I'd like to add that narration voice and character voice have different functions.
Narration voice makes you realize the story happens elsewhere: someone is reading the story to you. Character voice makes you feel like you are part of the story, the speaker talks directly to you or at least in front of you.
Which is why narration voice in visual medium often appears at the beginning and the end, not throughout the story, especially not in scenes with tense actions.Folks in Obsidian sure know this well,cause in poe1 they did great.
I understand voiced narration help some people go through wall of texts. But I do think 1.the form of narration can still improve 2.there's no harm in asking for an option.