SonicMage117 Posted March 23, 2017 Share Posted March 23, 2017 I hate to say it because I really loved being a part of the backers for this project. I was told I could downgrade to put an add-on in its place but seems that this is not the case. The backer portal is very confusing for me (it's the first time I back a game so forgive my ignorance). Keep in mind that I've been on my phone all this time. I am going to issue a refund so that I can re-back the project if that makes sense. So guys help me, how do I go about issuing/requesting a refund from Obsidian to go about doing this? Just what do you think you're doing?! You dare to come between me and my prey? Is it a habit of yours to scurry about, getting in the way and causing bother? What are you still bothering me for? I'm a Knight. I'm not interested in your childish games. I need my rest. Begone! Lest I draw my nail... Link to comment Share on other sites More sharing options...
AndreaColombo Posted March 23, 2017 Share Posted March 23, 2017 Hello! Not sure how downgrading works; I still have to go through the backer portal myself and will only get to that after work. However, you could drop a message to support@obsidian.net and they'll assist you. 2 "Time is not your enemy. Forever is." — Fall-From-Grace, Planescape: Torment "It's the questions we can't answer that teach us the most. They teach us how to think. If you give a man an answer, all he gains is a little fact. But give him a question, and he'll look for his own answers." — Kvothe, The Wise Man's Fears My Deadfire mods: Brilliant Mod | Faster Deadfire | Deadfire Unnerfed | Helwalker Rekke | Permanent Per-Rest Bonuses | PoE Items for Deadfire | No Recyled Icons | Soul Charged Nautilus Link to comment Share on other sites More sharing options...
rheingold Posted March 23, 2017 Share Posted March 23, 2017 Yeah, 2nd AC's suggestion. Rather contact support directly. They should be able to help you. 1 "Those who look upon gods then say, without even knowing their names, 'He is Fire. She is Dance. He is Destruction. She is Love.' So, to reply to your statement, they do not call themselves gods. Everyone else does, though, everyone who beholds them.""So they play that on their fascist banjos, eh?""You choose the wrong adjective.""You've already used up all the others.” Lord of Light Link to comment Share on other sites More sharing options...
Messier-31 Posted March 23, 2017 Share Posted March 23, 2017 Yes, contact the suport: https://eternity.obsidian.net/contact I made the exact same thing back in 2013. My whole order was reset, and I could pick everything from scratch. It would be of small avail to talk of magic in the air... Link to comment Share on other sites More sharing options...
SonicMage117 Posted March 23, 2017 Author Share Posted March 23, 2017 Thank you guys a bunch! Sounds good, support here I come! Looks like a reset is what I need 1 Just what do you think you're doing?! You dare to come between me and my prey? Is it a habit of yours to scurry about, getting in the way and causing bother? What are you still bothering me for? I'm a Knight. I'm not interested in your childish games. I need my rest. Begone! Lest I draw my nail... Link to comment Share on other sites More sharing options...
Pinsalinj Posted March 23, 2017 Share Posted March 23, 2017 Apparently you can reset your order directly on the backer portal, or so I understood. 1 Link to comment Share on other sites More sharing options...
TheisEjsing Posted March 23, 2017 Share Posted March 23, 2017 Why would you cancel it before you tried speaking to OE's support? They were very helpful to me in the first KS, and they're pretty flexible. 2 Link to comment Share on other sites More sharing options...
SonicMage117 Posted March 23, 2017 Author Share Posted March 23, 2017 I'm not canceling. I'm refunding to reback it, since I can't downgrade my pledge. Just what do you think you're doing?! You dare to come between me and my prey? Is it a habit of yours to scurry about, getting in the way and causing bother? What are you still bothering me for? I'm a Knight. I'm not interested in your childish games. I need my rest. Begone! Lest I draw my nail... Link to comment Share on other sites More sharing options...
Messier-31 Posted March 23, 2017 Share Posted March 23, 2017 Be patient though, it may be a day or two before they respond. 1 It would be of small avail to talk of magic in the air... Link to comment Share on other sites More sharing options...
SonicMage117 Posted March 23, 2017 Author Share Posted March 23, 2017 Cool, as soon as they confirm the refund I'll back with the other card, no biggie. Just hope it doesn't become an issue. Just what do you think you're doing?! You dare to come between me and my prey? Is it a habit of yours to scurry about, getting in the way and causing bother? What are you still bothering me for? I'm a Knight. I'm not interested in your childish games. I need my rest. Begone! Lest I draw my nail... Link to comment Share on other sites More sharing options...
SonicMage117 Posted March 24, 2017 Author Share Posted March 24, 2017 Everything worked out, Mikey Dowling helpsled me out with everything. Obsidian Support has been amazing, as well as this community. Thank you everyone! 9 Just what do you think you're doing?! You dare to come between me and my prey? Is it a habit of yours to scurry about, getting in the way and causing bother? What are you still bothering me for? I'm a Knight. I'm not interested in your childish games. I need my rest. Begone! Lest I draw my nail... Link to comment Share on other sites More sharing options...
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