Game crash

[Tuth]

Hello everyone.

I have downloaded and installed the GOG version of the game, but after running it, it shows Obsidian, Paradox and Kickstarter logos and immediately crashes with a message that I should send the folder with the log to the developer. So, how and to whom should I send it?

 

Edit: I've uploaded the folder with the log
http://www.mediafire.com/download/l1q7rkgunbk8h2t/2015-03-26_185104.rar

Edited March 26, 2015 by Tuth

[Ekital]

Posted my specs here as well as the crash report.

http://forums.obsidian.net/topic/71917-loading-screen-crash/

 

Can be merged here.

 

System Information:

Processor: Intel i7-3820 @ 3.6

RAM: 8GB

GFX Card: Radeon HD 7950

OS: Windows 7 64-bit

 

 

2015-03-26_191828.zip

output_log.txt

error.txt

Edited March 26, 2015 by Ekital

[hasson91]

CPU ---- 

 

Hi, everyone. Thanks for the feedback, I've added this to our database and sent it off to be looked at.

 

Thanks!

 

intel i3 550 3.2GHz

RAM ---- 13GB ram

OS ---- Windows 7 64bit

Graphics --- HD 6670

[Ribald]

AMD Phenom II X 4 3,4 GHz,

4 GB RAM

NVIDIA GeForce GTX 460

Windows 64-bit

 

Game crashes to desktop after Kickstarter logo

[pa1n]

huhu guys,

 

im having a big issue with pillars of eternity crashing from time to time, too.

 

It went well for some time but now it crashes again. At the beginning I fixed it by turning off tooltips and tutorials. Not it went out of hand.

 

My Sys specs are:

Intel i7 4700HQ

Geforce GTX 770M

8GB RAM

Windows 8.1 64bit Home

 

I hope this helps. If you need more, just let me know.

 

The game's fun, though. Keep up the good work.

[Derek M]

When wanting to upload crash/output logs and save files please attach them directly to your post by using the More Reply Options button as I cannot download things from external sites.

 

Thanks!

[hariash]

Same here. Cannot reach Gilded Vale because game crash every time after the map screen, during loading. I try to upload the error log.

Same here. My system specs : 

 

Windows 7 X86 / 32bit

Intel Core 2 Duo E6750 2.67 GHz 

AMD Radeon HD 6850

4 Go DDR2 

 

Thanks in advance for your help !

[Eurician]

at least a developer talks to us in time. Thanks for that Derek.

 

 

output_log.txt

Edited March 26, 2015 by Eurician

[Youngx]

Also having this problem and a bunch of people in a thread I started as well:

 

http://forums.obsidian.net/topic/71892-loading-screen-game-crash/

 

Intel Core 2 PCU 6700 @ 2.66 GHz

3 gigs of ram

Windows Vista 32 bit

AMD Radeon 6800

 

 

output_log.txt

[Lisina78]

Intel Core2 Quad Q6600 @2400 GHz

NVIDIA GeForce GT 220 

Win7 32bit

8 GB RAM

 

 

[Tineash]

crash log in zip format attached.

2015-03-26_181626.zip

[Tuth]

My specs and the log:

Intel Core i3-3240 CPU @ 3.40 GHz

8 GB ram

AMD Radeon R7 200 Series

Windows 7 64 bit

 

Thank you for your help, I would love to be able to play the game.

2015-03-26_185104.zip

[Ribald]

Sure. Thanks a lot!

 

 

output_log.txt

[concrete_being]

I have the same problem as the original poster (crash to desktop after getting to the Kickstarter splash screen during startup).  WIndows 7, 64 bit.  100% reproducability. 

 

I found this forum post from during beta that outlined the exact same problem, but the suggested resolution actions (deleting "corrupted" windows fonts) did not work for me. 

 

Also, see this external post on seemingly the same issue. 

[dan.perna]

i7-3820 stock

32gb RAM

AMD Radeon HD 7800 Series

SSD

Win 7 Pro 64bit

 

 

2015-03-27_093930.zip

[rezorrand]

Game crashes on start, error log says this:

gameoverlayrenderer.dll caused an Access Violation (0xc0000005)
  in module gameoverlayrenderer.dll at 0023:6cecb568.

When trying to run it in Steam. It doesn't run even if I turn off the steam game overlay, Raptr overlay or any other apps that might cause things to happen. Initially it was stuck on Steam "Starting Pillars of Destiny..." loop where it closed the "Starting..." box suddenly and then started it again and again endlessly. I then verified all the contents which took a while, but it's still not working proper.

 

I attached all the error logs from various tries into this. I assume the info is pretty similar in all of them.

Pillars of Eternity error logs.zip

[Derek M]

Game crashes on start, error log says this:

gameoverlayrenderer.dll caused an Access Violation (0xc0000005)
  in module gameoverlayrenderer.dll at 0023:6cecb568.

When trying to run it in Steam. It doesn't run even if I turn off the steam game overlay, Raptr overlay or any other apps that might cause things to happen. Initially it was stuck on Steam "Starting Pillars of Destiny..." loop where it closed the "Starting..." box suddenly and then started it again and again endlessly. I then verified all the contents which took a while, but it's still not working proper.

 

I attached all the error logs from various tries into this. I assume the info is pretty similar in all of them.

 

Hi Rezorrand, 

 

Do you still get this error when running just the .exe as an admin?

 

Thanks!

[rezorrand]

Ah, my issue was apparently due to lingering .dll hook to Tridef (3D monitor stuff), I restarted Steam and it started working again.

[concrete_being]

Forgot to add my error logs to my previous post.  Also, it's rather annoying to try to post a message in a support forum just to be told that my post will be need to be approved before being shown.

 

Thanks for your help!

2015-03-26_190912.zip

[bigsun123]

I am having the same issues as OP crashing to desktop after launching via steam and seeing the obsidian loading logo,, system specs

 

HP laptop Pavilion dv6-1230us Entertainment Notebook PC series

Windows 7 64 bit
Intel core 2 duo T6500 2.1 ghz
4 gb ram
Intel Graphics Media Accelerator 4500MHD

[LordofBones]

Intel Core i7-4700HQ CPU @ 2.40 GHz (4 cores)

8 GB RAM

Nvidia GTX 770M

Windows 8 64-bit. 

 

Crash at Kickstarter or just before.

output_log.txt

[K3V]

Hi - getting crashes when trying to start new game. Loading screen pans upwards, title appears - then goes to loading screen and seconds later I get the game crashed please send error log message.

 

i7 2600K, 16GB, NVidia 780, Win 7 64.

 

I've tried disabling Nvidia Geforce epxerience, and making sure Steam is opened as administrator. Same error same place 6 attempts at loading :/

output_log.txt

Edited March 27, 2015 by K3V

[Slack]

My game crashed immediately upon entering the ruins (I think??) after the storm began and I threw my sword at the guy attacking Heodan. Specs:

 

Dell Latitude E6430

Intel Core i5-3340M @2.7GHz
2GB RAM

Windows 7 SP1 (6.1.7601), 32-bit
GPU: Intel HD 4000, 787MB max graphics memory

[Derek M]

My game crashed immediately upon entering the ruins (I think??) after the storm began and I threw my sword at the guy attacking Heodan. Specs:

 

Dell Latitude E6430

Intel Core i5-3340M @2.7GHz

2GB RAM

Windows 7 SP1 (6.1.7601), 32-bit

GPU: Intel HD 4000, 787MB max graphics memory

 

Hi Slack, 

 

Unfortunately Pillars of Eternity requires at least 4 GB of memory to run. For optimal performance,at least 8 GB is recommended, running on a 64-bit operating system.

[elvisminor]

HP Pavillion HPE Desktop

WIndows 7 64 bit

Intel Core i7-2600 3.4GHz

8 gb Ram

NVIDIA GeForce 210

output_log.txt

[dreypdx]

The game is crashing for me as well.  If I click the mouse on the the 1st logo screen it crashes  - - or if I don't click the mouse I make it to the Kickstarter logo and then it crashes and gives me this error message:  

 

"The game crashed.  The crash report folder named 2015-03-26_202840 next to game executable.  It would be great if you'd send it to the developer of the game"

 

Lenovo Y580 laptop

 

i7-3610QM   2.3 GHZ

 

8.0 GB of RAM

 

Windows 7 64 bit OS

 

NVIDIA GeForce GTX 660M

 

Steam version of the game

Edited March 27, 2015 by dreypdx