Can't Complete Order

idonthavetimeforthiscrap · December 11, 2013

Well, lets just pray that this will work tomorrow, have been trying non-stop for the last hour with all the browsers... gonna take up my laptop and try that out now. (NAT type shouldn't be affecting this should it?)

until the game is out i don't really see the hurry though

Elmithian · December 11, 2013

Well, lets just pray that this will work tomorrow, have been trying non-stop for the last hour with all the browsers... gonna take up my laptop and try that out now. (NAT type shouldn't be affecting this should it?)

until the game is out i don't really see the hurry though

It is called being hyped up for something :w00t:

And currently I am quite hyped for this (looking forward the early beta access :devil: )

Edited December 11, 2013 by Elmithian

annath · December 11, 2013

Glad to see I'm not the only one having the issue. I submitted a report on it, but I'll also try again tomorrow. I'm using the latest version of Chrome, if that matters to anyone.

idonthavetimeforthiscrap · December 11, 2013

(looking forward the early beta access )

same here, but then someone told me "isn't that a great way to spoil your fun?", so now i'm less sure...

Nithy · December 11, 2013

I've been having the same problem since last night. I'll try again later. I'm using the latest version of Firefox.

I've submitted two support forms on the issue.

Alm888 · December 11, 2013

Well, lets just pray that this will work tomorrow, have been trying non-stop for the last hour with all the browsers... gonna take up my laptop and try that out now. (NAT type shouldn't be affecting this should it?)

until the game is out i don't really see the hurry though

What?! But I want my backer badge, like, NOW!!!

*looks at his posts counter*

Well... maybe I can wait a little... :-P

nikolokolus · December 11, 2013

Try emptying your cache and cookies in Chrome, this seemed to resolve a number of issues I was having with the website yesterday.

Settings -> Advanced settings -> clear browsing data and select everything from the beginning of time.

piderman · December 11, 2013

Yeah it's not working here either. I've been trying all day but no luck in a number of browsers

curryinahurry · December 11, 2013

Seems like Chrome was the culprit for me as well. The Obsidian folks might want to look into this.

I've been trying with chrome/IE/firefox and none works.

I ran IE-11 with no add-ons, logged in again, and it went through the first time. Also, as nikolokolus above stated, you could also clear your browsing history....good luck!

Elmithian · December 11, 2013

Tried clearing my browsing history... so many password got lost... even though I did make sure that that my password wouldn't be lost when I cleared all my browsing data

dry4ng · December 11, 2013

Same issue here.

jivex5k · December 11, 2013

Not working for me either. I'll just wait a day or two, no rush. Glad to see it's a problem others are having, seems like it's just overloaded.

We are excited for this game!

Lythe Vodaine · December 11, 2013

So I got the email that it's time to confirm my pledge and all that. I followed the directions on the website and went through all the motions, and right at the end I keep getting this screen

pillars of eternity problem.PNG

I removed my actual information for obvious reasons. Anyone else having this problem?

Did you try using Internet Explorer? I had the same problem with FIrefox, but with Internet Explorer it worked with the first try.

Dragoonlordz · December 11, 2013

Same problem. Like others have mentioned I will try again tomorrow. I figured the system was just overloaded at the moment.

BGMD · December 11, 2013

Shot myself in the leg here...

So I went to upgrade my basic $25 pledge, and accidentally clicked Process Order, before I realized to change to preferred payment method... so I quickly went back, but order went through, it's pending but now I can't fullfil it and my $25 credit is tied to that order...

Contacted support, but posting it here to just to report it's a possibility.

Giubba · December 11, 2013

Shot myself in the leg here...

So I went to upgrade my basic $25 pledge, and accidentally clicked Process Order, before I realized to change to preferred payment method... so I quickly went back, but order went through, it's pending but now I can't fullfil it and my $25 credit is tied to that order...

Contacted support, but posting it here to just to report it's a possibility.

Exact same situation damn me,

Even worse now i have another pending payment for an attempt i made after i found out i didn't had enough credit :getlost:

Technatorium · December 11, 2013

Shot myself in the leg here...

So I went to upgrade my basic $25 pledge, and accidentally clicked Process Order, before I realized to change to preferred payment method... so I quickly went back, but order went through, it's pending but now I can't fullfil it and my $25 credit is tied to that order...

Contacted support, but posting it here to just to report it's a possibility.

Yeh that is probably the best you can do right now. They can probably find where it is in the system and back it up.

Anyways, finalized my pledge earlier except my Kickstarter badge seems to be missing.

Rheia · December 11, 2013

I kept getting an error message while trying to confirm my order while using Firefox and Chrome as well. However as Lythe already mentioned, using IE made the order go through without a hitch.

4verse · December 11, 2013

same issue here. i am a slacker backer (paypal) and tried to connect my paypal-e-mail-adr with the backer portal but got an error (Invalid pledge token. If you believe you're receiving this in error, please contact us.)

contacted support. hope they can and will help.

kind regards

Fionavar · December 11, 2013

Yeh that is probably the best you can do right now. They can probably find where it is in the system and back it up.

Anyways, finalized my pledge earlier except my Kickstarter badge seems to be missing.

Your KS badge is fixed at least. Please let any of the Mod Squad know about a KS missing Badge and we will endeavour to get you all badged up asap

Ykalon · December 11, 2013

Same issue, tried both Firefox and IE. Tried spelling my last name with A instead of Å no change, tried with and without my phone number no change, tried all combinations of the above, no change.

Kissamies · December 11, 2013

Didn't work on FF on my computer, didn't work on FF on my laptop. Happened to have Comodo Dragon browser installed on my laptop and tried that. It worked!

Edited December 11, 2013 by Kissamies

Ykalon · December 11, 2013

Gonna try my Nokia Lumia 520.

Edit, that actually worked.

Edited December 11, 2013 by Ykalon

John Snow · December 11, 2013

Finally worked in Opera.

Technatorium · December 11, 2013

Yeh that is probably the best you can do right now. They can probably find where it is in the system and back it up.

Anyways, finalized my pledge earlier except my Kickstarter badge seems to be missing.

Your KS badge is fixed at least. Please let any of the Mod Squad know about a KS missing Badge and we will endeavour to get you all badged up asap

Any case anybody missed the latest thread in GD.

http://forums.obsidian.net/topic/64773-kickstart-backer-badge/

This is for you to post if you are missing your KS badge and thank you Fionavar.

Can't Complete Order

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