Game Crash

[gravesville]

 

crash.dmp

http://s000.tinyupload.com/?file_id=54963275106003286383
error.txt
http://s000.tinyupload.com/?file_id=01166765149271965443

output_log.txt

http://s000.tinyupload.com/?file_id=40291294941252025110

report.ini
http://s000.tinyupload.com/?file_id=31658375706744564421

 

I just bought this game like an hour ago and it's already crashed on me. I haven't even completed like the first quest yet. This happened during the short cut scene in the first mission where some dude that was getting water for me came panting out of the woods...then crash.

[Aarik D]

Hello gravesville,

 

Welcome to the Forums and I apologize for the inconvenience. Make sure that your graphics card is up to date and have you verified your game cache? In your Steam Library, right click Pillars of Eternity > Properties > Local Files > Verify Integrity of Game Cache. If that doesn't work, try reinstalling the game. Could you please post your dxdiag file as well?

 

Thank you for your support. 

[firestormrdy]

Hi, it happens to me too, but it only started to happen after the last patch.

I did what you wrote but it was without results.

[Aarik D]

Hello firestormrdy,

 

Could you please upload the crash folder via dropbox and a dxdiag so I can take a look at the files?

 

Thanks a bunch!

[McBeth11]

Same here, happens every time, i enter the land surrounding the fortress old nua

[firestormrdy]

i paste all the logs as quotes but the forum didn't made me write, sorry...there i find the dxdiag? in wich of POe folders?

[Aarik D]

i paste all the logs as quotes but the forum didn't made me write, sorry...there i find the dxdiag? in wich of POe folders?

Please upload those files via dropbox or any other cloud storage site. Please click on the link on my signature on how to find the files I require. 

 

Thanks!

[firestormrdy]

ok, i attached via google drive the crash report folder and the dxdiag i obtained, only i couldn't find the savegames files 

( they were not in the folder listed on your guide, maybe because I have installed the Steam client and library on another drive from my system one)

https://drive.google.com/folderview?id=0B2GO3QTHZWj1Z3R3ZzJSUzZRbVE&usp=sharing

[Aarik D]

Hello firestormrdy,

 

The reason you are crashing is because you have a 32bit OS.

 

A work around can be found here, but please note that Obsidian is not liable for any issues that might occur with those settings. There are inherent risks involved when changing settings involving your operating system and any attempts to change your system settings will be at your own risk.

http://windows7themes.net/en-us/32-bit-use-bcdedit-set-increaseuserva-to-increase-ram-used-by-single-application/

Other workarounds for common issues can be found here.

https://forums.obsidian.net/topic/71830-pillars-of-eternity-support-faq/

http://forums.obsidian.net/topic/72049-workarounds-for-several-known-issues-4-07-15/

 

Thank you for your support 

[firestormrdy]

wow, thanks a lot, it worked.

And it didn't mess up with the other programs, everything works fine,

thanks a lot!

[jworf999]

I got my strong hold and when I try to travel anywhere it crashes

 

saved game

https://www.dropbox.com/s/c18ecvv47r0xaom/c82a3637-f0c6-42b9-9c4e-3d648b6a03de%20autosave_1.savegame?dl=0

 

diagnosis tool

https://www.dropbox.com/s/519c8ylub5ibv2n/DxDiag.txt?dl=0

 

please help