jlee

Hi officialmr,
 
We were notified that the GOG installer was uploaded at 2am this morning. Can you please check again and let us know if this is now working for you?

Hi Hassat Hunter,
 
You can only get so much experience for disarming traps of a specific level (denoted by a % that is stated each time a trap of that level is disarmed). It's possible that you may have capped out on experience that can be given by this level. Can you confirm that this behavior lines up with what you are experiencing?

Hi omgFIREBALLS,
 
I'll send this issue along to our developers and see if this is intended.
 
Thanks for posting!

Hi omgFIREBALLS,
 
Thanks for posting here.
 


 
-Jon

Hello screen,
 
I've entered your French localization issue into our database and we'll try to get this fixed as soon as possible. Thanks for posting your issue here. We greatly appreciate it.
 
-Jon

Hi Bodandly,
 
Thanks for posting your question about weapon proficiencies regarding your Devoted Fighter and Helwalker Monk multiclass. Your character not gaining any weapon proficiencies is intended due to the Devoted subclass stating that you may only have 1 weapon proficiency. kmbogd is correct in saying that this is in addition to your default Fists. So if you chose a Greatsword as your weapon proficiency as a Devoted Fighter, you will not gain any more weapon proficiencies as you level up.
 
I hope this answers your question 

Hi BrosifBallin,
 
Thank you for your post. I have added your issue to our database and we will conduct a thorough investigation of targeting spawning enemies. In the meantime, if you could provide us with a screenshot of the issue, we'd greatly appreciate it.
 
Thanks!
 
-Jon

Hi Unreason,
 
Thank you for your post. It is intended for the top left portion of the map in the Old City Ruins to be inaccessible. The area transition places your party in the appropriate location by design when coming from the Old City to the Old City Ruins.
 
I hope this helped clarify the situation.
 
Thanks,
 
-Jon 

Hi mammasaura,
 
Thank you for your post. We are aware of the issue affecting Eder in the same way, but we will add your results to our investigation and continue working towards a resolution as soon as possible.
 
https://forums.obsidian.net/topic/97514-duplicated-eder/
 
Thanks!
 
-Jon

Hi Thefubsss,
 
Thank you for your post. We will add your issue of Servant, Guard, and Cook NPCs having no interaction dialogue to our database. We are aware of the PoE1 import issues and are working towards a resolution as soon as possible.
 
Thanks!
 
-Jon

Hi fenij,
 
Thank you for posting your Mac performance experience here. Unfortunately, our optimization measures account for the minimum graphics card (NVIDIA GeForce GT750M) for Mac to render reasonably, however we do not account for issues in performance you may experience when below our minimum. Our character creation scenes are also one of our more complex scenes in the game and it is expected for performance to be more demanding.
 
As for the black screen and the pirate ship issues, we are aware of these and are working towards a solution for them as soon as possible.
 
Thanks,
 
-Jon

Hi Sidushi,
 
Thank you for posting your issue here. Unfortunately, we are unable to edit your save file. I would suggest loading an earlier save file and resuming your playthrough from there. In the meantime, we'll add your issue to our database and work towards a solution as soon as possible.
 
Thanks,
 
-Jon

Hi jakl201,
 
Thank you for posting. We'll look into Beodul being attacked in the Sea Cave and add your suggestion that he should fight back to our database.
 
Thanks!
 
-Jon

Hi MindWeb,
 
We are aware of the issue of crew members spawning stacked on top of each other below decks and are working towards a solution as soon as possible.
 
Thanks,
 
-Jon

Hi mauberni,
 
We greatly appreciate your post and we will add this issue to our database.
 
Thanks!
 
-Jon

Hi Guns,
 
Thank you for posting your issue along with your output log and dxdiag. We are aware of the issue of the game freezing during the prologue and are working towards a solution as soon as possible.
 
Thanks,
 
-Jon

Hi ashper,
 
We greatly appreciate your feedback and we'll add your suggestion to our database.
 
Thanks!
 
-Jon

Hi NwFrplayer,
 
We are aware of this issue of one of the conversation options for Saewyn not working properly and we are working hard on a solution to this as soon as possible.
 
Thanks,
 
-Jon

Hi gyspydavey,
 
We greatly appreciate your post. I have added your issue to the database.
 
Thanks,
 
-Jon

Hi MrBirthday,
 
We are aware of the issue and are currently working hard on producing a resolution as soon as possible.
 
Thanks,
 
-Jon

Hi sefearion,
 
We are aware of the issue affecting some users crashing when trying to launch the game and are currently working a resolution to the problem.
We appreciate your post and the output log you have provided.
 
Thanks,
 
-Jon

Hi monagales,
 
Thank you for posting your issue. I've added it to our database.

Hi Pablo,

We're glad you enjoyed Pillars of Eternity I and we hope you enjoy your experience playing Pillars of Eternity II: Deadfire! I would suggest the closest fit to your screen resolution at fullscreen would be the 1600x900 option in the Graphics settings. Other than than, I agree that your best alternative would be playing in Windowed mode as you are doing at your preferable resolution.

Hi cheesevillain,
 
We are aware of this issue affecting Mac users and are currently working on a resolution to the problem. Unfortunately, at this time we are unable to provide a save file for Mac users to reliably use. However, we will keep you apprised of the situation as new developments come in.
 
We deeply appreciate your patience and apologize for the inconvenience.