Jump to content
Mikey Dowling

A Look Into the Fig Physical Items

Recommended Posts

My account is updated with my current email but I have not been getting emails for a long time now, is there someone I need to check with or is there a setting I might be missing?

 

 

Hey Townsendvol, same thing happened to me - Backer updates stopped coming even though my mails were set up correctly in both fig and backer portal. I contacted support at https://support.obsidian.net/ and they got it fixed within just a couple of days.


Endure. In enduring, grow strong.

Share this post


Link to post
Share on other sites

 

My account is updated with my current email but I have not been getting emails for a long time now, is there someone I need to check with or is there a setting I might be missing?

 

 

Hey Townsendvol, same thing happened to me - Backer updates stopped coming even though my mails were set up correctly in both fig and backer portal. I contacted support at https://support.obsidian.net/ and they got it fixed within just a couple of days.

 

Thank you, I will give it a shot.

Share this post


Link to post
Share on other sites

Mine was shipped today via USPS!  (U.S. address) I found the email in my Gmail SPAM folder.  It shows exactly what you ordered and the subject was "Your order has shipped" from support@vsevil.net.

Share this post


Link to post
Share on other sites

Hi, I'll be contacting support about it, but I just received my Signed Collectors Edition and the statue came completely destroyed. 

Same here.  Absolutely horrible packing.  Statue's box was crammed in there and damaged, the statue itself is broken due to poor said packing and completely inadequate protection.

 

Also, I have to say I'm very disappointed in the quality of the T-shirts this time around.  Definitely several steps down from my original POE T-shirt which is still going strong after all this time.   Each t-shirt look and feel like a cheap five dollar knock-off vs. what you'd expect for the price paid.

Edited by CaptainNorway

Share this post


Link to post
Share on other sites

Has anybody gotten the P&P starter kit? I haven't seen anyone mention it yet.

 

It's a digital reward and should appear under your products on the backer site.


Endure. In enduring, grow strong.

Share this post


Link to post
Share on other sites

I would really like to know where my signed collector's edition is.  I am located in the United States and I submitted my survey and other information the day it was requested.  The status on my account still says "pending" and I have sent two tickets and messaged on Facebook with no response.  

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...

×
×
  • Create New...