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[1.1.1 OS X] Game freezes when trying to respec

os x macbook pro 1.1.1 freeze crash

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#1
thelee

thelee

    (11) Wizard

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On MacBook Pro (15-inch, 2017).

 

I have a level 11 Eder that I'm trying to respec. If I do it on my macbook pro, I get prompted with a "are you sure you want to reset eder to level 1" dialogue, and the moment I click "accept" or whatever, the game hangs and then my mouse cursor beachballs.

 

If I do the same thing on my PC, I immediately go to the character level up screen after clicking accept.

 

Dropbox link to save game and output_log from my mac (along with screenshot of my system information): https://www.dropbox....8tqtV51Bma?dl=0



#2
jlee

jlee

    QA Tester

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Hi thelee,

 

I'm sorry to hear that you're experiencing a freeze upon attempting to retrain Eder. Thank you for providing your machine specs and log files. They'll be of great use as we investigate your issue. We'd greatly appreciate it if you could also let us know if this issue is only occurring when retraining Eder or if any other companions are affected.

 

Thanks for bringing this issue to our attention. We deeply appreciate your patience and support!



#3
thelee

thelee

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Hey, I am unable to repro this issue anymore. I guess quitting the game and relaunching it much later cleared whatever transient issue was occurring.

 

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Also tagged with one or more of these keywords: os x, macbook pro, 1.1.1, freeze, crash

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