Cards missing from the Gallery

[Llamalot]

Hi all,

 

I added a bunch of new treasure cards with the Humble code but after going through the process of opening all the chests I'm now missing a significant amount of treasure cards I previously had. This includes cards that I previously had and gained another of via the new chests. Most of them appear to be of the bronze border rarity, most obvious offenders are Giant Weasel (unpacked at least 3, had 2 previously, now none) and Beast Skin.

 

I hadn't salvaged any of them and oddly, the previously unlocked cards from completing legendary (eg Orik's Shield) are gone too.

 

If I had them in a deck however they are still there.

 

I'm on iOS. Any advice?

 

Thanks.

[Longshot11]

Hi all,

 

I added a bunch of new treasure cards with the Humble code but after going through the process of opening all the chests I'm now missing a significant amount of treasure cards I previously had. This includes cards that I previously had and gained another of via the new chests. Most of them appear to be of the bronze border rarity, most obvious offenders are Giant Weasel (unpacked at least 3, had 2 previously, now none) and Beast Skin.

 

I hadn't salvaged any of them and oddly, the previously unlocked cards from completing legendary (eg Orik's Shield) are gone too.

 

If I had them in a deck however they are still there.

 

I'm on iOS. Any advice?

 

Thanks.

I'm on Android, but for me the cards disappear when I'm not logged in /connection fails. You might wanna check this as a possible reason.

[Llamalot]

No luck with checking after confirming the connection. I've tried power cycling the iPad too. Not sure what else to try.

[ArchSenex]

Pester Aarik until he checks your account. He'll need your Id (found under settings)

[Llamalot]

Is it best to send him a message or wait for him to check this thread?

[ArchSenex]

Send a pm would be my take. Not all threads get attention and a lot of this kind of thread is resolved by the community.

[Aarik D]

Hey Llamalot,

 

Sorry about that, my work load is pretty crazy right now, so I try to squeeze some forum time whenever I get the chance. If you could give me your PFID# I can check into your account to see if there is any funny business. Also go to the store and hit the Restore button and see if that does anything.

 

Thanks a bunch!

 

P.S. Thank you guys for being so awesome and being so active on the forums and helping me out. You guys are the best! Best community ever!

[Llamalot]

Thanks Aarik. PM with the PFID has been sent.

 

No luck with trying the Restore option.

[Aarik D]

Hey Llamalot,

 

Looking at your card collection, its telling me you have 10 Beast Skins, 19 Orik's Shields and 6 Giant Weasels in your vault. There were a few cards that didn't go though correctly so I added them to your vault. If you could upload a screenshot of those cards, it would be much appreciated. 

 

Cards added:
Venomous Dart +2

Demonbane Longsword +2

Force Quarterstaff +1

Brooch of Shielding

Lucerne Hammer

Paralyze

Humanbane Gladius +2

Noble Brat

[Kgk4569]

Hey Llamalot,

 

Looking at your card collection, its telling me you have 10 Beast Skins, 19 Orik's Shields and 6 Giant Weasels in your vault. There were a few cards that didn't go though correctly so I added them to your vault. If you could upload a screenshot of those cards, it would be much appreciated. 

 

Cards added:

Venomous Dart +2

Demonbane Longsword +2

Force Quarterstaff +1

Brooch of Shielding

Lucerne Hammer

Paralyze

Humanbane Gladius +2

Noble Brat

 

.... are you Santa?

[da_mayor]

How do you get more than one Orik's Shield?

[Aarik D]

It appears to a bug, we're looking into it!

[Llamalot]

Hey Aarik,

 

Just to clarify you want me to post a screen of the cards you listed as added 'venomous dart etc' or the brat, weasel and shield?

 

I think I know how it would be indicating that I have so many, as each time I finished any scenario from AD B-2 where I have unlocked the item, it was doing the 'new card' presentation animation for the shield, skinsaw mask etc.

 

Thanks for looking into the issue for me!

[Aarik D]

Sorry, I meant to say a screen shot of the missing cards from your OP.

[Llamalot]

Here is the mask and samisen.

 

Any chance you can remove them down to one given I can't salvage them...?

[Llamalot]

And here's the shield.

Edited June 29, 2016 by Llamalot

[Llamalot]

Hate to bump this, but it's frustrating that my treasure boon spot is constantly being taken up by these three items (samisen, shield and mask) because I have so many of them in the gallery due to this bug.

 

Any chance I can get them dropped back to one?

 

Thanks heaps.

[Kgk4569]

Hmmm. Samisen is my baddie. I have 4.