Game wont proceed

[Nthaek]

Hi,

I bought the game through the Microsoft store's gamepass. But when I boot it up I get to the 'press any key' screen,  pressing a key just makes the text vanish and nothing happens after that.

Any help?

[zero_kyrael]

I'm adding a note here so I can follow this as well. It won't respond to my keyboard or mouse or a controller. 

I7 9900k 
Win 10 
64Gigs DDR4 3200hz
2560x1080p Ultra wide monitor 144hz Refresh. 
GTX 2080TI Hybrid EVGA 
EVGA FTW Motherboard 
M.2 SSD 

All drivers and updates up to snuff. Dunno if that helps or it just a microsoft store thing or something but figured I'd throw this out and see if anything matches up. 

Edit. Just don't play in fullscreen and it works. 

Edited October 25, 2019 by zero_kyrael

[SChin]

Hello Nthaek,

Thank you for bringing this issue to our attention.  I submitted a report with the information you provided to the devs.

In the meantime, I would suggest double checking your video card to see if there is an update that fixes the issue for you.

If you notice any changes, please let me know in this thread as I will be linking it to the report for the devs to use as a reference.

Thank you and sorry for the inconvenience this is causing.

[Kasper Endelt]

Seems to have same issue with windows store, just stuck after press key. Sometimes work in window mod but not always. Hope for a quick fix, been looking forward to this game.

[JoKer72602]

I am having this exact same issue and made a Reddit thread and others are too. I have tried so many things and now am reinstalling the game with my slow internet. This sucks.

 

I am almost certain it's a problem with the gamepass (however can be fixed by Devs) as other games have this same issue. Quite a few, actually. 

[swankfox]

11 hours ago, zero_kyrael said:

Edit. Just don't play in fullscreen and it works. 

This didn't work for me.

(ALT+ENTER as game loads then quit and start again it should then launch in windowed mode - for anyone who also wants to try this.)

[Glitch23]

I'm having the same issue.  But this only happens after I get a pop up in game from game pass, saying it's syncing data, which never goes past zero and if closed, you cant save the game.  Only alt tabbing out and quitting that way works.  Then on the next load up, it gets stuck after 'Press any key' 

[Crashdown87]

I am having the same issue I have been on Microsoft support for half the day and they say its not a folt on there end anyone figured it out yet 

[swankfox]

It does seem to be only happening to GamePass users, maybe it's something to do with the data sync it does on first launch.

If there was a way to force this to retry it's sync, maybe?

I'm currently reinstalling due to another issue whereby it would tell me the game is attempting to shut down and therefore couldn't open. 

[SamoanSpider]

Just to add my name here. I’ve got a similar issue with the game pass copy. Not a blank screen but a CTD at the same point. First time worked like a charm for 2 hours. Had a little break and after about an hour, thought I’d continue and........ no joy, the crashing started.

No luck with overlays off or changing to windowed. Drivers were already up to date. The game was preloaded when it first worked. It has since been redownloaded to try and fix this but with no luck.

[Jozape]

I have this problem in Windows 10 in the XGP beta app, except left clicking on the touchpad works. No other key works

[Muzzah]

Also having this issue, Game gets stuck on the title screen. Adding my name into the hat so i can track this.

[JoKer72602]

A solution is to remove permissions for outer world's from your Microsoft account, relaunch the outer world's and when prompted for permissions, instead of clicking yes just exit out of the tabs. Ignore everything else. You won't have cloud saves and no Xbox live but you'll be able to play the game. You will also have to do this every time you launch the game but it only takes 5 seconds. This method worked for me and has had 0 issues, hope it can work for you too.

[SamoanSpider]

Ok, just to update, it’s working fine this morning with no issue whatsoever. Nothing updated or edited, it just loaded normally so it may be a login-volume issue as was partly the case with a previous major launch. 

[swankfox]

3 hours ago, JoKer72602 said:

A solution is to remove permissions for outer world's from your Microsoft account, relaunch the outer world's and when prompted for permissions, instead of clicking yes just exit out of the tabs. Ignore everything else. You won't have cloud saves and no Xbox live but you'll be able to play the game. You will also have to do this every time you launch the game but it only takes 5 seconds. This method worked for me and has had 0 issues, hope it can work for you too.

Could you break down the steps so we can try this?

[swankfox]

*sigh* now the app isn't responding to me clicking 'Play' or running game as admin. No error messages or anything. Re-installed twice, re-downloaded twice, nothing.

[David Littlejohn]

Exactly the same issue for me. Just sits on the title screen with the ship bobbing along and some nice music in the background. The 'press and key' button disappears but the game doesn't do anything. 

[swankfox]

This has fixed it for me, as JoKer suggested. Here are the steps, very simple after all. *doh*

 

https://www.reddit.com/r/theouterworlds/comments/dmulkd/stuck_on_menu_screen/

[unbread_anus]

I'm having a similar problem with the Microsoft store edition, after I create my character and the "game" starts. My game freezes and I can't do anything but force close the program. Has anyone else experienced this?

[starboy]

Same thing is also happening to me through Epic game launcher.  Get past the press any key to continue.  The mouse cursor still moves but can't select any of the options.