Game Will Not Start

[M1ST3RM1ND]

I have so far been unable to play the game at all. Attempting to launch PoEII through Steam, the start menu, or directly through its .exe file in the Steam folder result in an instant crash. I don't even see a loading screen. I double click, and it issues a crash report. I'd include a screenshot, but it is literally just double click = crash report, there's nothing to show.

output_log.txt

DxDiag.txt

[Cdiaz]

Hey M1ST3RM1ND,

 

Thanks for the sending the files, and really sorry you havent been able to play the game. Ill get this bugged so it can be investigated as to why it isnt working for you. Is this happening on a Windows OS?

 

Thanks,

 

-Caleb

[M1ST3RM1ND]

Yes, it is. Information on the OS if it helps:

 

Edition: Windows 10 Home

Version: 1709

OS Build: 16299.371

[Monstein]

Having this same issue.  Made a post, waiting to get approved as it was my first post.  Been trying to find a fix for this.  Looks like it is a Steam issue, from other post and all my other games doing the same thing.  Restarting my computer seems to have let me log in.

[slippingsand]

Same exact bug here..... help us!

 

 

output_log.txt

[theliel]

I'm experiencing the same thing.

 

I assume it's the same DirectX issue Unity is having that is also impacting Battletech:

Initialize engine version: 5.6.3p3 (88d4ddf6344a)
GfxDevice: creating device client; threaded=1
d3d11: failed to create device and context (8007000e).
GfxDevice: creating device client; threaded=1
d3d11: failed to create device and context (8007000e).
GfxDevice: creating device client; threaded=1
Direct3D:
    Version:  Direct3D 9.0c [nvldumdx.dll 24.21.13.9731]
    Renderer: NVIDIA GeForce GTX 1070
    Vendor:   NVIDIA
    VRAM:     8088 MB (via DXGI)
    Caps:     Shader=30 DepthRT=1 NativeDepth=1 NativeShadow=1 DF16=0 INTZ=1 NULL=1 RESZ=0 SlowINTZ=0 ATOC=1 BC4=1 BC5=1
d3d: creation params: flags=44 swap=1 vsync=80000000 w=314 h=211 fmt=21 bbcount=1 dsformat=75 pflags=0
d3d: failed to create device [queried technique not available]
Crash!!!

[Cdiaz]

Thank you all for the detailed info! I will attach this to the bugs for the devs to check out.

 

Best,

 

-Caleb

[Lowbo]

I also have this problem. Just click and crash report 

I´m on windows 10 and steam

I also had other crashes when I load to an other map. But this bug have destroyed the game.

 

output_log.txt

[nope_plays]

I've tried uninstalling and reinstalling, changing screen dimensions, disabling steam overlay, updating geforce drivers, and verifying game files and none of these have worked unfortunately.

 

https://drive.google.com/file/d/1aMWBouw8UlKIqcxO6v7ujC1q_rA_VhkP/view?usp=sharing

 

https://drive.google.com/file/d/1xPYtCXKIl68tsaP5Pt6S2q4GNkSHMpuk/view?usp=sharing

[theliel]

nvidia released a driver patch. I'd advise everyone to update to the latest patch. It worked for me.

[M1ST3RM1ND]

Just an update, this seems to have resolved itself for me, which may be because of the aforementioned Nvidia driver patchupdate. I can play the game! 

[OEI_Wolf]

Please update your graphics drivers. It should resolve this issue. If you see it again, please let us know. Thank you very much for your patience.

[nope_plays]

Please update your graphics drivers. It should resolve this issue. If you see it again, please let us know. Thank you very much for your patience.

Hi Doug,

 

I have updated my drivers and am still unable to start a new game. I always get sent back to the main screen with a Loading Error Popup that says "There was an error loading the next map. Returned to Main Menu to prevent save game corruption."

 

output log - https://goo.gl/hLgcr1 

system specs - https://goo.gl/RvsSrd

[iclair089]

Hi guys Im having issues also its saying that Direct3D isnt initialising and I need to check my graphics card for 3d settings which I have DirectX 11 and A Nvidia geforece fx 1060 card idk what is going.......