February 23, 20178 yr This is just so bizarre. I know that I pledged $287 at the $199 level, but I can't find any record of it. When I log into Fig, it does not show up under my pledges. I got no confirmation in my email from either Fig or Stripe or Obsidian. But, yesterday, when I navigated to Fig from my phone, it showed that I backed it at $287. But I was not logged in! After I logged into Fig, that pledge disappeared and there was no more record of it. I cannot get back to that page, even after logging out of Fig. I wish I had taken a screenshot. What the heck is going on? Can anyone point me in the right direction on this? I will re-pledge if need be, but I don't want to accidentally get charged twice. Edited February 23, 20178 yr by RHelg224
February 23, 20178 yr Email: support at obsidian dot net. "Things are funny...are comedic, because they mix the real with the absurd." - Buzz Aldrin."P-O-T-A-T-O-E" - Dan Quayle
February 23, 20178 yr or email fig. I had an issue with email verification and they fixed it really quickly.
February 23, 20178 yr Author Obsidian wrote back that they couldn't help, and also suggested I email Fig. Which I did and they got back to me. They found my pledge with my email typoed and was able to move it under my real email/account. Thanks for the advice! And I'm glad I'm not crazy!
February 23, 20178 yr Obsidian wrote back that they couldn't help, and also suggested I email Fig. Which I did and they got back to me. They found my pledge with my email typoed and was able to move it under my real email/account. Thanks for the advice! And I'm glad I'm not crazy! PEBCAK. "It has just been discovered that research causes cancer in rats."
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