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Cdiaz

Developers
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Community Answers

  1. Cdiaz's post in Black screen on launch since update was marked as the answer   
    Hi BirbMan3000,
     
    Sorry youre having this issue. I see you tried to attach your dxdiag to this bug but I am not seeing it . If youre having issues, some players have had success with placing the files on a shared drive and posting a link to it. 
     
    Additionally, have you tried Verifying your game file integrity? This can be done by right-clicking the game in steam, going to local files, and selecting Verify Integrity.
     
    Hope this helps!
     
    -Caleb
  2. Cdiaz's post in Crash during ship combat was marked as the answer   
    Ok, thank you very much for the update!
  3. Cdiaz's post in [MAC] On load, no character portraits was marked as the answer   
    Hi rone,
     
    Thanks for your post! Are you still having this problem with the 1.1 patch?
     
    Best,
     
    -Caleb
  4. Cdiaz's post in Prologue Freeze on Mac was marked as the answer   
    Hi Spikepit,
     
    The patch should be able to load when you load from steam, and we have had our patch 1.1 since launch. Are you still experiencing this problem? Please let us know!
     
    best,
     
    -Caleb
  5. Cdiaz's post in "News Title" and Okaya dialogue weirdness was marked as the answer   
    Hello rone,
     
    I believe we resolved this with our latest 1.1 patch, are you still experiencing this issue? Please let me know!
     
    Best,
     
    -Caleb
  6. Cdiaz's post in Ghost Heart Ranger Pet AI? was marked as the answer   
    Hello cfleeton,
     
    We are still currently working on this bug for a future patch. Apologies it is still in the game for now!
     
    Best,
     
    -Caleb
  7. Cdiaz's post in [Bug] You can get Engoliero do Espiers twice was marked as the answer   
    Hello Murklight,
     
    Thanks for this post! Ill get this bugged so we can make sure its not possible to get two copies of Engolio De Espiers, even though it is very cool
     
    Best,
     
    -Caleb
  8. Cdiaz's post in Mouthstache? was marked as the answer   
    Hi Dr. Explosion,
     
    Thanks for your post and bringing this to our attention! Ill add this to our system so the artists can look for a fix.
     
    Best,
     
    -Caleb
  9. Cdiaz's post in If your game is crashing/causing system freezes, i think i may have found a temporary solution. was marked as the answer   
    Hey Disdam,
     
    Thank you very much for this post! I'll pass this along to the devs and let them know to look into SSD and HDD for crash problems.
     
    Best,
     
    -Caleb
  10. Cdiaz's post in Italian translation was marked as the answer   
    Hello malchiorita,
     
    Thanks for your post! We do take care of all our localization off site, and we do have them looking into more in depth localization. Thank you for your patience with the matter, and if you have particular instance with translation please feel free to create a post depicting the problem.
     
    Best,
     
    -Caleb
  11. Cdiaz's post in Cannot Enter Brass Citadel - Game Always Crashes was marked as the answer   
    Hello cyberpunker,
     
    Thank you very much for providing your files for us to investigate! Ill get this logged for the devs so they can look at the source of the problem. We may need more information or an earlier save, so please keep an eye on this post.
     
    Best,
     
    -Caleb
  12. Cdiaz's post in v.1.1.0 - No indication anymore that AI is active was marked as the answer   
    Hey ArnoldRimmer,
     
    Thanks for the post! As mentioned this is the intention, but let me know if you are experiencing something different

    Best,
     
    -Caleb
  13. Cdiaz's post in DoT has higher DPS when you have lower INT was marked as the answer   
    Hey dunehunter,
     
    I did see this in the former post, but thanks for bringing this up again! Ill make sure it is in for QA to bug
     
    Best,
     
    -Caleb
  14. Cdiaz's post in [1.1.0] Retraining Chanter loses 1st level invocation was marked as the answer   
    Hello Skoot,
     
    Thanks for your post! We have this currently bugged in our system as a high priority issue while looking for a fix.
     
    Best,
     
    -Caleb
  15. Cdiaz's post in Duskfall (sword) bugged was marked as the answer   
    Hey Jackbpace,
     
    Thank you for reporting this! We currently have this bugged for investigation.
     
    Best,
     
    -Caleb
  16. Cdiaz's post in Quest "The Final Maneuver" fails to advance after objective was marked as the answer   
    Greetings abelius!
     
    Thank you for providing all your files! It makes it very easy for me to get the issues looked into and logged, which I will do now
     
    Best,
     
    -Caleb
  17. Cdiaz's post in fixed Vela was marked as the answer   
    Thats great to hear its working out for ya
  18. Cdiaz's post in Party can't move was marked as the answer   
    Hello Kelduar,
     
    Do you happen to still have the save in which this issue is present, and if so would you be able to send it to us? We can look into the problem with that in house.
     
    Thank you!
     
    -Caleb
  19. Cdiaz's post in Crash to desktop after Cut scene first time speaking to gods was marked as the answer   
    Hello Wulfbiter and lonnyrose,
     
    Thank you for providing your information! Ill get this logged in our database so the devs can look into it.
     
    Best,
     
    -Caleb
  20. Cdiaz's post in {BUG} Error: * Missing String 66 * was marked as the answer   
    Hello all,
     
    Thank you for bringing it up, even if it is only happening to some and not all . Ill get it updated and see if we can get it to happen for us in house as well.
     
    Best,
     
    -Caleb
  21. Cdiaz's post in [Bug] Captain Aeldys "Rescue" (Spoilers) was marked as the answer   
    Hello Tawmis,
     
    Thank you very much for bringing this up, and appreciate the Spoiler tag! Ill be sure to let QA know of this path so they can get it bugged for the devs to investigate.
     
    Best,
     
    -Caleb
  22. Cdiaz's post in Infinite Luca Crew was marked as the answer   
    Hello all, 
     
    We have this currently in our system, so I will update that it is still plaguing players in 1.1
     
    Thank you!
     
    -Caleb
  23. Cdiaz's post in [BUG] No Highlight on places that contain items was marked as the answer   
    Hello renoturks,
     
    Thank you for bringing this to our attention! Ill have QA look into the problem in these reported instances to see if the issue can be reproduced.
     
    Best,
     
    -Caleb
  24. Cdiaz's post in enemies wont die bug was marked as the answer   
    Hey all,
     
    Are you still experiencing this issue with the latest patch now that it is live?
     
    Please let me know! And it would help to attach a savegame where the issue is present, so if you could provide those that would be greatly appreciated!
     
    Best,
     
    -Caleb
  25. Cdiaz's post in Pistol / blunderbuss in constant reload and now unusable was marked as the answer   
    Hello rtokar,
     
    Thank you for this post! This was brought up in other posts and is being addressed for the cause of the issue.
     
    Best,
     
    -Caleb
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