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Unable to start game while online
Posted 07 October 2017 - 12:46 PM
If I turn off my wireless it works fine.
The issue is that it tries to connect to Google play games, I get a dialogue asking me to select my account, I do that, but it then goes back to the 'connecting to Google play games' screen and repeats.
It works fine when I am offline, and other games that use Google play games work fine.
It was working correctly yesterday, and I have not changed anything on this since then.
I have opened the Google play games app to make sure I am signed into that.
I am using an android tablet.
Let me know if there's any other information you need, or if you have any ideas of anything I can try my end.
Posted 08 October 2017 - 12:13 PM
I'm on a Galaxy S3 running Android 7.1.2 (Lineage/OctOS)
Posted 08 October 2017 - 03:46 PM
Same thing here on a Galaxy A3 (SM-A300H) running Android 5.0.2. I experienced no other problems with other games using Google Play.
Posted 09 October 2017 - 05:27 AM
Posted 09 October 2017 - 09:43 AM
We're in the process of testing Android google play improvements. Unfortunately this might take some time for the update to roll out.
Posted 09 October 2017 - 08:49 PM
TS-M803D tablet, Android 4.2.2, no updates today.
Goodbye, the today's challenge and maybe the weekly challenge.
Posted 10 October 2017 - 01:33 PM
Edited by Nethereal83, 10 October 2017 - 04:04 PM.
Posted 10 October 2017 - 11:57 PM
Me too But when I logged back in to Asmodee, everything came back; store, achievements, etc.
Posted 12 October 2017 - 04:01 AM
Posted 12 October 2017 - 05:39 AM
SumOfAllForms recommends Asmodee as a backup login in my understanding (I don't use that, so I really don't know). But otherwise the game could be played if you disable wifi / internet connection. However, this could cause synchronization issues, obtained boons accumulate in the Stash and no treasure cards will be added to the location decks. So pure, vanilla game (except for the Stash).
Some of my friends stopped playing this game 1) to keep the tabletop version we own "fresh", and 2) because one of them played offline during holidays and once he logged back in, his progress mostly vanished
Back to the issue at hand - before the bug first appeared (and it still persists, sadly), I played Pathfinder, then stopped after 1 scenario and run another game on my Android phone. After I stopped playing that game, I forgot to turn off wifi and continued with Pathfinder on tablet (max. 15 minutes later; fresh start of the application, which I always force kill after playing). Then, the Pathfinder app begun to repeat Google Play login prompts Maybe the problem initiated because I was logged in at two devices at the same time with the same login?
Edited by Jenceslav, 12 October 2017 - 05:41 AM.
Posted 12 October 2017 - 05:55 AM
Posted 12 October 2017 - 10:52 PM
i have tried uninstalling, deleting cache, etc but to no avail.
ive also tried starting the game offline and then reconnecting but it doesnt seem to recognise that the network connection is back up.
ive also tried installing it on my pc and linking the asmodee account but it doesnt seem to remember any progress ive made and im starting from scratch.
Is there any update on when / if this is going to be fixed - as i ve paid good money for the game and its unplayable at the moment.
Posted 13 October 2017 - 04:22 AM
This problems starts for me too today.
Posted 16 October 2017 - 09:16 AM
Hi everyone, we just released an android only patch which addresses google play login and authentication issues.
Posted 16 October 2017 - 10:22 AM
Posted 16 October 2017 - 10:24 AM
Posted 16 October 2017 - 10:31 AM
Hmm, make sure that your account is signed in on Google Play Games, then restart the app. It seems after a new update it might take a couple of restarts for it to login properly. This might be a side effect of upgrading the Google Play plugin we were using, but I'll investigate more.
Posted 16 October 2017 - 11:15 AM
I tried to download different games I have on my account. Nonograms Katana could not connect to G.Play due to 'Internal error, unable to sign in, error#8.' and it works perfectly on my Xperia E4 phone. Atomas connects well.
Posted 16 October 2017 - 11:42 AM
Posted 16 October 2017 - 11:56 AM
It might be that your Asmodee account is linked to a different account than one you're expecting. If you give me your PFID of the account before logging in to your Asmodee and the PFID of the account after logging in to your Asmodee I should be able to merge the two.
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