[Mac] Unable to start game, black screen

[cheesevillain]

The game freezes in a black screen after the initial bit in the In-between.

 

I've tried to upload the player.log file, but the forum software refuses to upload that "type of file".

 

Edit: Here's my player.log file copied to pastebin: https://pastebin.com/sKuxpJ24

Edited May 8, 2018 by cheesevillain

[Destrolas]

Same. The floaty path scene works fine, then the loading icon for the next scene finishes and the cursor changes, but the screen remains black and the game becomes unresponsive and requires force quitting.

[verrune]

Same issue here on mac. Repeated 3 times, all the same result.

 

OS High Sierra 10.13.4

Edited May 9, 2018 by verrune

[cheesevillain]

I suspect that this is the same bug which prevented character creation in the Backer Beta from running on a Mac. This bug has been known about for months, now. Still not fixed for release. (AGGRAVATION INTENSIFYING)

[RojayNola]

Same here, running El Capitan on an early 2015 Macbook Pro retina. 

[alexc0716]

Hey all,

 

I'm trying to get Deadfire running on my circa-2015 Macbook Pro and the game crashes during the prologue right after walking down the purple mist trail and getting sucked into the machine. I've cranked all settings to low, ran validation on files and still having issues. Any other Mac users running into issues?

[NatalieArz]

same issue here, I'm currently DLing the game on my bf's PC but hopefully this can be fixed soon so I can play on my own as well!

[Cdiaz]

Hey all,

 

Sorry to hear you are having these issue on launch! Can you guys let me know which OS you are running? We have been having troubles with Apple trying to get everything set up, so every bit of info you can provide would be greatly appreciated.

 

Thanks,

 

-Caleb

[vverdet]

Same issue here on mac os 10.13. I tried several times with different graphic levels with same results

[RojayNola]

10.11.6 here, and thanks for following up. 

[NatalieArz]

Hi, I am running High Sierra, Version 10.13.4. Is there any other info you would like?

 

Thank you for looking into this issue!

 

Hey all,

 

Sorry to hear you are having these issue on launch! Can you guys let me know which OS you are running? We have been having troubles with Apple trying to get everything set up, so every bit of info you can provide would be greatly appreciated.

 

Thanks,

 

-Caleb

[coreygon]

Edited to attach my player log which seems to get stuck in a loop at the bottom.

 

10.13.4 here - same problem as reported.

 

Hey all,

 

Sorry to hear you are having these issue on launch! Can you guys let me know which OS you are running? We have been having troubles with Apple trying to get everything set up, so every bit of info you can provide would be greatly appreciated.

 

Thanks,

 

-Caleb

 

Player.log.zip

Edited May 8, 2018 by coreygon

[RojayNola]

See the thread here: https://forums.obsidian.net/topic/97389-mac-unable-to-start-game-black-screen/ Looks like others are having the same problem. 

[marioclone]

10.12.4 here! Thanks for following up!

[wcr28192730]

10.13.4 (17E202) here. Looking forward to Fixing this issue.

[amelie]

10.13.4  here and I also have this exact same problem. 

[OdNua]

10.13.4 (17E202) as well.

Really glad to hear I am not the only one

 

[EDIT] I may not be very representative sample as I do not have good graphics, but hopefully the log file helps.

Player.log.zip

Edited May 8, 2018 by OdNua

[OdNua]

I've tried to upload the player.log file, but the forum software refuses to upload that "type of file".

 

 

From How to report a bug: "Once you have the items, put them into a .zip folder."

[8wGremlin]

I to am having this issue.

  Model Name: MacBook Pro

  Model Identifier: MacBookPro11,4

  Processor Name: Intel Core i7

  Processor Speed: 2.2 GHz

  Number of Processors: 1

  Total Number of Cores: 4

  L2 Cache (per Core): 256 KB

  L3 Cache: 6 MB

  Memory: 16 GB

  Boot ROM Version: MBP114.0182.B00

running: 

  System Version: macOS 10.13.4 (17E202)

  Kernel Version: Darwin 17.5.0

  Boot Volume: Macintosh HD

  Boot Mode: Normal

[TsundereMe]

I'm having the same issue as well. High Sierra 10.12.6

[Cthulchulain]

Crashes on my MacBook Pro (2016), OS 10.11.6. The tail of the log I get is similar to the one uploaded by OdNua.

 

In case it's of any use, I also attached a sample from Activity Monitor from when it was hanging.

 

Edit: However, it runs on my iMac (2013), OS 10.13.4, 16GB RAM (in case that has any relevance)!  The end of the log looks identical, then has a few extra lines about "Ambient Music Transitioning" and "Combat Music Transitioning".

Player.log.zip

Deadfire_Hang_Sample.txt

Edited May 8, 2018 by Cthulchulain

[betterthanyours]

Same issue here, black screen after introduction and game becomes unresponsive

 

MacBook Pro Retina mid 2014

2,6 GHz Intel Core i5

8GB 1600 MHz DDR3

Intel Iris 1536 MB

macOS High Sierra 10.13.4

[ShyttStormer]

Precisely same problem here on my mac. Character is walking down memory lane and once you you enter the next scene there theres just an endless loading screen...... makes me sad, Been waiting eagerly for this game !

 

 

macOS: High Sierra

Version: 10.13.4

Mcbook pro (Retina 13-inch, Mid 2014)

Processor: 2,6 GHz Intel Core i5

Memory: 8 GB 1600 MHz DDR3

Startup Disk: Macintosh HD

Graphics: Intel Iris 1536 MB

[inphi knight]

Same issue: black screen and rotating spiral rainbow of death after the purple lint of memory. 

 

 

 

on:
MacBook Pro Retina mid 2014

2,6 GHz Intel Core i5

8GB 1600 MHz DDR3

Intel Iris 1536 MB

macOS High Sierra 10.13.4

[zekone]

Yup, same issue here too. Player.log file attached.

 

OS version 10.13.4.

 

 

Player.log.zip

[flq]

Same issue here.

 

Macbook Pro Retina 13" early 2015

2,7 GHz Intel Core i5

8Go 1867 MHz DDR3

Intel Iris 6100

macOS High Sierra 10.13.4