Heritage Hill entering top tower level stuck on load screen

[Kalam]

Hi all.

 

As the topic says - trying to complete Undying Heritage but whenever I go from tower level 2 to the top level the game gets stuck on the load screen.

 

I left the game for more than an hour in this state and came back to still being stuck on the load screen....

 

I have read about the load / save times but not sure this is the same.

 

I deleted all but my main save and have tried running the game on lower res and in windowed mode etc but still nothing happens.

 

I cannot progress any further in game until I have completed undying heritage so I am a bit bummed now....

 

Any help is welcomed.

 

Thanks

Edited December 6, 2015 by Kalam

[Aarik D]

Hello Kalam,

 

Have you tried verifying your game cache in steam? Try that and let me know how it goes. If it doesn't work, could you please upload your save file and an output log via dropbox so I can take a look?

 

Thanks a bunch!

[Kalam]

Hi Aarik D

 

ok cool I will do once I get home.

 

will try the game cache first and then if that fails I will upload the files.

[Kalam]

Aarik D I did the game cache and it found 4 failed files and so it is downloading them as i type this.

 

will update once the files are done

 

UPDATE:

 

Aarik D - verifying the game cache worked thank you very much for your help

Edited December 8, 2015 by Kalam

[Aarik D]

Hey Kalam,

 

Glad verifying the files worked!

 

Cheers!