I bought the dice pack the other night, but it didn't show up in my content. If I clicked 'Buy' again, it said I didn't have enough gold (it costs around $3 real money) and would redirect me to the page for buying gold. The next day, I went into the game and all my characters' dice had been reset to blue. (They'd been set to dice I'd actually gotten long ago in treasure chests.) When I went to fix them, the other dice were there. I'd go back into the game later and they'd be blue again, the purchased dice were gone and only what I'd gotten in treasure chests was there. This would happen back and forth. Today, I went into a game and it happened, but when I went to fix it, the blue dice were my ONLY choice. So I went to the main screen and, on a whim, thought maybe it'd help if I synced to my Asmodee account. (I'd been logged into Google Play all along.) As soon as I did that, the 'Continue' button grayed out, the 'Start' button had the exclamation point next to it, and my entire roster and progress was gone. No previous party to select. I'd played one party of 4 all the way through once and was most of the way on a second playthrough with 4 different characters. All my non-dice purchases (characters, adventures) are still in the game, but it's as if I've never played. I'm not happy.
Question
KPac511
Hi,
I bought the dice pack the other night, but it didn't show up in my content. If I clicked 'Buy' again, it said I didn't have enough gold (it costs around $3 real money) and would redirect me to the page for buying gold. The next day, I went into the game and all my characters' dice had been reset to blue. (They'd been set to dice I'd actually gotten long ago in treasure chests.) When I went to fix them, the other dice were there. I'd go back into the game later and they'd be blue again, the purchased dice were gone and only what I'd gotten in treasure chests was there. This would happen back and forth. Today, I went into a game and it happened, but when I went to fix it, the blue dice were my ONLY choice. So I went to the main screen and, on a whim, thought maybe it'd help if I synced to my Asmodee account. (I'd been logged into Google Play all along.) As soon as I did that, the 'Continue' button grayed out, the 'Start' button had the exclamation point next to it, and my entire roster and progress was gone. No previous party to select. I'd played one party of 4 all the way through once and was most of the way on a second playthrough with 4 different characters. All my non-dice purchases (characters, adventures) are still in the game, but it's as if I've never played. I'm not happy.
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