Purchasing Validation Error

[Aarik D]

Greetings Adventurers! 

 

If you have purchased an item in our game and you were charged but didn't receive the item, please contact support@obsidian.net with your User ID (username #xxxx) and forwarded copy of your receipt. Once we have that information, we can look into your account and correct the issue.

 

Thank you and we apologies for any inconvenience this may have caused. 

 

 

Note:

Please note that our office hours are:

Monday - Friday

9:30 AM - 6:30 PM PST

[Amentep]

I think it depends on the how many inquiries they get, given the small team working on Pathfinder.  And it seems like we just hit a large amount of people purchasing things and not receiving them post this last update, so they may have gotten a number.