W7 vs W10, I dont know, I feel like if it was an OS compatibility problem it wouldn't work periodically...it would be more pinpoint - IE when I (or the game) did something particular like every time i zone somewhere or activate an activity (IE more 'bug' related things... etc... its 100% random, like I just played for about 1hr just now and then zoned into Poka Kahara and crashed as soon as i clicked the main entrance. Earlier in the hour a had a save game i loaded that had all HUGE RED Question marks as player portraits... i actually rebooted to try and fix that one, and it was a corrupt save file, i had to load a previous save to fix that one. Luckily I have gotten used to saving OFTEN (IE probably 1x every 5 mins) as I am so scared of losing progress...

 

I really think its something on the compiled end within the .exe... I pm'd a DEV too hopefully they respond and allow me to send them the crash logs directly...

I see, good luck my friend. =D

  • 0
Posted

Greetings,

 

Thanks for providing these logs and contacting us, we will continue correspondence there, but I'll reference the messages and add this info if it isnt already :)

 

Best,

 

-Caleb

I like big bugs and I cannot lie...

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