Thanks for all the replies and ideas. I have been able to do multiple other updates in the last several days, so I know that isn't the problem. Hadn't heard of the 10 tap thing and got excited that maybe it would help -- but just sat through the whole spin of the circle only to get at the last moment again -- unable to download. Running out of ideas. Definitely don't want to lose all my quest progress so uninstalling isn't an option.

Finally got the update downloaded. I hit restore on the store screen then restarted the ipad and tried again - updated in a few seconds. 

...

 

There is definitely something strange is here that I can not comprehend...

 

Well maybe someone can track down the reason behind this behaviour.

Edited August 12, 20169 yr by Hannibal_PJV

Can't update on android either. Running the app gets a warning that there's a new update necessary but going to the store there's no option to update. Presuming this is just a timing issue? I'm in UK. Concerned because no log in functionality and recently purchased daily gold.......

Edited August 12, 20169 yr by Gwendel

Can't update on android either. Running the app gets a warning that there's a new update necessary but going to the store there's no option to update. Presuming this is just a timing issue? I'm in UK. Concerned because no log in functionality and recently purchased daily gold.......

Purely speculation, but I think 1.0.3.7 is going live shortly, but the play store hasn't refreshed yet.

Seeing the same thing as Gwendel. Apparently there's a gap between what version of the client we need and what is available on the Play store.

Experiencing the same thing here, on Android.

That is a timing issue, that unable to load the update at all is different.