Crashes on Mac

[Weirdstudies]

Hi folks! I had played PoE back when it was new on this same Mac, but haven't played with 3.0 or since updating my OS to Sierra.

 

I started a new game. At first it ran great. But now I'm seeing graphical glitches (missing images or textures) and crashes to desktop in the Gilded Vale.

 

I've attached two output logs in a zip file.

 

Here's my Mac's stats:

 

iMac 21.5 inch, Late 2012

2.9 Intel Core i5

16 GB 1600 MHz DDR3

NVIDIA GeForce GT 650M 512 MB

 

Playerlog.zip

MacCrashSave.zip

[Weirdstudies]

Some screenshots!

 

Hmm. Some are too big to upload.

[Weirdstudies]

The character portraits didn't load. Part of the scene did not load. Sometimes things come back if I hit ESC to go to the Graphics settings, then return to the game.

[Xaratas]

The mac version is with debug symbols … if i would have a mac.

I would suggest a full reinstall of the game, looks like some Files are missing.

[Weirdstudies]

The mac version is with debug symbols … if i would have a mac.

I would suggest a full reinstall of the game, looks like some Files are missing.

I can try that. However, I'm not sure that's the problem, because sometimes the graphics load fine, while other times they fail.

 

Some parts of the log make me grumble, since I checked inside the app package and the .ogg music file IS there...there's just a bug in how Pillars looks for the path. See the backslash before the filename? Needs to be all forward slashes on MacOS and Linux.

/Users/a/Library/Application Support/Steam/SteamApps/common/Pillars of Eternity/PillarsOfEternity.app/Contents/data/audio/mus/mus_final\mus_combat_e.ogg does not exist. The music will not play!

I haven't noticed any problems with the music, though. 

Edited November 29, 2016 by Weirdstudies

[Aarik D]

Hey Weirdstudies,

 

I believe Xaratas is correct. We tested the game on a Mac here at the office that has Sierra and we haven't experienced any of the issues you are seeing. Try a verifying your game cache in Steam, if that doesn't work, a reinstall might be in order.

 

Thanks!