GOG: Fig Backer - Base Edition can't be installed

[Kinesia]

Hi!

 

I redeemed my key on GOG ages ago and I've been waiting patiently for today, continually checking whether the install button is available.

It's still not clickable at all, but obviously it works for others now!

 

(It is slightly annoying that I'd now get it fast paying for it again!)

 

I restarted GOG just in case that would help but it did not.

 

 

Thank you,

Kinesia

 

[Cdiaz]

Hey Kinesia,

 

Really sorry to hear that! If you could enter a ticket for the issue they may be able to help you figure it out as it may need your account and info to figure out what is going on with it.

 

You can do this at: https://support.obsidian.net/

 

Thanks,

 

-Caleb

[StevenMSanders]

Greetings,

I had the same problem. Went to this GOG support page and clicked the refresh link it provided (or you can search GOG support if you don't trust the link):

https://support.gog.com/hc/en-us/articles/360004019934-Unable-to-install-or-download-Pillars-of-Eternity-2-Deadfire-

Fixed it for me.

[Cdiaz]

Perfect,

 

Thanks for the info StevenMSanders!

[Tuldric]

Worked for me, too.

Thanks StevenMSanders, you saved me opening a ticket unnecessarily.